I was very happy with my service up until I was robbed. I was away from work for approximately a…read moreyear. I had a family member check in my storage unit. they informed me that my lock had been cut and many items had been taken. I was not informed of this theft by the company even though they were aware of the issue as many other units had been broken into. I am now out a few family heirlooms because if this. The security was unfortunately lacking and the communication of the theft was non existent. I'm very upset about my family heirlooms being stolen

Friendly staff, very efficiently operated! The storage areas are spotlessly clean without any…read moreodors!! Great bargain and great locations!

Kind of unethical from a recent notice I received…read more So they are raising rates on renting storage units; however, they set my pay date back a week (I pay on the 22nd, but they moved it to the 13th). I did pay early the last time I was in and that should not be a reason to move back the date. The due date, no matter the increase, should remain on the 22nd of every month. Money grab.

Clean units, people are very easy to deal with. We would highly recommend them. I'm adding another…read moresentence because I need 85 characters in this review.

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

Find another self storage business! These people will charge you for everything! Pretty soon…read morethey'll probably charge you a fee to drive on the property! As soon as I can arrange a truck and some help, we're outta there!!!! We've had the same unit for 20 years and had no trouble. A $10 late fee once in a while. I missed last months payment, and they've already racked on $40!!! Not to mention the monthly "insurance " they MAKE you buy. It's ridiculous!! I have a small business, and I support small businesses, but not this one! I hope everyone moves out!!!!

From the owner: Providing clean and secure storage units in multiple sizes. Conveniently located in the…read moreLucasville/Portsmouth OH areas and just minutes from Wheelersburg, Waverly, Jackson, Piketon, McDermott and Minford. 24/7 Access to your Drive Up unit. Electronic gate access, online bill pay and account management. Bright lighting, and security cameras. We also have live customer service agents during office hours to assist you. We value you and your business. Come store with us!

Owners are very friendly and make the process of renting from them great. We are renting a rv spot…read more& storage building and everything looks very nice and clean. The prices are great!

From the owner: Here at Back Rooms Storage we offer multiple sized units, true climate controlled units, boat and…read moreRV storage, and units with drive-up access. We are a 24-hour access and fully gated facility with security cameras placed throughout the property with automatic lights. We also have locked doors leading into the climate controlled section of the building. We are conveniently located between Watertower Bypass and the new Campbellsville Bypass.

Good value for the space, and very responsive! The facility is clean and secure. We appreciated…read morethat they do periodic latch checks, and called to let us know one time we hadn't latched our unit properly. The facility is easy to navigate, good parking, and has carts available to borrow for loading/unloading.

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!