The plumber came within an hour, during the Super Bowl, and provided a very quick assessment and…read morefix. The customer service and price were exceptional.

H answered all of my plumbing questions and gave me a fair and reasonable price. He was very quick…read moreand efficient. I will be using him in the near future for other home improvement projects.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Whoo hoo! While searching for a plumbing company to replace backflow preventers, we discovered this…read morebusiness with the help of Yelp! Collins & Sons gave us a free quote via Yelp Messages and serviced us quickly after agreement. Daniel C. was very communicative in transit and also clearly explained the work he accomplished. He completed everything as promised and even went above what was needed as he cleaned up some misc. issues left from the builders. He also gave us the needed receipts and documentation to satisfy a home inspection response - very professional! This business is legitimate, trustworthy, and very responsive. It was also a bonus to learn that we were supporting a family-owned and operated business!

Daniel came out and diagnosed my issue quickly and at a reasonable rate. He is very knowledgeable…read moreand a hard worker. I highly recommend this company for any plumbing needs!

Matt was the first plumber we had to hire since moving into our new home. As new home owners, we…read morewere apprehensive about the cost of repairs and plumbing needs. Our kitchen sink began leaking and he was quick to answer my phone call, set up an appointment to come assess the leak, and fixed the leak on the spot. Pricing was reasonable and he was also upfront and honest with future issues that our faucet can cause and advised us to purchase a new faucet to prevent water damage to our cabinets. Overall, we were definitely pleased with his service, will use him again for future needs, and recommend hiring Matt!

He came over and gave us a quote for the work. We had to reschedule him, but he didn't show up on…read morethe rescheduled date. We called him about a half-hour after the time window he'd given us, but he didn't answer. He never returned the voicemail either. We ended up hiring someone else to do the work. Very disappointed!

Thank you Kastner! I had a facet that would not turn off completely. Gary was here within an hour…read moreand had the problem fixed within 30 minutes. I have old facets and was worried he would not have what was needed but he did. I will be calling Kastner anytime I need a plumber!

I called to have Kastner fix a leaking valve in our laundry room. The lady said that someone would…read morecall me the next day to arrange a time. Gary called at 8am to say that a plumber would come between 11 and 1pm. Mike came at 11:10 fixed two minor leaking valves and preceded to replace the hot water valve. Mike did an excellent job, we had a nice conversation and the cost was very reasonable. I will have them replace my 20 year old hot water heater. I would recommend them highly.

My wife and I initially chose Budget Waterproofing based upon their reviews. We invited them to…read morethe house to review the basement and provide us both a project description of the work needed and pricing. Both were very complete and reasonable. We had a price in mind and they met that price, so we did not seek another estimate. Erick and Axel were the primary workers and they were both professional and personable. The work was done in the allotted time and the final outcome was as good as we might expect. We are both very pleased with Budget Waterproofing and would recommend them to anyone. Robert, our initial contact, was always available if we had any questions and always got right back to us. If you are considering a repair to your basement, I would not hesitate to give them a call.

I called Budget Waterproofing for a free estimate and was pleased with the dialogue and attention…read morewith the professional who came, Bill. I got an estimate that I am not able to afford right now but will be calling them when I can afford the service to waterproof my basement.

We have been using them for gutter cleanings for the past 2+ years, and they have been fantastic…read more Staff is responsive and the online portal keeps me updated with what day they will arrive. They send a report and an invoice when they are finished. The team that comes out to clean is always friendly and nice. They leave the place clean and very fair priced. Definitely recommend!

Our gutters seemed to be cleaned well, however the Maintenance evaluation report they give you is…read moreunreliable. For backstory: We had a leak coming into our home for a few months before their service. Since they offered a complete evaluation of the roof and gutter area, I decided to go with this team. When they finished, I reached out to receive their report via email. It came back saying everything was in good shape, so we had a contractor come out to take another look. Turns out the repair needed was so obvious to the contractor (from two stories below) that he didn't even have to use his drone to evaluate the damage. It's hard to wonder how these professionals missed such a glaring problem. Just yesterday, we had a handyman come out to do the repair and while up on the roof they noted that we even had a tile completely broken in half just above the damage to the soffet and fascia (of which you could see from below). In a sentence: This team cleans gutters, if you are in need of a reliable inspection/maintenance evaluation--I suggest you go with someone else.

Get Back Plumbing did a great job replacing my main water line. Made sure everything was in good…read moreworking order before he left. Highly recommend and a fair price $$

Ty is beyond awesome. He is courteous, efficient, knowledgable and above all HONEST! He replaced…read moreour water heater that was leaking all over our entry-level floor. His attention to detail ensures that the task is done thoroughly. He responds promptly to your inquiries and is extremely fair and transparent about what needs to be done and the cost. My family and I have called on Ty to help with multiple projects, and we are glad to see him each and every time :)