I have ordered pizza for myself and my kids, I was left to figure out what else To eat because they forgot to make one of the pizza and took over an hour to deliver when I was quoted 50minutes at most. I called to see what they can do but instead they said I can either get a refund or a pizza which means that i would have to wait an additional 30 minutes minimum to for the missing pizza. Very stupid as this was their mistake, not mine or the dasher but theirs. Very disappointed on their response. Oh yeah but kids pizza arrived very cold read more

i called all morning and got nothing but spam messages offering me money or asking me to change phone plans. then i called again at noon and got a "hello....click....." to voicemail. disaster of a place no service no food etc read more

I had to come and update my review. I decided to give this place a second try and was served by Raymond, who gave me and my son a totally opposite experience than the first one we had, really making it up for us. He's the kindest guy ever. He was so nice in so many ways, he deff removed all the bad impression I had at our first visit. read more

Don't expect anything fancy here. Simple pizza diner where you order at the counter and play arcade games/pool and watch TV while you wait. There were 3 other tables being served at the same time and our pizza took very long to arrive. Pizza was not bad. Ok for a stop along the way to the coast. read more

This is my 2nd time here and I must say,so far it's the best pizza in the area (need to try other locations to compare). There arent that many to begin with, but the area and atmosphere is very calm and nice. Slices are of decent size and a good amount of toppings. Never experienced eating inside, only take out and it's been tasty both times. read more

I completed my order for a XL pizza online through Menufy at 6:45 PM. I followed up with a call at 7:00 asking if they had received my order, and they said that they had and it should be ready in a few minutes. So, I headed to the spot and the girl who had answered the phone said there had been a mistake, and that my order was just now going in the oven. I was confused as to how that had happened, but whatever, I shrugged and headed home. I waited at the house for 25 minutes or so and then I called as I was heading out the door to see if it was close to ready. I waited on hold for most of the drive back to Stonefire, but when I finally got someone back on the phone, I was told my order had been made a size too small so it would be another ten minutes or so. I waited for ten minutes in the car and then headed in. After several minutes of waiting in the store, I was told by someone (a manager?) my "your pizza hasn't gone in the oven, my brother says to give you a refund." Well, by this point it was 8:00 and I had a kid who was already up past her bedtime. I exchanged some terse words with the manager and left, wholly let down and disappointed, and still very hungry. This was the worst pizza experience of my entire 34 years of life. Also very few in the kitchen were wearing their masks properly, if at all, including the manager. Maybe it's lucky I didn't get the pizza. read more

We needed a late night joint after a long drive and ran into Stone Fire Pizza. The pictures in this Yelp review are spot on which inspired my order of a large Stonefire Combo and Hawaiian. It's got good flavor and great crust, a little something for both my boyfriend and I to enjoy. Pizza tasted good cold from the refrigerator the next day, and the day after we ended up going back for more. This time we went with a large Pepperoni pizza, which the reheated leftovers of it hit the spot! I could have lived without the dinner salad (lots of cheese, not a lot of lettuce and a super small portion), and was totally bummed that they didn't have delivery in Clearlake. Other than that, pretty good pizza and the boyfriend raves about it. Can't say much about dining in, but definitely can give them props for our pick up orders. The order taker nailed the spelling of my name and they were willing to take phone orders 15 minutes before they closed. Will Stone Fire Pizza be memorable in comparison to our other favorite pizza places? Probably not. However, is it memorable to Clearlake? Yes. Would I recommend? Definitely yes. read more

