I buy storage units all over town and this is absolutely the Best Storage facility in Vegas !!…read more Awesome staff ...Very Clean and Maintained Area..and Spotless bathrooms Tom Y.

Best Self Storage and U-Haul rental around! Great location, very clean and well maintained, great…read moresecurity, and amazing staff. Kris and Ruth are always very friendly and helpful. Would highly recommend!

Great having the courtesy and attention to detail offered by the team at Ace Self Storage on Lamb…read moreBlvd in Las Vegas. They always have the place very clean and Accessible....and their professional, positive energy is a pleasure every time. Thanks to Sue , Beth & Darryl for the Great Work over the years !!! Kyle Turpin Sr.

I have rented a storage unit from Ace for over a year and I couldn't be happier with the service or…read morecost. Last year during a microburst storm, they called me while it was still raining to say they noticed water pooling in some areas; wanted to let us know in case we wanted to check our unit. We went right over and everything safe and dry. All the staff were working hard to clear puddles. Beth and the other lady who works in the office are unfailingly professional, and courteous. I should return the courtesy by learning her name! Thank you for your excellent customer service & security measures.

NOT if you are looking for 24 hour access…read more the listing said 24 hours the person answering the phone said NOT 24 hour

This storage facility is the best ! I have been renting this space for almost 5 years and I…read morecontinually have a great experience. The area where this facility is located isn't the best but you would never know it. Upon entering when your passcode is entered at the entrance it automatically lets your personal alarm know that when the unit is opened it is YOU opening it and not someone else. Also there is a manager in site with security cameras in every location. Did I mention the staff and the cleanliness this place has? Well the staff are just so nice and helpful with carts available upon request to help load ur things. Also the units are climate controlled . This is great especially during the summer when temperatures far exceed the 100s in summer. I just would like to say thank you Storage One. You guys are awesome!

I have been using Stor-It Mini warehouse for many years &…read moream grateful to have as current administrator Jennifer Blake. Jennifer has been a blessing, living in Hawaii, her communication has been above & beyond. Always letting me know what's going on pertaining to my RV storage needs. The value in service she provides is priceless! You have storage needs, call Stor-It mini warehouse& Jennifer! You'll be happy you did!

Very friendly and welcoming. The employee, Steve is believe (my apology if I misremember your…read morename), was very patient, knowledgeable, and helpful in finding the right size unit for my needs.

Update on 9/17/2020…read more Brian, It's not about a new policy related to Covid-19. The website says "Long-term Discount" and the manager knew nothing about it, including the fact that it is on the website. He ever said that he worked for this company for a few years but was never aware of it.

This young lady at the counter is great knowledgeable and fast great work good pricesread more

Zippy Shell is the best because of its amazing staff. Its support and customer service is by far…read morethe best I have experienced in the moving business in the last 10+ years. Their Customer Care and Delivery Teams were fantastic, including Aaron (who picked up my Zippy Shell container at the destination). I have moved items from the West Coast to East Coast and back several times over the years. It is not easy moving a lot of items over a long distance without paying an arm and a leg or losing/breaking things. Zippy Shell gave me confidence that my belongings would arrive without issue (and it did). I initially signed a contract with a full, comprehensive moving service, but after hours wasted on multiple phone calls/no-shows, I ended up cancelling the service due to lack of reliability and trustworthiness from their staff. In contrast, the Zippy Shell agent on the phone worked to make the service perfect for what were important to me: budget and reliability. I wish I could remember the name of the first person that helped me at Zippy Shell in the Customer Care team. He was fantastic and gave me the confidence to go sign the agreement that day even though it was not the cheapest quote I had received. There are always little hiccups (e.g. the Zippy Shell and Pack Rat systems don't seem to play nice), but Zippy Shell has been fantastic overall! Most importantly, I felt assured my belongings would safely arrive. They will be my first call in the future.

If you're okay with taking a gamble, feel free to use this company. I'll keep this short…read more We moved less than 5 miles away and somehow our 75" TV was damaged in the process. There was a team of 6 that showed up for the job. They were nice and professional. As a matters of fact, their team lead pointed out the crack in the TV after it got moved to our new residence. He assured us we would be able to submit a claim and it would be taken care of. The claim was ultimately denied and they said it's because we can't prove the TV wasn't like that prior to the move. So basically when we did the initial walk through, not a single one of the 6 men noted the crack?Interesting. Read other reviews and do your own research before using this company. It looks like this has happened to a few people.

