Deborah and Isabel were life savers. My car broke down n a local service station promised my car…read morewould be fixed in 1 day but by day 3 it wasn't. Not only did this place not update me but ordered the wrong part. I missed 3 days of work, my family had to leave for their jobs. Stranded without a vehicle , I search for a car to rent--- no luck! I spoke with Deborah at Main Street Storage. Deborah was very accommodating and helpful. Deborah was sensitive to the fact that I was stranded and missing work. She helped me get home affordably. I appreciate everything she did. Highly recommend Main Street Storage.

WORST STORAGE FACILITY!!! We will ABSOLUTELY NEVER EVER EVER…read moreuse this place nor will we ever tell any else to use them. In fact, we are telling everyone to STAY AWAY FROM THIS DUMP. Might as well just throw all of your items in the trash and not waste money on getting them ruined. We rented 1 10x20 and 1 10x10 unit for OVER a year. In order to keep our items in good condition, we paid a premium price ( Over $400 a month and $5,500 for the year) for both of these units to be in a CLIMATE CONTROLLED BUILDING. This was HARDLY THE CASE, we complained numerous times about the extreme heat in one unit that ruined nearly 8k worth of furniture. The solution offered was , " Move your stuff to a different unit". Never were we offered any help in getting that done, no reduction in monthly rate, no rebate at all... NOTHING. Basically...stay where u are because we can't do anything about it or move to another unit about a block away. The other unit we were renting was full of MICE!!! The resolution was to put 1 mouse trap in the unit...... it was never changed , checked , followed up on, again NOTHING!!!! Opening those boxes was absolutely disgusting. Over 25 boxes covered in mouse piss and poop. Items in boxes shredded and covered in piss and poop, pictures ruined, furniture moldy., DEAD MICE IN THE BOXES.... ...another 7k , at least, lost in that unit. Needless to say, we are FURIOUS with this facility. We tried to reach out to the management of the facility over 10 times, but, NOT ONCE were our concerns ever responded to nor did they even bother to acknowledge our concerns. When we noticed the issues with the units we 1) Offered to be at the facility, at the time and date, of their choosing , 2) Offered to be there anytime to open the unit for them to inspect, and 3) even offered to leave a key with them.......yet every attempt we made to get this resolved was IGNORED!!!!! When we were finally able to get our items out of that DUMP OF A FACILITY, we never saw 1 person from the facility...however, the minute we pulled out of the facility, we received a call from someone at the facility saying " Oh we see that you have vacated the units, are you out now"? How was everything...... CLUELESS STAFF!!!! This facility is a complete disaster!! As i said from the start......DO NOT WASTE YOUR MONEY AT THIS DUMP OF A SO CALLED STORAGE FACILITY!!!! SAVE YOUR MONEY AND GO ELSEWHERE!!! If anyone wants to see pictures or get more information on our experience.......please feel free to reach out ( sterlingboyds@gmail.com) ...I am more than happy to discuss our experience and show you what you can expect from this JOKE OF A FACILITY.

My wife and I have been storing some furniture here for over a year in the climate-controlled…read moreindoor storage. Couldn't be happier with our arrangement, unless it was free! For reference, this is the third time in my life I've needed off-site storage, and it has been the best arrangement so far. About 14 years ago I used a DC local storage place, which was fine, except they assigned you a gate code, which I accepted. Then my wife and I needed a place near our home to store some furnishings for about a year, and chose U-haul storage, which was, well, acceptable, but not great. OC Mini Storage: We are renting climate-controlled storage, so I'll address that. It is Very clean, well-lit, and easy to access. Unlike U-haul, you don't have to buy or supply a particular type of lock; Lee, the owner/manager, lets you use whatever type of lock you want, and is happy to make suggestions if you're not sure. He also doesn't try to "up-sell" you a more expensive lock than what you need. Making the arrangements/paperwork went easily, and Lee set my gate entry code to suit me so that I would easily remember the number, vs. assigning me an arbitrary code, a nice touch. The one time I called and got voicemail, Lee returned my call promptly. Very happy with Ocean City Mini-storage.

zero stars is better. manager is a total jerk. worst experience ever. Completely incompetent. Cost…read moreme time and money.

DO NOT RENT HERE it's bait and switch…read more After a few months they DOUBLED our rate They know that it's too hard too move your things to another place so you can't do anything about it When we questioned it they offered to take off $20 That's it Can't wait to get our stuff out of there

From the owner: CubeSmart Self Storage of Ocean City, MD offers affordable self storage with premium amenities. Our…read more11750 Ocean Gateway location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

We used PODs to move from California to Delaware this summer. The delivery and pick up went fine…read more The problem was when we filed a $400 claim for damage to a trailer. We received such a run a round from the claims department. I think they were just using a stall tactic hoping we would get frustrated and stop trying to get reimbursed. We spent $35,000 on the move and were offered a $200 settlement. We also purchased additional $140,000 insurance to cover our contents and any damage. We had repeated calls to the claim dept who never seemed to receive the multiple emails and pictures of the damage. Finally when we had the adjuster on the phone who still said he had no pictures and we pointed out that the pictures were in the file he was referencing did he agree he finally had it. Way too much trouble try another moving company. PODs, insurance dept you should be ashamed of the extremely poor customer service. I hope you see this and respond

Honestly, my experience with PODS has been a nightmare. I've spent well over $2000 with this…read morecompany and wished I didn't. The storage yard is unprofessional and leaves the premises before their scheduled closing time. I will never refer anyone or use this service again.