We took the family here tonight looking for a decent pizza place. Upon entering the restaurant we noticed a strange smell. It was hard to place not sure if it was from the food from sewer or from cigarettes outside but somewhat off-putting. We decided to order a couple pizzas. We got an extra large cheese and sausage and a medium cheese and pepperoni. Overall the restaurant was fairly clean, although the booth next to us had not yet been bussed, and our booth, while appearing clean at first, turned out to need some cleaning. The busboy was very friendly though and washed it up very quickly for us although he forgot to dry it. The food arrived fairly quickly, and the staff was extremely friendly. I was a little surprised they did not offer free refills on all sizes of fountain drinks, but they did offer a refill on the large. When the pizza arrived, it was placed on the table with no means of serving it other than to use your hands. Normally this might be OK, but they used pizza risers and generally when a restaurant uses pizza risers you expect them to have a pizza server as well. The pizza itself was somewhat less than average. It was extremely cheesy which normally is fine, but there was simply no flavor at all, at least not to the sausage. I decided to try some of the pepperoni as well just in case there was an issue with the sausage pizza alone. That was not the case, the pepperoni pizza it was also rather bland. All six of us agreed that the pizza was fairly flavorless although it did have a nice crust and had a lot of cheese. The sauce was not very flavorful nor was the meet. Still, overall the place was ok. The people are very friendly. The prices were not outrageous and we did eat most of the pizza. We might even consider coming back again in the future, but hopefully they will do something to the recipe to improve the taste. read more

The previous less than 5 star reviews must be the owners of the other failing pizza places in town. This place is great. It is clean, well lit, and actually feels like a nice place to be not like a thrown out movie set. The pizza is excellent. While not artisan, it is very good; and it has always been CONSISTENT, which I think goes a long way anywhere. Great beers on tap, great games on the TVs, Touchtunes Jukebox, friendly staff, OK prices but the rest makes up for it. This is THE pizza place to go in Clearlake, you should only go somewhere else if this one is closed. read more

I have never been there. But my so called friends took my credit card & bought $60.00 worth of pizza. ( then $30)I think the staff must be really careless . I'm a women & the let a 280 pound guy buy whatever he wanted. This to me sounds like bad management & careless peeps.. It makes u think.. Do they wash their hands.. Or just looking for that next dollar... Not trustworthy! read more

The staff here are very friendly on the phone and in the restaurant. Great customer service. Unfortunately I found the pizza just ok. Their sauce is very different and not a traditional (Americanized) flavor. The pizza could have been baked a bit longer to blister the cheese and crisp the crust a bit more. The baker may need a bit more experience in judging the doneness of the pizza. I hope they work on their sauce a bit more. That alone would give them an extra star. I find it nice to go to a place here in Clearlake where there is good friendly service. They just need to work on the ingredients a bit more. I'll probably try it again in a few weeks or months and see if there are any changes in the taste of the pizza. read more

Friendly, hard-working crew. Tasty, filling pizza. Garlic bread also a plus. Usually a wait for the food but worth it. Sometimes there are screaming kids. read more

I must say a Big Yummy. I was very please with the 3 Pizzas we got. You really can't find a good place and we have tried many. Thanks and keep up the good work food was wonderful. Highly Recommended. Will come Back read more

StoneFire Pizza is excellent place to eat I do recommend this place however I usually get pizza when I'm there but this last time I had a sandwich no is the barbecue chicken sandwich and it was excellent the price is okay I do recommend this place to anybody who likes food read more

The pizza is great! Employees super friendly they make you feel welcome. Its the best pizza in clearlake. Took the spot since pogos left :( the place is always clean. read more

Stone Fire Pizza - Hawaiian XL Pizza Canadian bacon & pineapple - Pizza Near Me - Clearlake, California

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I have ate here twice now both times were fine. The first time nothing notable with the staff and the pizzas were good we got a vegetarian and a meat lovers ( not sure of the exact name). Everyone loved the vegetarian. So when looking for a place to eat last night we decided to come here. We again ordered the vegetarian, being a busy Friday night we noticed the staff struggling some. First if we went in to order and while waiting in line we watched the customer before get treated pretty horribly I believe because he had an accent the woman attempting to help him was very short with him at one point even stating she couldn't understand him and then passed him off on someone else just super rude and poor customer service. Lucky for the gentleman the girl she passed him off on was bilingual and gave much better service, when we picked up our food a gentleman was working the register and as the line got to us we were told to wait while he took care of the phone calls. No biggie but definitely gave of an understaffed impression. While waiting in line you have a pretty clear view of what goes on in the back and one lady was shouting orders even instructed on girl to leave the chicken to be done later. I'm glad I don't eat chicken cuz it was left sitting on the counter at least for the time we were there. When he was ready to help us I had my receipt which he never asked for instead he asked my name and if I ordered online Um no I have a receipt from your store lol. I did appreciate that he showed me the pizza to confirm it was what I had ordered and offered cheese, peppers and plates which was super convenient cuz we were staying in a hotel we didn't get napkins not sure if that was my fault or there's. And we did enjoy our food again not the best but I would eat here again it was worth the visit and wait at least for us. read more

