No Jalapaño or any chilis really today. It is okay. The location of this Store is good for me. It has great branded bug brand product that I have loved. One star upgrade. Have a restroom for public use in the back of the store near the meat section. read more

Stop & Shop - Produce and entrance view - Grocery Near Me - Brookline, Massachusetts

A solid super market with all the necessities. The fruit and veggie section is surprisingly good and well stocked. The meat section could have a little more variety. I really love the premade food here. Some of the best fried chicken in town! An 8 piece meal is about 8$ and the fried spicy wings are always crispy and cheap. I come to get lunch whenever I work from home. You need to download the app! There are good coupons they only have on the app. Just use it. read more

When I think of a grocery store, the picture that comes to mind is a bustling and vibrant space with employees who are happy to help. Well, not here. And it's no fault of the employees. I last came here on a Sunday to grab some vegetables, and as usual, the registers were sorely understaffed. The staff are always kind but sorely in need of some backup given that there's usually only one register open. The person working the self-checkout is always helpful here, but gosh wouldn't it be nice if they just had more regular lanes open so that self checkout didn't feel like the only viable option? As far as produce goes, I'd say it generally meets but doesn't exceed the bar in terms of freshness, but the herbs I'm looking for are frequently out of stock. I was looking for some fresh cilantro, but the only package available was wilted and on the border of moldy, so I shelved that idea and got the freeze dried stuff instead. Sadly, I'm always disappointed when I shop here. It's almost always better to make the trek down the road to Trader Joe's. They just do a better job. Staff, I feel you. Just survive. We all are rooting for you. read more

Understaffed, expensive, and slow. Suffering from the same issues Stop and Shop suffers from, but seemingly, to an even greater extent.

Stop and Shop seems to have stocked their shelves again. At the Brookline Stop and Shop's self checkout recently, I realized that if I spent a Little more, I'd earn a personalized reward during my visit. The self checkout staff person posted listened to my situation, then I was surprised that he offered to bring me the item I wanted. Upon completion of my transaction, he was sincerely interested if we were successful, if I had earned the reward I'd aimed for. l was impressed enough to post and share this story. read more

Awful grocery store. Be prepared to bag your own groceries. It should NOT be the job of the cashier to ring up your items AND BAG YOUR ITEMS. Be prepared to watch the younger employees gather in huddles chatting and on their phones watching while paying customers bag their own groceries. Managers are very lackadaisical & snide. The younger employees are very flippant and confrontational towards customers...I HAVE SEEN IT! Police officers have shown up several times and this particular Stop & Shop is located in Brookline, MA which is supposedly an "affluent" suburb of Boston. HARDLY. read more

The produce is pretty good and the household items and pet food can't be found at Trader Joe's- but- be sure to check your receipt before leaving the store if you have purchased sale items. Generally our stop and shop card is scanned and the sale items recorded but today we almost lost $20 on a $77 bill because the card didn't scan even though we submitted it. And one item was somehow scanned twice which was explained as a mechanical malfunction. read more

the shop is full of foods and the staff was very friendly and helpful I hope we can come next time if we have a chance

I don't understand the low rating on this place. This Stop & Shop is right in Coolidge Corner and it has a huge parking lot - I've seriously never had issues with this. It also has a 66 bus stop right in front of it. And a gas station! It's smaller than most, but I've never had problems finding what I'm looking for. Maybe if you're looking for something more specialty, but otherwise it's great. Good produce, good selection of items, and at reasonable prices. I've only ever had positive experiences with the staff members. Plus since it's technically not in Boston you don't have to pay for the paper bags at the end which is a win! read more

This is the closest grocery store to me but I'll be taking my car and driving elsewhere from now on because I have never left this place with everything I need! It's so ridiculous. In all my years of grocery shopping this has never happened to me at any other store. I obviously don't come here looking for any specialty items. Just a FEW examples: Once I went just for parsley, they had none. Another time they didn't have cornstarch, not that they were out, they just don't carry it I guess. Today they didn't have brown rice, or small/medium bags of any kind of rice for that matter. I'm like is this for real? How can they never have what I need?! I keep coming back because of the convenient location but it's a waste of time. Do NOT come here if you are in a hurry and are trying to get some items that you need last minute because they probably won't have it! read more

