Parked my Motorhome in a garage. Clean and safe area. Easy accessible from NE 14th. The…read moremanagement is very friendly & helpful!

What a terrific facility!! Have had units here for quite…read moresome time. Perfect for boats, RV's or lots of furniture Very clean and secure, a great place to store your treasures. Very helpful staff, who were great and flexible during our move-in.

Excellent storage unit and very secure. They are willing to work with you if you let them know and…read morethey have clean, nice storage units. Due to major storms we were displaced and they gave us a break and let us get right in.

From the owner: Find secure drive-up storage units, climate-controlled storage units, and indoor RV, boat, and…read morevehicle storage at Broadway Storage in Des Moines, IA. Enjoy great service and easy gated access at 4933 E Broadway Ave, near Altoona.

There's a male worker who works here and a female worker who works her however I never really had…read morean issue with the male worker. The female worker who works there is VERY rude. I was hired to do a job by this couple who works there and I was rushed the entire time. Then when I refused to work with the female worker she tried pointing the finger back at me. Honestly in my opinion take a few more minutes and find a different place to trust your belongings at.

I recommend this facility for any size of storage. They have a good variety of sizes at very…read morereasonable prices. The units are all secure and free of moisture. The facility is one of the nicer storage centers I have used in the past. The location is easy to find and easy to access. The grounds are beautifully maintained. The aisles within the facility are large, making loading and unloading extremely easy. Every month I receive a gentle reminder of my upcoming payment due. The staff is extremely friendly and customer oriented. You can tell they have been in this business for a very long time!

William was so helpful and friendly when attaching my vehicle to the tow dolly! The parts were…read morerusted so it was impossible to do, but he happily solved the issue and replaced the parts and sent me on my way.

I would NOT recommend this location to anyone. Poor customer service. Tried to be patient with the…read moreemployee, she treated me like I was dumb. She stated "Well you need a vehicle to pull the trailer!" No kidding. Customer Service tip: Don't treat your customer like they aren't smart or have common sense. Educate them when needed in a professional manner.

We recently moved out after being a long time renter. We had a unit for over 5 years and…read moreconsistently kept auto billing on our account. Affordable Family Storage has changed management more than once in the past couple of years, one being to Cubesmart and temporarily rebranding. Affordable is, well... not so Affordable and length/term of renting is not valued by the company at all. Our unit rate was raised twice over the last 6 months. We started the year at $112, which was not awful given our beginning rate that was only modestly raised over the past couple years. February brought us a new rate of $128 which although, not fun... things have gotten more expensive. Fair enough. Now 30 days ago we got an email saying our rate would be going up to $166 which was $177.62 after taxes. I promptly contacted management and was told they were trying to make repairs and upgrades, but they didn't seem to have any interest in keeping our business at a more reasonable, market rate. Given the size of my unit (10 x 10) I submitted notice I would be moving and quickly found units double the size for what would be my new rate. I found one for far far less at a normal and not introductory rate elsewhere with temperature control and a much more well kept premise. On move out day, the temperature controlled area of the building was 85° and the handle to enter the facility was broken and hanging. Our latest unit was in the Snap Fitness annex which was originally leased to me as a 10 x 10 unit. After moving out and feeling our new facility was larger (it measured a full 10ft square....) our unit in the Snap annex was only 9ft and change deep with a narrow entry door. We can't recommend Affordable Family Storage at all. Not Affordable and your business is not valued.

This company is a Joke it was cube smart and they switched over ,raised prices when I called the…read moredude told me he didn't know why I said well have someone get back to me and never got a call now today I go to get work supplies I need and I'm lock out of building and I'm not late on my rent and no one answers the phone I'm p.o. if ya wanna manage a place like this get it together and shame on cube smart to not notify me that they where doing this N raising rates ! This location is in the homeless area and they don't give a #@#@ about people working on cars or partying ! Be wise when choosing storage rentals people !

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!