They often raise their prices. I wish I had read the reviews prior to getting a unit here.read more

Exceptional Service Experience at Storage One…read more I recently had the pleasure of experiencing outstanding service at Storage One, and I am compelled to share my positive feedback regarding the exceptional assistance I received from one of their employees and I am delighted to share my positive experience with this storage facility. The location of Storage One is incredibly convenient. The facility is easily accessible, making it a breeze to get in and out. Whether I needed to drop off items or retrieve them, the proximity and accessibility of Storage One played a significant role in enhancing the overall convenience of my storage experience. Security is a top priority for me when it comes to storing my belongings, and Storage One exceeded my expectations in this regard. The facility is equipped with security measures that provided me with peace of mind. The well-lit premises, surveillance cameras, and secure access control system all contributed to creating a safe environment for my stored items. Knowing that my belongings were in a secure facility added an extra layer of confidence to my storage decision. The convenience of access was another standout feature of my experience with Storage One. The facility offers flexible access hours, allowing me to retrieve or store items at a time that suited my schedule. This flexibility made the entire process exceptionally convenient and accommodated my evolving storage needs seamlessly. From the moment I walked into the facility, I was greeted with a warm and friendly welcome. However, one individual truly stood out in terms of their dedication, professionalism, and customer-centric approach. I had the pleasure of working closely with Sue Chavez, and their commitment to ensuring a seamless and stress-free experience was truly commendable. Sue went above and beyond in addressing all of my inquiries and concerns. They demonstrated an impressive knowledge of the facility's offerings and provided valuable insights to help me choose the most suitable storage solution for my needs. What impressed me the most was their genuine interest in ensuring that I felt confident and satisfied with my decision. In addition to their expertise, Sue exhibited excellent communication skills. They explained the rental process in a clear and concise manner, leaving no room for ambiguity. This level of transparency and clarity instilled a sense of trust and reassurance, making the entire process remarkably efficient. Furthermore, Sue showcased a high level of patience and professionalism when addressing my specific requirements. They took the time to understand my storage needs and offered tailored solutions that perfectly aligned with my preferences. Their attention to detail and commitment to customer satisfaction were evident throughout our interaction. I believe that exceptional service should be acknowledged and celebrated, and it is with great pleasure that I express my gratitude to Sue for their outstanding contributions. Their dedication to delivering an exceptional customer experience has undoubtedly left a lasting positive impression on me. In conclusion, my experience with Storage One, and particularly with Sue, surpassed my expectations. I wholeheartedly recommend Storage One to anyone seeking reliable and customer-focused storage solutions. Please extend my sincere appreciation to Suefor their exemplary service, which undoubtedly reflects positively on your organization.Storage One has proven to be an exceptional storage solution that combines accessibility, security, cleanliness, and convenient access. I highly recommend Storage One to anyone in need of a reliable and customer-oriented storage facility. My experience with Storage One has been nothing short of excellent, and I appreciate the peace of mind that comes with storing my belongings in such a well-managed and accessible facility. Thank you for providing such a high standard of service, and I look forward to continuing my positive relationship with Storage One.

I am writing to file a formal complaint regarding the completely unacceptable situation at Public…read moreStorage, Building C. Since yesterday, the elevator has been out of service. Even more concerning, there is no access through the stairs either because the stairway is blocked. This means customers with storage units in Building C have absolutely no way to access their property. The person in charge informed us that there is currently no access and that someone was supposed to come today to repair the elevator. However, we are still waiting with no clear answer, no solution, and no reliable timeframe for when access will be restored. As far as I know, the elevator has already been broken for at least two days, and there is no way of knowing how much longer this situation will continue. It is unbelievable that a storage facility can have both the elevator unavailable and the stairway inaccessible at the same time, leaving paying customers completely unable to reach their belongings. This is unacceptable. We are paying for a storage unit that we cannot access. Customers should not have to simply wait day after day without answers while Public Storage fails to provide a safe and functional way to access the building. I am requesting that this matter be escalated immediately to management, that the elevator and/or stairway access be restored as soon as possible, and that Public Storage provide a clear explanation of what is being done to resolve this issue. I also expect Public Storage to address compensation or a credit for the period during which customers have been denied access to their units. This situation requires immediate attention and a concrete response--not simply being told to continue waiting.

First thing that really was a bother was facility is only open for 12 hours a day and 11 on…read moreweekends. From 6am-6pm m-f and 6am-5pm Sat-Sun. Really makes storing stuff and retrieving stuff inconvenient. I was willing to over look that. Next they have a policy that they enforce about entering and exiting the facilit. If you enter the facility you must use your authorization code. Understandable, now when you leave if you do not use your code they contact you and tell you that you have to use your code before exiting the prem or you will be fined for non compliance with their rules. Seriously, I received a couple of not do kind notices. This facility has issues and does not want to be placed in a position as to where they may have to do actual management duties. i paid my rent every month i was there on time. My bad i failed to read the part of the contract woth them that upon terminating rental agreement i must inform them 2-7 days before and that i will not receive any of my monthly payment back for days I no longer am using the unit. Even though the unit will be rerented out during the month I moved out of it in. That's them getting paid twice for the use of a single unit and that is illegal. If I do not get reimbursed for the days that I no longer occupy a unit I rented and they rent that unit out after I leave, then they are receiving double rent for that unit. To rent a unit to two separate individuals without their consent is against the law. No matter how m nicely it is written in the contract. This facility is ripping people off and so far is getting away with it because of the way their contract is written. The management is rude and lazy, they fall to inform you that they are raising your rent and they are illegally making a profit off the units. Rent here at your own risk, I can guarantee that you will not be happy with this storage facility.

RUTHIE IS AMAZING! I appreciate all of your help! Got a good deal online came in and Ruthie made…read morethe process quick and simple. This storage is the best in the area overall. I look forward to continue doing business and recommending everyone here!

THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!