Went in for quarters today so I could do my laundry--had been to a bank and a car wash beforehand. Met an absolutely unprofessional woman by the lottery counter. I understand there is a shortage but i did not know (nor should i be expected to know) the extent to which that affects whether stop n shop can allocate quarters. Specifics on the interaction: at 4:15 or so i approached the counter and asked whether i could get quarters for paper money and she curtly and coldly explained the shortage as though i was clueless. It was obvious her behavior had absolutely nothing to do with me (or shes a wretched homophobe), but as a customer there, I felt dismissed and castigated. When i said she was being rude she called me rude for barging in there asking for quarters. So I left. It speaks negatively to this establishment to retain employees who act with such levels of unprofessionalism. read more

Eric H. nailed this store in his 4/9/24 review, but I'll add my own experience: personnel in customer servicer who can't handle ordering a replacement courtesy card, items ordinarily carried that take WEEKS to be reordered. (I've taken buses and/or walked to the Stop & Shop in Allston when I really need an item that this chain carries.) Actually, bagging my own groceries is no problem; I prefer to do it given my own professional experience as a grocery store bagger. Today the cashier said my 2 bags of groceries came to $38.49 and I handed her $40.55. Then she claimed I owed a balance of $17.94 which I knew couldn't be right, but she claimed I'd see why after I got my receipt. So I gave her an additional $20. The she figures out that she has made some kind of mistake but can't articulate what it is. A manager gets involved and I overhear that she entered into the register that I only gave her $20.55 rather than $40.55. (I also have personal grocery store cashier experience, so I know they had a choice of two simple fixes; simply add $20.00 received from customer or void the whole transaction, have me empty my bags, and scan the items again making sure to correctly record the amount of cash I gave her.) I was prepared for the second fix, but this cashier and manager acted like this was a rocket science problem hard to figure out. My frozen items are thawing and the line of customers behind me are forced to other checkout lines. I finally just demanded my $40.55 back, left their merchandise at checkout, and started my shopping all over again at Trader Joe's. TJ's might be a zoo of crowds, but there are reasons for that; their cashiers and managers are all very competent and their prices are better than S&S. Going forward, If I need anything TJ's doesn't carry, the S&S in Allston or the nearest Star Markets in Boston are also more competent. (There is one older cashier lady with white/grey hair at this otherwise sad store who is both very competent and very friendly; maybe she should be running the place. Or perhaps Town of Brookline should have gone ahead and displaced this 155 Harvard Street store with a school as they had planned a few years back. read more

Had a long day so this was icing on the cake. Came out of work to a low pressure tire so since this was the closest air pump I came here to use the one at their gas station. Paid and instead of getting air, the machine was taking the air. I then asked the associate if they are aware that the pump is not work and her response was "I don't know...sorry" How I am stuck and have to wait almost 1.5 hours for AAA. Thanks for not keeping up with the Maintenance of a machine placed in your gas station... read more

I think my review was removed because I was mean but I feel like I need to warn people about the bad experiences I always had: Pros +parking... but I don't drive.. So not helpful to me personally, I walk to this store +Self checkout +A few staff are super nice Cons -Building smells.... You just feel icky -Paltry produce section usually on the verge of going bad -not many organic/health areas -Ice cream selection is always bare bones no matter what time of day I've been there -Miniscule bakery area -Higher prices than nearby stores for same product -some negative staff interactions have made me recently stop shopping here -I've seen a few fights erupt in line which is super awkward Bottom line: there is a fresher grocery store a 5 minute walk up the same street with lower prices so please don't waste your money here read more

Despite clear directions on shopping flow (big red arrows, signs), it is chaotic. No one is following the guidelines and thus making this location an unsafe place to shop. If you are elderly or at risk, avoid shopping here in person. Mainly young adults just ignoring mask rules and shopping patterns. Also, when I asked this location's management about it they were not responsive and couldn't care less. AVOID THIS LOCATION AT ALL COSTS read more

New place. Quick and friendly service. Good quality food. Close to metro station. Maybe a bit pricey.

