0 STARS! You give a grace period of 5 days to pay your fee…read morebut after the 5 days "grace period" you charge $40? for late payment? AND PUT A LOCK ON MY DOOR????!!!!!!!!! Do you have any idea the frustration that caused me? THE INCONVENIENCE? A LOCK for being past due of 7 days!!!!!!!!!!! Also, the representative was going to charge me upfront for the upcoming month, if I didn't stop him to let him know I have time to pay for the next month he would've charged me for next month. Not only I have to pay an unlawful late fee (btw it's not anywhere written or stated but it' also wrongful charge the late fee going strictly against NYS laws for late fees). But I am also being charged as for the original price unit when I signed up with a promotion of Half off the first month or 2. I will make sure to remove my belongings from here! The scam that goes on is beyond wild! I will make sure to report this the BBB!

These guys are garbage. As soon as my introductory deal was up they increased the rent by more…read morethan 30%. DO NOT BE FOOLED. I will attach images so you can read the con-job for yourselves. Dates are left on, so, you can see the timeline.

I have my storage for 3 years. This is a great place . Well located. Great customer service. Very…read moreclean .. spacious. Highly recommended.

From the owner: Katonah Self Storage at 341 Railroad Ave, Bedford Hills, NY 10507 offers secure and convenient…read morestorage solutions with a variety of self storage units to meet your personal or business needs. The facility features clean, well-lit units, temperature-controlled storage options, and strong security with gated access and surveillance. Find reliable storage units near you with flexible access and dependable service.

I went to the storage facility with my boyfriend to get a unit. The man that helped us his name is…read moreBrian was very professional and helped us answered all of our questions. The facility itself is well maintained and looks absolutely amazing. The units come from various sizes as small as a 5 x 5 and as big I believe as a 10 x 10. He walked us through the entire building structure so we can find the perfect unit for us. We found the perfect unit thanks to his help and checkout was very easy. He explained the process of what's going to happen with the rent. He explained that they do not control the prices it's corporate so the price could go up at a certain points, but the starting point won't go up. It was very helpful as other facilities won't tell you all of those details. He explained everything and was 100% crystal clear on all information regarding the complex, entry, and exit times, and the price structure of what's going to happen. I would highly recommend coming to these units to store as everything about the complex so far has been amazing.

I Paid almost 600 dollars last month and they changed my lock and didn't give me the new code…read more They stated the code should of been sent . The lady Irma called the manager and he told her until I pay the fee for this month which by the way is only 4 days late, That he can't give me the code and mind you I should have gotten the code once I paid my account up last month. My bill is due on the first and today is the 6th and the manager told me he won't give me my code until unit paid after I was told I have up until today to be able to access the uni from Irma. The manager also stated he's going up on rent and it's only been 2 months that I have been there like that's insane and just a greedy ASS MAN!! I will not be coming back to them once I get my stuff out!! Don't GO HERE!!!&8

Tim gave me a fixed price for both packing and moving. His people arrived on time and did a…read morefantastic job. When the moving crew arrived and saw how much stuff we had to move, they got more people to help so we finished by 5:00 PM (rather than stretching into the evening if they had not called for extra help). Highly recommended!

LOOK NO FURTHER. Miller's is by far the best run moving company in the area. I have used them…read moreseveral times and always recommend them to friends and family. On time, great price, amazing staff, careful wrapping. Simply the best.

Originally I gave this company a 1-star review. I am updating my review as the company's management…read moreultimately took care of me. It is important to note that national level moving companies will subcontract with smaller local companies to pick up your goods. I was cheated on space by the local company, "A.E.Movers" to the tune of about 225sq/ft or about $1,500. At first, I did receive difficulty with customer service but in retrospect, this is partially my fault. The best advice I can give anyone working with a moving company is "IF YOU ARE UNHAPPY WITH ANY PHASE OF THE MOVE, STOP AND CALL CUSTOMER SERVICE IMMEDIATELY. DO NOT ASSUME YOU CAN FOLLOW UP AFTER THE LOCAL COMPANY HAS LEFT." That was my mistake. If I had called customer service while the local company was still on site, I could have negotiated the situation better and not fallen into the trap that the local company set. Ultimately, Always Moving not only refunded me a fair amount of the overcharge, but they also terminated their agreement with A.E.Movers ensuring that this situation will not occur with future customers. The final delivery of my good was smooth and friendly... and everything arrived in good condition. Nobody wants to deal with the headaches I had... but ultimately, the moving company did stand behind their name and treat me right.

Didn't have time to shop around for moving company so I let USA relocation do it for me. I was…read moreextremely happy with the results.

I had two moves in the last week. Perfect Moving was recommended for the first move last week when…read moreI was changing storage units. They gave me a reasonable quote, the team showed up at the appointed time and expertly and efficiently loaded and unloaded the truck. The movers were friendly and patient. Today I had a sofa delivered to my apartmen. Dealing with the management setting up the move was seem less and the quote was reasonable. I requested the two guys who moved me before. The manager made sure they were available. So glad they were. Goran and his team were efficient, friendly, pleasant, charming and on time! So glad I discovered Perfect Moving. I highly recommend them.

***Warning this is a scam, Business is unreliable and doesn't render services*** I Would have not…read moreeven given even 1/2 a star, ... Today I moved without the help of SML....Though we paid and hired 3 movers they were a NO SHOW!!!! Like moving isnt stressful enough, today my worst nightmare came true. Our reservation window was from 9-10 am for movers to show. At 9:59 am I called, spoke to Wendy. She advised movers were on their way and GPS says they "should be there by 11 am". At 10:45 am a manager called us to inform us the driver got into an accident and would not be coming. Our answer from them was, oh maybe someone could be there from 3-5 (another empty promise window). Last words from SML "Good Luck on your Move"...wow!!!! Thanks...wouldn't need luck if your company didn't suck!

I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

The guys were great! Quick, organized and professional. Highly recommend !…read moreGive them a call for your moving needs They will do a great job.

I have moved about once per year in my adulthood, so I feel very qualified to give a review. I have…read morenever worked with a moving company that came close to this level of service. The consultation was professional. The movers were skilled and discussed certain pieces with me to keep me in the loop about the process. And, they didn't scratch or dent anything. I was impressed! I would work with these movers again.