Customer service is rude, lazy, unprofessional and does not even resemble the company it once was. Ordered online and perishables arrived 5 days late for an event and the CS Managers could not have been more clueless in the way they treated a long standing customer. Never again will our family spend a penny with them. We have shopped Stonewall for decades online but now it has become just another Corp conglomerate. If you are expecting your stuff in a timely fresh manner, better shop elsewhere! read more

This was really sub par. They have the potential to be amazing but the food was just really unimpressive. We had a blt, a burger, the chicken sandwich and a tuna salad. They were all pretty standard and everything but the blt was very dry. Really dry. We have been to the cooking classes and love the store but I would have been happier just eating the free samples. The food is also very overpriced. Those four sandwiches plus 3 waters and a soda was $50...for lunch. We love food and trying new things so we aren't picky. Unfortunately this just didn't make the cut. read more

I was so excited when we stumbled upon this place. I've long been a fan of their tasty jellies and jams. We stopped there and sampled plenty. Yum. They have a little cafe, so we each had a half sandwich and clam chowder - roast beef for me and ham & cheese for my husband. Definitely worth a visit ;) read more

Lobster BLT....now that's the dog bollocks! We found this place more by luck than research and really enjoyed our lunch. The lobster BLT wasn't cheap but it delivered lots of freshness and taste and hit the spot. The cafe location next to the shop and factory tour is good and the cleanliness standards including the toilets was high. Good coffee and a good atmosphere and many Stonewall products tempting you just a few steps away. read more

Very friendly staff. They handle a wide variety of food items and accessories. Their store features samples of jams, spreads, dips, etc. They also have a restaurant which features foodie type items for lunch and snack. They are a bit pricey. In their main office area, they also have cooking classes. Excellent facility and appears to be a fun place to work. read more

I think this is where foodies go to heaven. You can taste almost every item that the catalog sells. The place is bright and shiny and I dare you to leave without buying something you didn't know existed. It's fun. I do think the lunch place is limited and overpriced. But I love going through the store. Easy on/off 95 for a bathroom break. read more

One can find Stonewall Kitchen foods pretty easily in any supermarket or specialty food store, but it's a great experience to visit their flagship location in Maine. During my most recent trip to Maine I got the chance. The location of the store is prime; situated among a number of summer destination towns in Maine - this place can get pretty crowded during peak season. The store is large, well stocked, and has pretty much every kind of product Stonewall Kitchen makes. A huge bonus of visiting is the array of free samples they have. Be sure to visit with an empty stomach, because virtually everywhere in the store you'll find samples of their jams, spreads, sauces, and marinades. There is also a small cafe in the store where you can get quick-service items, and they also have a nice outdoors area to relax and take in the atmosphere. Even if you're not looking for anything specific it's a great experience to just visit the store, and you probably will end up getting a thing or two - definitely worth the visit. read more

Ordered a pancake mix with syrup on December 8th, I received text on Monday that it was delivering December 20th. On the 20th I received text that it was out for delivery. Still not there, I called customer service today and was told that because it was going to Hawaii it would be out for delivery December 31st, 23 days. This is not what the website said. I will have a very disappointed grandson that I promised him for Christmas. read more

I walked in and was really excited to buy a Sea Salt and Dark Chocolate Caramel Sauce, but the cheap bag handle broke and my jar completely smashed to bits before I could eat any of it.... They should invest in some better bags or wrap the jars more carefully. Really disappointed. read more

Stonewall Kitchen York Company Store - My broken glass jar and bag... - Kitchen & Bath Near Me - York, Maine

I had been a huge fan of Stonewall Kitchen Maple Bacon Onion Jam for several years. I bought it whenever I saw it until we got Amazon Prime, then we purchased it regularly. I had a jar in my fridge for a long time, and I was concerned about how safe it was after so much time had passed, so I phoned the company to find out if the jam was still safe to eat. The girl (I say girl because she sounded very young to me) who answered the phone had a curious tone in her voice like she was a teenager who had the day off school that day and was "helping out" around the office for the day. I told her my situation, and she responded sarcastically, "I don't know the answer to your problem but I will make sure someone gets back to you tomorrow morning." I wanted to believe this was just her usual tone of voice, but it felt weird to me. No one ever phoned me back. I threw the jar away, and I have never purchased anything from this company since then. I wish I could give zero stars to this company who obviously has no sense of what customer service means. Never again. read more

Great little cafe and adorable store where you can buy their products and other carefully chosen items.