As I'm walking distance away- this stop & shop is my go-to, weekly. They are well stocked and rarely ever have I come looking for something and find it not available- regardless my post is to thank ALL the employees that paused to help me locate my misplaced car keys, today! For nearly 30mins, I was encouraged to check the car...back track my steps in order to locate them-- making small talk with Kate she knew I was making sangrias and continued to encourage me to review my cart and walk the aisles... and behold!! They were among a heap of navel oranges!! Everyone was exceedingly kind to my stupid disposition- I was able to pass it along to one of the managers- y'all have some great employees here. Thanks guys, for my lil Christmas Miracle read more

Just a truly terrible supermarket. Don't come here if you are looking for something specific as they'll probably be out of stock. They also only keep one lane open other than the self checkout--which doesn't have it's own line so you queue up in oatmeal and coffee aisle. Unless you don't see the tiny letter sized piece of paper that says to queue in that aisle, as most people don't, then you get to line up again! I've seen people get into shouting matches over that tiny piece of paper. When I forget how bad this store is and try to shop here I will usually have to abandon mission and go to a store more prepared to have customers. They also frequently run out of bags with handles. read more

This location is painfully in need of an update. The building feels pretty run down and during the winter the roof was leaking into the produce section for several days. The produce is mediocre, but the meat selection is reasonable. With respect to general selection: it's average. It is about what you'd expect to find at a typical suburban grocery store. Don't plan on finding many specialty items here; often this place works best when supplemented with visits to other stores. Quick tip: if you are in the self checkout line and forget or don't have a discount card, you can select "forgot my card" and still get the discounts. read more

Stop & Shop - Grocery Near Me - Brookline, Massachusetts

When you go to the grocery store do you feel like you need to check the use by dates on all the items you buy or is that the responsibility of the store quality control? Date of Purchase: 6/5/2014 Use By Date on Legal Seafood Lobster Bisque" 5/9/2014 read more

Stop & Shop - Grocery Near Me - Brookline, Massachusetts

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Wow, is this the same store a lot of you are reviewing? Frankly, this store seems to be getting a bad rap. Maybe it depends on what day of the week you go. I have not had any bad experiences. Now granted, I usually only need a couple of things but the selection seems good, the store is clean, and the prices fair. I am deff a fan. read more

Where do I even begin? After shopping here for 18 years, I wish I could avoid it, but sometimes it's a convenience factor. Today's lovely experience involved me bringing moldy, squishy, rotting strawberries back to return that I had bought two days ago. I went to the customer service desk where nobody was standing. I asked someone in the store if someone was working at the customer service desk and he said he would go into the back and check. A few minutes later he came out and said the worker would be right with me. She came out at 8:51 and said "I'm not ready. I don't open till 9." She said it in a brash and unfriendly way, which is exactly what I would expect from this place. And why is the customer service desk not open until 9 AM when the store opens way earlier than that??? Customer service, in general, should get 1 star at this place, if even that. That has been my consistent experience. I am only giving it 2 stars because sometimes the chain has good sales. This store should be replaced by one that appreciates its customers and is in a better building. The only reason this ridiculous store stays in business is due to the population density in the neighborhood and the elderly population who live nearby. I would be ashamed to be the store manager at this place given how it has run in all the years I have gone there. read more

Good selections and they don't usually run out of stuff. I like that they have the hand scanner. It makes shopping so much easier and faster. The only downside to going there is that they don't have many registers open so the lines get pretty long and with covid precautions it's hard to keep 6 feet away since the store is so small. The aisles end up having long lines in them from people trying to check out which makes shopping difficul. read more

I appreciate the fact that the store responds to some of the comments but there haven't been any improvement in the two years I've tried to shop here. Shelves not stocked is a common issue but the biggest problem I have is checking out. Today at noon there were only two checkout clerks, and one told me that the guy in front of me was the last customer she was taking. I went to the self-checkout and there was a line of about 12 people. Management at this store needs to take a trip to Trader Joe's or Whole Foods to see how a supermarket can get customers out quickly after they've filled their shopping carts. read more

This stop n shop location seems so gloomy. The layout of the store was confusing, not sure why there isn't standardization with other locations. Today I mistakenly stood in the line of a new cashier, so it was a bit slow. She didn't know the names of fresh produce and had to wait for a manager to help her out. read more

