A great place to store, best price I've ever had on a unit, the staff is amazing. I've had a unit…read morefor 4 months, and am super pleased.

Super service and a very nice clean operation. I need climate control and it was always working…read morewell.

They only prorate the rent when you move in NOT when you move out…read more I moved out of two units by 8 February and did not get a refund of any portion of the $500+ I paid for the units. I am sure they rented the units out to someone else. Not to mention I was stuck inside the storage parking lot for over 30 minutes because the exit gate wouldn't open, for the second time!!!

Had a unit at this location for almost 10 yrs. And moved to a bigger in size and way cheaper in…read moreprice unit at a different location. The rent just kept rising. Always clean and well taken care of around on property. Never trash all over the place like some storage places do. They do have excellent service though. Just the pricing issues was to much.

Rented a U-Haul from this location. The rental process went smoothly and was easy. Customer service…read moreis excellent. Returned U-Haul with no issues. Whenever I need another U-Haul, I will definitely call this location first.

easy to rent and easy to deal with , great customer service , my rental had a outlet that was out…read moreand I called in and they took care of issue simple and easy

Steve is the best employee. He is so kind and goes out of his way to help in anyway possible. He…read moremade our transition so easy today and we are so thankful for that!

Always a problem at this location! Now no elevator!! And they jump our rent up over $20 to walk…read morearound building find outside elevator and walk in and find way to end of front of building ! We are elderly ! Do Not go

TRASH TRASH TRASH! DO NOT USE!!…read more The movers damaged my home and furniture. I called and called to get it repaired and no one has even called me back. They gave me the owners number and I have called and called, sent him messages and no answer. I had to repair it myself and pay it myself. Do not use! Save you the headache!

DO NOT USE! Unethical, lacks accountability, sloppy work, slow, damaged our ceiling, didn't fix…read morethe ceiling and won't call back now that we paid. I called Woodlands Moving and STORAGE for a quote and then called back gave them my name and address and said I wanted to move forward. At no time did Woodlands Moving and DELIVERY mention they didn't have any record of my quote b/c I was calling the wrong company. The company has similar colors and logo to the company I intended to hire., Woodlands Moving and Storage. 1. An hour and 15 minutes late. 2. Put a hole in my ceiling with my couch 3. Argues with my husband that our front door needed to be taken off to remove several items that we moved in just fine with the door on. Took the door off anyway. 4. Slow, very slow 5. I was told the job would take 2.5 and it took 5.5. Again, very slow crew. 6. Ramon, the boss man. Delivered putty and a spatula to repair the lead mover and left. He didn't get out and look at the damage. He didn't get out and apologize to us. He just left. 7. When I asked Ramon to make this right he took off the $75 delivery fee and responded as though I should be thankful for that. I said your team put a hole in my ceiling and I need you to make it right. He told me " I already spent $20 on the putty and the spatula thing." His fix for a hole was putty. No Sheetrock repair or paint. See pics below. He will not return our texts our calls now that we paid. We had to pay out of pocket to our new buyers to repair the hole. 8. They were moving half of our home into a storage unit and it took 5.5 hours. We had already moved more than half of our home ourselves into the storage. We hired Haulin' Movers to move both storage units into our new home and they moved all of it in 5 hours. The difference in the crew was night and day.

The storage facility is very clean. The carts are readily available and in good condition. The…read moremanager (I can't remember his name) was fantastic. He was informative and efficient. Every time I am at our unit, I see staff actively checking on the units. The pricing is decent as well.

the manager rich was extremely rude when I asked him to explain the companies policy in regards to…read morewhy the pricing is different via every extra space storage. He was arrogant and just flat out told me know and alluded to the fact that it's his way or the highway. upon leaving I said ok bye have a great day 3x to him and he just brushed me and my family off. he took the conversation extremely personal, when it was all about business and knowing the company policy.

Lesa is amazing!!! I want to live at public storage so I can see her everyday! Her customer service…read moreskills and passion to do what's right for the customer is refreshing and gives me hope for humanity!! Great job Lesa and keep up the great work!! Oh and love the fact that I was able to get the Halloween special!!

Be careful keeping your stuff here, the A/C went out and they told no one. Mold issues. Multiple…read morecomplaints with no response from the company. Take your things elsewhere if you want them to last.

Ms. Dorothy helped us with the whole process. I knew almost exactly what I was looking for and had…read morea disc lock in hand. Walked in, discussed the cost and online pricing. She had me reserve online for the price shown there, and then took me to see the storage locker. We signed the contract and the whole process took about 20minutes. She was transparent about everything from cost to possible rate changes in the future, terms and conditions, move out notice. Best experience ever.

I decided that I needed a storage unit to help declutter my apartment, so I went to SmartShop Self…read moreStorage to see if I could set something up. Cyan helped me figure out how much space I needed and was super friendly during my visit. We agreed on a unit, she showed me, and we talked about my needs and reasons for renting a storage unit. She was extremely compassionate and made the process enjoyable. I was honestly expecting to pay upwards of $100+ to get the rental established, but the prices here are super affordable. I highly recommend SmartShop Self Storage for anybody looking to rent out a storage unit. Friendly, professional, affordable, organized and fast! Cyan was amazing

Quality of service, facility and experience was better than any other facility from the moment you…read morewalk in the door to signing contract. Carol is the sweetest and values you as a person not just a customer. Thank you carol for your help!

From the owner: Conveniently located on FM 2920 near Waller-Tomball Road and Mueschke Road, AAA Self-Storage…read moreHockley is Northwest Houston's trusted choice for self storage. We offer secure, affordable units for personal, business, and household needs--serving Hockley, Cypress, Waller, and Tomball. With quick access to Highway 99 and Kleb Woods Nature Preserve, we're right in the heart of the community. Choose from climate-controlled units, drive-up storage, and vehicle parking with 24/7 gated entry. Whether you're moving, downsizing, or just need extra room, we've got the extra space you need. Reserve your unit online today for stress-free storage in Hockley!