Tried the Jam. TERRIBLE! Very manufactured tasting like from the big factories. Not homemade at all. Wouldn't take it for free.our review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Customer service of this merchant is a nightmare. If incompetent or obstinate to the customers disadvantage makes one question their philosophy. Or is it just a greed motivated operation. Simple and resonable requests are stalled as if they were applying death by exhaustion. read more

Beautiful, fun, yummi. First time here and definitely coming back. Had a burger it was good, the best par was the bacon. The chowder was great as well. read more

Stonewall Kitchen York Company Store - Cafe teller: they will take your order and bring it to your table. - Kitchen & Bath Near Me - York, Maine

I was thrilled when my Stonewall Kitchen Raspberry Peach Champagne Jam (yuuuuuuuuuuuuuuum) favors were okayed by the matron of honor just a week ago and even happier when I discovered Stonewall offered them at a discount and had them on my doorstep in just three business days (ordered very late on a Saturday night). Thanks Stonewall! read more

Stonewall Kitchen York Company Store - Kitchen & Bath Near Me - York, Maine

Great sandwiches! I had the lobster BLT Filled with lobster, with hand made potato chips very filling There were too many mouth watering choices so I'll return soon This is a beautiful place inside and out ! read more

Stonewall Kitchen York Company Store - Kitchen & Bath Near Me - York, Maine

Just had another exceptional lunch at Stonewall Kitchen. This place is consistent in the food served from the cafe. We always get their burger, the BEST. With a side of their fries, YUM. I tried the, Caprese Sandwich, w/Fresh mozzarella, basil, tomato, balsamic reduction and housemade basil mayonnaise. Usually Served on a ciabatta roll but I opted for home made white bread. I just oohed and aahhed with every bite, a bit orgasmic sounding for anyone around me, but I didnt' care it was bliss. The basil infused mayo seeped just slightly into the delicious fresh bread making each mouthful a burst of flavors. I'll be back for that one with the white bread vs. Ciabatta (too much pulling and chewing on that stuff for me). Yes stop for a lunch or dessert. The carrot cake kept looking my way and trying to belong to me but I sadly parted without a morsel until my next visit. read more

Awesome lunch with my wife and a friend today. The place was packed and the crew didn't flinch. I had a very delicious (and large) lobster Mac n cheese which comes with a nice side salad. Mac was creamy & loaded w lobster. Well worth the $20 since I brought 1/2 home for another meal. 2 people could have shared it. My wife had grilled cheese & tomato and a cup of homemade split pea soup. Our friend had the haddock sandwich. Both of them loved theirs. Seating can be a bit dicey when it's busy but we didn't wait more than 5 min and a table opened. Of course we shopped for goodies in the store after. My faves: blue cheese mustard and creamy horseradish sauce. Yum. Great place for Maine made Christmas gifts and stocking stuffers. read more

Stonewall Kitchen York Company Store - Gigantic & delicious Lobster Mac n Cheese. - Kitchen & Bath Near Me - York, Maine

Everyone has been to a stonewall kitchen outlet but until you visit the headquarters you won't ever know how awesome this place really is.

As much as I have always liked their products from the original male couple whom started the company. I have to say I recently was sent one of their Brunch gift baskets just before Christmas. It came it damaged, so I called and left a message on the York, Maine customer service. The message said they will return calls within 24 hours. It is now the 8th of January and there has been no attempt of a return call for a claim. Their customer service is unacceptable! read more

Cute enough place with a nice cafe, but the clerks need to be trained on what it means to social distance. Shoving their way in front of shoppers in order to restock, replace, or fix a display multiple times within a short period was enough to have us leave the store quickly. read more

Came here for the first time for a cooking class demo. This was Passport to India. It consisted of a drink to start, appetizer, main course and a dessert. The place was pretty big and had about 8 big tables that seated 6 people each. There was also some tv screens so you could see no matter where you sat. We were second row so we had a great view of all the action. First we were served then the chef explained/showed us how to make it. It was pretty interesting I felt like I was at a dinner party getting some great food and a show. I usually don't like cooking but going to this class showed me it can be easy if you have practice, follow a recipe and just have some fun with it. Our chef was Krisztina Perron she was fantastic and very relatable and nice. I'd definitely go back and try one of the other classes , maybe one with beer! read more