Yay! I'm a fan. Yes, I'm a fan. Here's why: -Because its an alternative to Trader Joe's with decent produce in the Coolidge Corner area. -The supermarket cashiers are really nice. You know cashiers can be robotic and totally awkward. Its nice to actually talk to someone with a brain. -If talking to people isn't your thing they have self-service checkout terminals that dont jam up every time. -And, lastly, they go above an beyond the call. I inadvertently left my credit card at a register once. I was half way down to Coolidge Corner when I heard a young man yelling: "Sir, Sir!" I turned around and a 15 year old kid was standing there with my card in his hand. That's good stuff. Shop here. read more

Kosher Coke--the Real Coke. The Ultimate Junk Foodie Soda. S&S Brookline has it, for obvious reasons. Only during Passover. Look for Yellow Caps on 2 Liter Bottles. Never saw it in any other supermarket in Boston. This is the only supermarket to stock it, AFAIK. In 2006, I did a fairly exhaustive search on my BlackBerry. Imagine calling supermarkets and asking them if they had Coke with yellow caps. I was a fanatic yelper before I joined yelp, what can I say? There is plenty of info on the internet about it. I love the taste. It's rounder, and it doesn't have a thin, bitter aftertaste that Corn Syrup has. And if you'll excuse this ridiculous investigation, it has a bigger head of foam. IMO. I poured a glass for my friend who was skeptical. He chugged, put the glass down, and said, "You know, all these years, I thought it was the glass bottles. But it's the sugar! That's just like the Coke from my childhood." It definitely tastes different. However, short shelf-life. It was cheaper than 2006 gasoline, like a dollar for a 2 litter bottle, so I bought 30 thinking I'd be set for a year. (Okay, I bought 50 and gave away a bunch to foodie friends.) The cashiers thought I was a total nutjob, they had to help me load my car because they wouldn't sell me the crates. I sort of drank half of them, but I remember the taste changing over the months of sampling. It was pretty lousy by November. If you're the kind of pop drinker who prefers cans over bottles or even glass, this is an eye-opener. If you are the kind of geek foodie who figured out the neatest way to open Pop-Tarts® is in the microwave, you ought to try it. http://tinyurl.com/5wo8lp YouTube "pop tarts microwave," I'm sure it will show something. read more

This place is like a Ralph's/Kroger/Vons/Albertsons... You get a value card and the deals. I int have one but she beeped it for me. I just got Greek yogurt and they had a large selection. I gave a negative one str bc of the service - they weren't really friendly. I tried to get a card and she kinda ignored me. Another negative are some of the prices. I'm really great at finding better prices and saving, thir Greek yogurt was kinda overpriced on some brands that are normally cheaper. -_- Parking: tons but I walked Overall: good or more choices than TJ read more

Half a year ago I probably would've given this Stop & Shop 3 stars. Now it's a 4-star grocery. Why? Well, first of all, it got a major face lift, so it's bright, shiny and clean. Second, they recently installed a self-scan checkout system, which makes grocery shopping way more fun and efficient. Here's how it works: Scan your S&S card at the self-scan kiosk by the door. Pick up your point-and-click scanner, a few plastic/paper bags (if you didn't remember to bring your own), and you're ready to get going! Just scan and bag your groceries as you go. Every item is tracked on your S&S card, so when you're done shopping, just scan the card again at the self-checkout register and insert payment. It's brilliant once you figure it out, as you can avoid standing in crazy lines waiting for the customer ahead of you who has 20 coupons and wants to know if they can just go back and grab one more thing... Hats off to you Brookline Stop & Shop for embracing technology. While I still love Trader Joe's more, you're definitely my second favorite grocery now! Other neat amenities: --Purell wipes at the door so you can clean your grubby hands before feeling up the produce --$1 Redbox movie rentals --Coinstar machine I just wish they had bathrooms and a larger parking lot! read more

The worst shopping market I've ever been to. The meat section is always disorganized and dripping blood, they are always out of stocked items, the fruit is never fresh, and overall, I greatly dislike shopping here. I have no choice, as it's the only place close to my house. If you are an out of towner, run. Run far away. read more

Stop & Shop - Not an uncommon sight. Out of stock food and not fresh. - Grocery Near Me - Brookline, Massachusetts

