This has been by far the best place I could ask to store my belongings. Ms. Shelly who works in the…read moreoffice is just the sweetest woman I've ever done business with. Her heart is really in it and has gone above and beyond to insure I keep my things. Consistently contacting me and staying connected to keep me updated on my rent and even at the times of my roughest points, when I was not able to pay. She always made sure to handle me with care... provide me with all my options, and always empathized...making it clear that she genuinely cared. Her approach was in such a way that made the troubles of my life truly lift off my shoulders, even if for a couple seconds....all the while my life was falling apart. We work hard for our things and this is the kind of service that we should receive everywhere... especially while paying money trusting it's safety... our home and at times all we have!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

Such dedication by Deanna to make sure we got the unit best suited for us and made it easy for us…read moreto accomplish our wishes. She is warm and personal but yet professional all at once. Amazing Employee!!

Went to Public Storage on Broadway to take some boxes for Storage. Jesus, the customer service rep…read morethat was on duty. Sunday was excellent. He was able to help me and answer all my questions and went out of his way to ensure that everything was taken care of.

Fast, response.They emailed me, texted me,and, and called me. I responded to the email.read more

I just hired them for the day. I was priced 3 guys. Only two showed up. I was charged 2200 for 8.5…read morehours of work. And they treated me poorly with accepting payment. You could spend the same elsewhere and be treated way better. Don't hire them. They are crooks. Update: After reviewing the invoice I was also overcharged over $250 which the invoice shows that. I was charged a 17% fuel charge of over $300 for traveling 4 miles. Lastly, today after speaking to David he told me he would call me back to discuss this further and did not. Poor situation and experience over all.

Great variety of units at a good value! Absolutely excellent response when I needed some help with…read moreminor issues moving in. Some units newer than others, but the property and the management team are outstanding!

I drive past this place all the time so when I realized my Christmas decor was taking over my…read moregarage, it was naturally the first place I called. Best decision ever! Not only were they the cheapest in the area but Liza the girl up front is the absolute sweetest! She got me a unit quickly and is always available if I have questions. The unit itself is a perfect size at an amazing price! The lot is very well maintained and open 7-7 everyday. I have referred all my friends and family members. I went with the smallest regular unit and it's perfect for my dozens of Christmas boxes. My sister went with a temperature controlled large unit and she fit the entire contents of her apartment in it! If you're looking for a storage unit on this side of town, this is the place!

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.

Price are right 24 axis seven days a week is light up as a football field and Cameras all over the…read moreplace yes I do recommend this place

The best storage facility in South Texas! Secure, neat and tidy, and the staff is very prompt in…read moreaddressing any issues you might have with your storage. I store a boat and travel trailer at Bettis and could not be happier.

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

I had a hitch put on my car here, was very economical, they had the hitch in stock and installed…read morethe same day. Communication was great, speed was superb. If you want a hitch on your car go here!

Don't bother with this location. The staff are dirty, unprofessional, consistently rude and will…read morestop at nothing to be an inconvenience. Cecilia needs to be trained in customer service skills. The store down the street at 12534 Nacogdoches Rd is much friendlier!