Each time I go to Maine I stop at Stonewall to pick up some savory items! I stopped by Monday, October 12th, 2020 at 4:50 pm (just before closing time). I took my items to the counter, which had no other customers. A young lady was emptying boxes in to a closet behind the counter. She saw me but didn't acknowledge me. One of the other cashiers that was on the other side of the counter said: "Hey Olivia, there's a customer waiting..." to which the young lady (Olivia) behind the counter replied: "they can wait a minute it's not like their gonna die or anything." No, Olivia, I wasn't going to "die or anything" but your customer service skills have much to be desired! Love SK, just not caring for Olivia's crass comments about customers. read more

This review is purely for the sugar cookie mix. We do not live in Maine, but bought the mix at a local store in NY. The sugar cookie mix sells for $8, in which you add the butter and egg. My homemade sugar cookies tasted better than these did. I do a lot of baking, so I am very familiar with baking cookies, cakes, etc. I thought for sure these were going to impress me, but they didn't. For $8 which consists of a bag of mix (flour sugar, etc.), it is highly overpriced and not worth the money. Maybe the jams and sauces are better, but I will not be finding out. I can make my own just fine. read more

Good place when they have sales. The regular prices are high and sugar is the #1 ingredient in many of their products.

When I lived in Vermont and Boston, I came up here for a day trip and every time I stopped at Stonewall Kitchen. The complex itself is very big and as other Yelpers have mentioned they have a cafe, cooking classes and plenty of room to shop. I always looked forward to seeing the jams as my grandpa loved me buying the Maine blueberry Champagne jam, it is his favorite, plus they always had some sort of deal on jams. Everyone I dealt with was very nice, and it was also great to see they had samples for customers to try the product before buying. I would recommend stopping by for anyone in the area. I know I will the next time! read more

Fun place to visit and shop - though the prices are the same as you'd find at any store that carries Stonewall Kitchen. People were flocking to the samples right around lunch time - kind of funny. We ate lunch on the little patio there. My wife had the lobster BLT - yummm. I had the pilgrim sandwich and we shared some pretty awesome sweet potato fries. They have really good coffee too - we had to grab another cup as we were hitting the road. read more

I love going to the store, there are so many wonderful items to discover. The downside and reason for the 3 stars is the cafe. I have always avoided the cafe because I was not impressed the last time I ate there, I had their lobster salad sandwich, lobster rolls are a lot better in other eateries. I was invited to lunch there the other day, and I didn't want to make a fuss, so I thought I'd make do with a salad. I ordered the Solstice salad. I asked that they exclude the blue cheese, and asked for an alternate roll because the one that is served with the salad has cheese on it. Not really asking for much. The person barked that she has to charge me extra for a regular roll, fine. My salad arrived without the roll, I had to stand at the counter and wait to get what I had asked and paid extra for. Didn't finish the roll because it had a distinct aroma of bacon grease. The salad was a disaster. It was a cup of candied pecans with another cup of sweetened dried cranberries, with a sprinkling of greens. Oh there were figs in there too. The cook used as much care in preparing my salad as they did with their last job at McDonalds. Food at the cafe is not cheap, so one would expect a level of pride. I guess I'll just stick to shopping and eating elsewhere. read more

Unfortunately our visit here was only for a brief look around before returning home from our getaway weekend. Just stepping foot into the large showroom was a foodie's paradise. With gadgets and trinkets to help the amateur cook's work around the kitchen a little bit easier. Although greatly overpriced it was good to see what was available out there. I was impressed with the number of samples that were available of different types of sauces and jams. My children impressed with the stickers the attendants had in their pockets to quiet the kids desires to touch everything. The stonewall kitchen was noticeably busier than every other place that we visited in York, ME. Admittedly I had a good time just browsing before my children grew restless and wanted once again to touch everything, that was the cue to tell me my time was up... on to our next adventures. read more

I live in California. I eat with my hands. and I'm a big fan of Stonewall Kitchen. Right now I'm eating a (Peach Pomegranate Jam) atop a stonemilled wheat cracker [w/ whipped butter or melted Mozzarella]. read more