Best pizza since leaving Chicago over 50+ years ago. Just the right dough, red sauce and toppings. And their sausage is the best since leaving an Italian neighborhood. Their small Italian Salad is enough to feed four people or save for three meals. Just the right combo of ingredients and I can order on line and pay via PayPal. Perfect for my lifestyle, budget and portions. read more

You've completely changed and f'd up your website, and in calling you you didn't answer even though i called 5 times. Pretty shit if you're trying to get dinner. Or place an order. Covid is no excuse to not pick up the phone. read more

I cant give it a zero.... One of the worst experiences in a pizza parlor simply trying to pick up an order. 35 to 40 minutes I was told. I paid in advance. My daughter went to pick it up and was told there wasn't an order. Then she was told if there had been an order, it was a pizza that takes 1.5 hours. I drive over and asked what the problem was and i was told there was no order from me, yet they ran a credit charge for $43.01 that had already hit my bank after checking online. I was then told we called the wrong number, the other store. Another employee walking around shot out the same thing, saying it's their mistake. I went outside and dialed the number I originally called and guess who answers...... that's right, the young lady who said I made a mistake and called another store. Magically and mystically she looks in the computer and indeed finds my order, which at this point, had been called in 1.5 hours earlier. She then says what was the problem, did I get the wrong pizza....... YOU NEVER MADE IT CAUSE YOU SAID I NEVER ORDERED IT just 5 minutes earlier. So they asked if I still wanted the pizza and I demanded my money back. I was refunded cash for the credit purchase I made, never even said they were sorry for the mix up, nothing. Both of the ladies who seemed to be in charge were running around the ENTIRE TIME without masks working in a restaurant. I've NEVER written reviews cause I worked with the public for 40+, providing customer service and I understand but this was the worst I've ever received, EVER read more

Disappointed. Craving pizza for 2 days and did NOT like this pizza. My husband eats a "normal" pizza and didn't like his at all but couldn't figure out why. I eat gluten free and do have to say their gluten free crust was good. Their sauce on the other hand was WAY too tart and ruined the pizzas for both of us. Still craving GOOD pizza. read more

Firestone pizza has some excellent pizza you get a good portion and smells so good we got video games they got nice place to sit and relax and unwind the people are friendly and nice the best part of all is yummy Pizza read more

This is the best pizza place in Clearlake. Topping were fresh and cooked to perfection. The staff was great and the restaurant was clean. Definitely tell everyone I know about this place. read more

Worst pizza I've ever had. No taste, looked like it sat all day. Being in an Italian family, I know what pizza should at least resemble. Our son came out from Detroit for a visit. We took him for pizza. All he did was laugh at this place. Very expensive, too. read more

What horrible customer service! I'm from out of town. I usually stop to get pizza from here. Usually I brag how great it is, but this time this gal with long strawberry blonde hair in a pony tail was there date 1/27/2020 @ 3:00 p.m.. I ordered the lunch special by phone, went to go pick it up. Not only, did she not greet me ,but was too busy telling one customers that was before me ,about her microbladed eye brows. Gives me my personal pizzas rushing me out dosen't give my salads, then I go back for them. No apology... oh and then no sodas so I go back to get my sodas she get so annoyed with me about it ...Dispenses the sodas and points at the lids so I can put them on myself, as she sees my hands are full. Immediately goes and attends a local from town. Wow!! Is it racism? Or plan horrible customer service?. Yes I'm Latin and from out of town. Again... totally disappointed .. Please get the young employees back with the excellent customer service and have them train her... Out of towner read more

Favorite pizza in town hands down. Friendly staff and good pizza. The garlic cheese twist are amazing. Usually very busy but worth the wait.