This is a pretty horrific store, to be blunt. Not only have I had to deal with rude employees and several items that ring up incorrectly (and I have not done much shopping here), I made the mistake of considering buying chicken from this store. I picked up a package of it, for which the sell-by date was in five days, and it smelled absolutely vile. Packaged chicken that is not yet expired should not reek; ithis makes me extremely suspicious of their ability to keep any perishable food properly stored. I don't have any other large grocery stores near me, but I refuse to go back to this store after three out of three shopping trips I'd made to here were so distinctly unpleasant. read more

This is maybe the most terrible full grocery store I have been to since I was a child. The vegetable offerings are the first sign that something is afoot. An enigmatic proportion of vegetables at this grocery store are sold in Stop N Shop branded plastic bags, which offer you no way to test them or to choose which ones you want or don't want. The selection itself is also very sparse -- I've very rarely if ever even been able to find Romaine Lettuce here. Not sure what that is about. And half of their offerings are only organic, which is problematic as well. No hanger steaks in the meat section, and a really paltry selection of seafood. No sourdough bread (what is this??!!). Meat and cheese prices are all high relative to a shopping experience that is completely subpar. As the kind of person who revels in the act of grocery shopping, who loves to pick out the right produce and dream and salivate over meat and vegetable options, this is not the grocery store for me. The grocery store atmosphere feels like it's straight out of the 90s. It's not well lit, the things are expensive, and there aren't many of them that aren't processed. I think the percentage of the store that is dedicated to vegetables is probably hovering around 5% -- which is ridiculous. It's also just a testament to poor urban design. Whoever decided to put the parking lot in front of the grocery store was certainly misguided. Come back to the future, Stop N Shop. Until then, I'll go further afield -- however far afield I must! -- for my inexpensive, fresh produce. read more

I hate almost everything about this store, except that it's near my apartment and is open until 11. The customer service is terrible. The cashiers are either simply rude or are rude by carrying on conversations with the baggers, sometimes awkward conversations to listen to. The prices are decent and I can usually find what I need. They sold me expired muffins the other day. When I looked today they still had expired muffins on the shelf. And they had other muffins that were moldy. I keep meaning to talk to the manager but I never see anyone who looks professional enough to be the manager. read more

This S&S gets a big ol' "meh" from me. It's true that since the renovations in October, the store is now cleaner looking, better-organized, and generally more pleasing to the eye. However, I only really go to this store because it's a 10 minute walk from my apartment. The produce selection has always been a plus for me, though I'll be damned if I can find edamame. The cheese selection seems to have improved since the renovations, as well as the prepared-foods section. Sadly, the sushi bar always seems to be bare by the time I get there :( As another Yelper said, S&S is good for the basics. The prices aren't the greatest, but this IS Brookline, and it's cheaper than the Shaws super-Mecca @ the Pru. It's also a good place for strangers to approach me and start random conversations while I'm standing in the pasta aisle, trying to decide if my budget allows for Barilla, or if it'll be a store-brand kinda day. So by sheer default and laziness I keep coming here. It's not so bad, though, for a store that garners so much apathy from me. read more

I live close by, and i can say have been very happy with the store for the past 3 years. They also have dramatically improved recently, lowering their rates across the store and offering promotions that are worthwhile regularly (free tropicana oj, eggs, icecream...) Their fruits and vegetables section is the best around: fresh, tasty, inexpensive. Much better than trader joe's. I also want to point out their bakery. I have a high standard for my bread and theirs is definitely the most tasty around for a very good price. My biggest complaint would be the price and selection of cheeses, and an almost inexistent kosher meat section. read more

