Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

We had to have a Chimney rebuild done and chose Miller Masonry. Ken and Zach did a fantastic job…read moreand I feel like we have the best chimney in the area now. The guys were very professional and polite and did excellent work. They used scaffolding to access our roof (2 story) and were very safe and secure in their work. Hard working guys and I am very impressed in their craftsmenship. I would highly recommend Miller Masonry to anyone that asks.

Andy Smith and Chris Banker cleaned our chimney ahead of the 2024-2025 heating season. Chris has…read morecared for our chimney needs for decades and we were delighted to meet Andy. Andy showed the same care, professionalism and friendliness that Chris has always extended to us. They inspected and cleaned the chimney and clean out, leaving the area immaculate and addressed our safety questions about our older model coal stove. We wish Smith Expert Chimney Services all the best, and are thankful we can rely on your company for the future! Jennifer & John L - Geneseo

Mike just cleaned my wood burning fireplace. He removed the buildup of creosote in the chimney…read more Mike is very knowledgeable and discussed what he was doing and why. He is very professional, and I would definitely recommend him.

Had our chimney cleaned and inspected last week and couldn't be happier with the service. Mike from…read moreClean Sweeps is very professional and really knows his stuff! He explained everything he was doing and was very conscientious of keeping my family room clean. He tarped everything and even made sure my doggos stayed safe from coming in contact with any creosote and ash. When I called to schedule an appointment Mike got back to me the same day and put me on his calendar sooner than I expected. His prices will surprise you, coming in a LOT lower than his competitors. I highly recommend Clean Sweeps and am looking forward to using my fireplace this season with the peace of mind that the chimney is safe! Thanks Mike!

We bought a fireplace through a company that was sold to David Smart. We called in October because…read morethe pilot wouldn't stay lit and they couldn't schedule us for 3 weeks. So mid Nov comes, David arrives and cleans the FP, charges us several hundred dollars and 5 minutes after he leaves it goes off again. I called immediately and left a message. A woman said they needed to order a part. We've called half a dozen times since then and get no response. It's been weeks and no one has even given us a single update. We either get the answering machine or a woman tells us she'll let David know we called. I'm so very frustrated over this. We've had this gas fireplace for many years and have never had a service issue with the former owner. I really miss having it on!

I've had 4 fireplaces/stoves installed in the past 15 years: one gas fireplace, 2 pellet stoves,…read moreand one pellet stove insert. The last one was the pellet stove insert and the work was done by David Smart. Hands down the most professional, well-thought-out, and careful install I've ever had done. Even better, after using the insert a half dozen times: no issues! no callbacks! I'm hoping that David will be available to do annual maintenance because based on my experience with much less reliable installers, I know I can rely on his expertise and attention to detail. Thank you, David!

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

If I could give this business 0 stars, I would. I have had a faulty gas fire place that I have…read morebeen waiting to be repaired for months. Each time they come and replace a new part. They have replaced the wall switch, pilot and thermo pile. Along with numerous cancelations. Now they are saying it is the regulator. I had an appointment scheduled today between 7:30 and 8 am and they called and canceled at 20 min to 8 because their tech is sick. I literally live a mile down the road from them and they can't have another tech come? There is only one tech? Thoroughly disgusted with them. If I could use someone else I would. The pilot remains lit so it must be a faulty part they replaced and I'm stuck. Will never use this business again.

I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.

Four Winds Chimney came out to inspect the two fireplaces in the house. We had not had them…read moreinspected since we purchased the house a few years ago. The technician, Mike, was outstanding as he recommended that I sit down with him to watch the inspection of the fireplace and explained in detail the images as they crossed the screen. Mike also inspected the chimney on the roof and the vent for the oil-based furnace in the basement. Mike provided me a complete report with pictures, and he went over his recommendations. I am having them come out to perform some repairs that were needed.

When cleaning our gas fired fireplace I noted what looked like water had been dripping into the…read morefireplace. Four Winds Chimney came out to examine the fireplace and the chimney and found cracked flue tiles. The technician, Jon, provided us with a complete report including pictures of his findings. We had Four Winds Chimney do the repairs. The work was superb and everyone involved was professional and courteous. I highly recommend Four Winds Chimney.

Forrest and his team did an amazing job on our chimney. Highly recommend they were on time, polite…read moreand cleaned everything at the end of each day.