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    Storage Sense - Berlin

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Storage Sense - Berlin

    Self storage

    Vehicle storage

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    1 month ago

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    Alyssa Q.

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    Main Street Storage

    Main Street Storage

    4.0
    (4 reviews)

    Deborah and Isabel were life savers. My car broke down n a local service station promised my car…read morewould be fixed in 1 day but by day 3 it wasn't. Not only did this place not update me but ordered the wrong part. I missed 3 days of work, my family had to leave for their jobs. Stranded without a vehicle , I search for a car to rent--- no luck! I spoke with Deborah at Main Street Storage. Deborah was very accommodating and helpful. Deborah was sensitive to the fact that I was stranded and missing work. She helped me get home affordably. I appreciate everything she did. Highly recommend Main Street Storage.

    WORST STORAGE FACILITY!!! We will ABSOLUTELY NEVER EVER EVER…read moreuse this place nor will we ever tell any else to use them. In fact, we are telling everyone to STAY AWAY FROM THIS DUMP. Might as well just throw all of your items in the trash and not waste money on getting them ruined. We rented 1 10x20 and 1 10x10 unit for OVER a year. In order to keep our items in good condition, we paid a premium price ( Over $400 a month and $5,500 for the year) for both of these units to be in a CLIMATE CONTROLLED BUILDING. This was HARDLY THE CASE, we complained numerous times about the extreme heat in one unit that ruined nearly 8k worth of furniture. The solution offered was , " Move your stuff to a different unit". Never were we offered any help in getting that done, no reduction in monthly rate, no rebate at all... NOTHING. Basically...stay where u are because we can't do anything about it or move to another unit about a block away. The other unit we were renting was full of MICE!!! The resolution was to put 1 mouse trap in the unit...... it was never changed , checked , followed up on, again NOTHING!!!! Opening those boxes was absolutely disgusting. Over 25 boxes covered in mouse piss and poop. Items in boxes shredded and covered in piss and poop, pictures ruined, furniture moldy., DEAD MICE IN THE BOXES.... ...another 7k , at least, lost in that unit. Needless to say, we are FURIOUS with this facility. We tried to reach out to the management of the facility over 10 times, but, NOT ONCE were our concerns ever responded to nor did they even bother to acknowledge our concerns. When we noticed the issues with the units we 1) Offered to be at the facility, at the time and date, of their choosing , 2) Offered to be there anytime to open the unit for them to inspect, and 3) even offered to leave a key with them.......yet every attempt we made to get this resolved was IGNORED!!!!! When we were finally able to get our items out of that DUMP OF A FACILITY, we never saw 1 person from the facility...however, the minute we pulled out of the facility, we received a call from someone at the facility saying " Oh we see that you have vacated the units, are you out now"? How was everything...... CLUELESS STAFF!!!! This facility is a complete disaster!! As i said from the start......DO NOT WASTE YOUR MONEY AT THIS DUMP OF A SO CALLED STORAGE FACILITY!!!! SAVE YOUR MONEY AND GO ELSEWHERE!!! If anyone wants to see pictures or get more information on our experience.......please feel free to reach out ( sterlingboyds@gmail.com) ...I am more than happy to discuss our experience and show you what you can expect from this JOKE OF A FACILITY.

    Devon Self Storage

    Devon Self Storage

    2.6
    (5 reviews)

    I have had a storage bin here for nearly a decade for my buisness. Through 3 owners and these guys…read moreare predatory and have nearly doubled my rent. Better off giving your stuff away than getting a unit here.

    There are several other storages in the area, within 1 mile. I would choose another if I were you…read more Shockingly "twisting" communication with management. Stephanie and Dickie both changed my words into negative and made them evil, when I am nothing of the sort. I was simply asking for exact numbers I would owe with late charges et al. She threatened the call was being recorded and hung up on me--simply when I notated this "fluctuating number" they wouldn't give me--and I called their Devon practices inhumane. Because she didn't seem to hear a word I was revealing about my struggles, simply ignored everything I said, and moved on as if I didn't say it. I found that inhumane as a company management response to my call. It "seems to me" like their late charges are similar to a "variable" APR, because they won't give you a number you will owe in the future. To threaten a "recorded call"--are they litigiously prepared, for people like me who seek out transparency in numbers? It seems every word I expressed was changed into negative and taken personally, instead of just being professional and transparent with numbers. You will be truly disappointed in both the location upkeep (very muddy and unkempt) and the management experience--WOWzers--if you choose this storage.

    Storage Sense - Berlin - selfstorage - Updated June 2026

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