This stop&shop is the closest market to where I live, so I end up here not infrequently. Each time I go in, it's like flipping a coin: will I come out feeling weary and defeated, or angry and unsatisfied? They're both just so common. I really don't get how a grocery in a relatively yuppie neighborhood can be so incredibly crummy, but they pull it off with a jaunty "see if we care" attitude, to boot. My complaints: - The produce is incredibly hit or miss. I frequently get onions home to realize that half the onions in the bag are starting to go bad on the inside, or that there were fruit flies with the bananas. The winter is understandably the worst time (one time there was a mountain of previously frozen celery, thawed and limp and ready to mold) And the produce in the lighted cases is sprayed and watered to within an inch of its life, so you always have to bring home the parsley or carrots and open them up and dry them off so they won't rot. I should say that recently, the clementines have been excellent, though, and there are sometimes some good apples. - They're constantly running out of basic staples. (Or, things I would ahve thought were basic staples- maybe not) On many many occasions I've gone to get something kind of regular, like flour, or dried lentils, or half and half, only to find that they don't have any. - Any time anything is on sale, it's always gone immediately. Maybe this is because there are so many retirement homes in the vicinity, with people who go to the store for recreational walks and an eye for bargains, I dunno. But if you actually need something for a recipe, your best bet is to hope that it's *not* on sale. (This does actually seem to be getting slightly better recently, though I'm not sure if it's because I'm shopping at different times than I used to, or they're just a little better at managing things nowadays) - Miserable selection. I realize it's a small location and they're not going to have all the things that they have in a "super" stop & shop. But really, it's pretty pathetic the kinds of things they don't carry. Every time I go into a store back in NY, I feel this incredible envy of the kinds of things that you can get in the store. Chipotles in adobo? enchilada sauce? Vanilla sugar? potato starch? big bags of rice? The selection definitely keens towards the kinds of things you'd need to cook for teenagers or senior citizens, making it feel like a throw-back. One bright spot is that since the renovation, at least they carry tortillas, which they did not previously have. (ooooh, exotic) - Although there are all these spiffy new self-checkout lanes, half the time only one or two of them are actually open. WTF??? Are the robots on break? Why would you turn off self-checkout lanes when there are lines waiting for the others? I've never seen in this in any other stop & shop (though then again, my other stop & shop experiences have all been at "Super" Stop & Shops) It drives me nuts, because I usually go at off-peak times when there's just two self-checkout lanes open (express and regular), and there's usually some holdup with something not scanning, or someone trying to pay in some non-self-checkoutable way, or something. It can really take FOREVER. If I have a few extra minutes, I seriously stay on the green line a few more stops and go to Shaws. It's not actually that much better, but someone the whole experience is just a lot less irritating. read more

Surprisingly this Stop&Shop had fish heads for sale. My boyfriend has been looking for them so he can make fish head curry, a Singaporean dish he picked up when he lived overseas. While it is not a huge grocery store, we were able to find everything we needed, including coconut milk and ginger. We also agreed the baguette we purchased was delicious! It was a perfect crunchy outside with a soft doughy inside. read more

Stop & Shop - Grocery Near Me - Brookline, Massachusetts

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Stop & Shop in Brookline, MA--on Harvard Street about midway between Coolidge Corner and Brookline Village--is an OK place for groceries, our usual destination about half the time for more than 30 years. They operate a full-service market, meaning you will rarely find they lack something of the type you're looking for, We also shop at Russo's in Watertown for produce, Butcherie on the other side of Coolidge Corner for kosher products and Trader Joe's on Beacon Street for some items. As of April 11, 2019, our local Stop & Shop is in extremis. Its unionized workers are on strike. The market looked dead. There were about a dozen demonstrators and no shoppers in sight, A handful of cars were in one corner of the parking lot, and lights inside the store looked to have been turned off. People are scurrying for alternatives. Trader Joe's, about three blocks away, was mobbed. read more

I have always had good stuff from them. Fresh produce, good meat, large selection. I had an especially good experience yesterday with them, which is making me initiate them into yelp: I called literally a dozen grocery stores in the Brookline and Cambridge (including Trader Joes, Whole Foods, Shaws, Yohinoya, Harvest Coop...) and everyone was out of Jicama, for which I was apparently quite desparate. I finally called this Stop and Shop and the produce man told me they had one left and that he would put it aside for me! It turns out it didn't matter, because by the time I got there there was a whole basket of Jicama! Stop and shop saved my Jicama party! read more

Lately I feel like this Stop and Shop is out to get me. My basic food shopping routine is go to Trader Joe's for most of my grocery needs then hop on down to S&S for the things TJ's doesn't stock (ahem Lucky Charms). I was cooking dinner for some friends a few days ago and I needed a few key ingredients that I knew from experience would not be at TJs. I bundled up and braved the cold to make the trip to Stop and Shop. Lo and behold when I got there, I realized they were out of ALL the ingredients I had gone there for. I'm not talking specialty food here people. They were out of cocoa powder (hersheys and generic), cayenne pepper, and buttermilk. Sorry stop and shop, strike three, you're out. I'll stick to Trader Joes for my staples. read more