The pizza is fairly priced but I prefer other places. What I do love here is the calzones. They are the only place that makes them in Lake County. They also have a nice size salad bar and a few games for the kids to play. The dining room is a little small but not uncomfortable. Though I am not particularly fond of the pizza they win me with salad and calzones read more

Was looking for a great pizza with great unforgettable decided to try Stone fire pizza while it isn't a bad pizza it wasn't a pizza to write home about. The crust was crispy perfectly cooked with right amount of crunch. But i found the sauce lacking in flavor the cheese too thick and pepperoni only mediocre in taste. Tried the garlic fries. Not good. Soggy under cooked and too much boxed parmigiano garlic was lacking this place wont be my go to place for pizza here in clearlake read more

Great pizza, decent prices, and a friendly staff. Very consistent. There are lots of video games for the kids and they'll always have Giants games on! read more

This is my favorite pizza place in Clearlake. The pepperoni pizza is some of the best I've tried. If I ever visit Clearlake again I'll be stopping here for sure . read more

The pie was decent, wish I could say the same about the staff, half of the restaurant was "closed" which I do not comprehend because it was only 8:30pm. Not sure if I'll ever return at this establishment read more

When I visit Clearlake, I always get a pizza from Stone Fire Pizza! They do something that most other pizza places don't... They give you 5 (five) items on the make it yourself pizza (unlike the 1 or 2 items most other pizza parlors give)! For $13, I'm able to order an excellent medium pizza, on a variety of different crust choices. The pizza is made fresh and comes out in about 15 minutes! Staff will bring your pizza to your table! The pizza always tastes great! They have a large flat screen TV running all day and night...and if you want, they'll give you the controller so you can change the channel to anything you want to see! Additionally, they have a modern juke box, if you'd just like to listen to music. Seating is very casual at tables with benches (similar to picnic tables except the benches aren't attached!). Parking is adequate in front of the store. read more

Super disappointed tonight with our order and the girl who took our order. Called it in an order an hour early and when I went to pick up, they hadn't even cook it yet! 1 HOUR! No apologies and no discount! Done with Stone Fire read more

I have eaten here several times. Pizza is great! My favorite (s) are the chicken pesto, BBQ chicken and ham and pineapple. Usually stop in on my way home from work or a Reno weekend! read more

I was contacted by the manager he was very upset at how I was treated he refunded my money and wants me to try there pizzas again from reading other reviews I am going to give them a second try from what I read bad experience's are not the norm. read more

Friendly staff ,good service . I prefer the white sauce over the red. The crust is perfect, they could be a little more generous with the cheese but over all its very good . The pesto pizza is perfect. read more

The pizza is great!! I ordered a garden salad along with my pizza, but it was lacking a few ingredients. I think a few more vegetables and croutons would of made it better. Customer service was exceptional. Very clean. Will definitely go back for pizza & beer!! read more

Very good pizza! Friendly service. I ordered online and forgot to click on pepperoni, the employees were kind enough to put the pepperoni on free of extra charge. Neddless to say, it was overall a good experience. read more

My cousin has been going to StoneFire in Clearlake for YEARS!! We called at 840 to order 2 Lg Pizzas (Chicken Bacon Ranch & Pepperoni) they denied our order due to them closing in 20mins. Very poor customer service! After the girl got an attitude with us and hung up. read more

Stone Fire Pizza is by far the best pizza place in this area. The restaurant is always clean their service is always prompt and friendly. The pizza is delicious! read more

Ordered a large sausage and mushroom. Had a lot of mushrooms , but only about 10 pieces of sausage. Guess they think if there is a lot of mushrooms, you won't notice the lack of sausage. I won't be going back. I also noticed as I was waiting for my pizza , I saw them weighing and bagging french fries. Never saw fries being weighed before. Are we really working to that tight of a budget? Guess that is why I only got 10 pieces of sausage. Was that also weighed? read more