Ordered a bacon caprese panini. The whole thing was bacon grease. It's obvious they don't drain it. The bacon had huge slabs of pure fat--two pieces had areas of fat an inch wide and in excess of two inches long. I did not enjoy this at all. Beware. read more

First off a nice employee told me I wasn't allowed to use this restroom even though I was a patron of their cafe, I was told I had to go wait in line at the company store. I was hostile towards this nice man that was just doing his job! I peed in the woods and came back and I'm glad I did! Ordered my food and noticed there wasn't any almond milk at the coffee station and he overheard me and kindly brought me some almond milk, what a nice man! He didn't have to do that, especially since I was so bitchy! This reminded me to be more kind and more like this man wearing his very festive jack-o'-lantern black and orange mask, he was tall and the man restocking drinks when I went. Thank you for your kindness oh and the food was amazing! read more

Have been here twice, lunch was delicious the BLT with avocado is great as is the lobster BLT. Today we tried breakfast, the waffle was light and fluffy with tasty fresh fruit and the quiche of the day was delicious. Did a little shopping in the store, Bellini jelly and Maine Woods hand soap. A little more than what you would pay elsewhere but worth the price. Love this place and will be back. read more

This is for the cafe. It's noisy, counter service is not great, and the food is mediocre and pricey. Avoid the gf bread - it is AWFUL. Otherwise, we really enjoy the products :) read more

The products here are all delicious and I love trying out all the samples. I would drive here just to pick up some more of their ketchup. DO try their meatloaf recipe which includes said ketchup and their farm relish. I served it up at a dinner party and there was not a speck of meatloaf left! Otherwise, the jams are yummy as well as the marinade sauces. I had the mango curry one and the chicken was divine! I haven't had a chance to venture to the cafe yet and try anything, but it always smells soooo good! I think I got my fiance hooked on this place too. He was trying samples left and right too, and added his own favorites to my shopping basket. My only complaint is about the ignorant customers who don't use the tongs to pick up the sample pretzels or crackers. Ewwww. read more

Did a little pit stop with my food bloggin' cancer curin' wifey. Honey wants to stop in the joint like this, I'd be stupid to say no. My take: skip the overpriced goodies and go straight to the restaurant. Food is good and service is fast. BTW, mac n' cheese is a freaking sin in a bowl and so are fries :0) read more

Coming to this area from culinary nirvana (San Francisco Bay Area), we've kept our eyes and noses open for culinary delights that we could not get in our old home town. Stonewall fits the bill. We've purchased (and tasted) numerous Stonewall products. They came in handy for this past Christmas. I particularly like their Holiday Jam and their Wild Blueberry Jam. Additionally, their marmalade are unusual (and quite good). I died and went to heaven with their chocolate peanut butter sauce. The feature of Stonewall that take the proverbial cake is their cafe at the Stonewall mother ship in York. I've eaten there twice and enjoyed it immensely. My partner is a connoisseur of grilled cheese sandwiches and he declared that their grilled three cheese sandwich with artichoke pesto is the best in the Universe. I enjoyed their unique take on chicken pot pie. Their coffee is goo, too, as are their desserts. This place reminded use of some of the small cafes we enjoyed in the Napa and Sonoma Valleys. We look forward to sharing this place with our friends and family from the West Coast. read more

This review is for web orders. I've consistently had poor service, now for three consecutive years, this year being their worst. Specifically, I was not told an order was out of inventory when I ordered online and then had to research on my own to find out half of my order was not delivered as a gift. There is more to the story, but they have work to do before they provide the same service as other well known Maine companies. The York location is great and certainly give that high marks. I'll never use their online service again, but will certainly stop by the York location. read more

Farmhouse waffle and pancake mix absolute disappointment it came with high regards and reviews but upon making they were visibly dry after adding more than the recommended liquid and crumble into sawdust if you try to maneuver the waffle tastes floury and bland the recipe didn't call for vanilla extract so I just thought to put it in and even with the added flavor all you could taste was a bland breakfast cake not worth anymore than a single star read more

I'm still a fan of Stonewall Kitchen, but not of the Cafe's mac & cheese. The word "bland" was invented for dish. It was so not good that I'd hesitate to try anything there that I haven't already had and know is good. Some people may like their mac & cheese this boring, but not me! read more