worst product ever. service is even worse…read more be careful where you shop! The quality of the wood doesn't last Around moisture. Their toilets and always need maintenance. The granite quality is terrible. and Gus is the wannabe plumber that thinks the world revolves around him and around his low grade product. once you leave that store, your on your own. and it turned out Ottawa location closed,after all employees walked out of the job for terrible work conditions

Buyer beware! These guys make you pay for their mistakes. I ordered shower glass and quartz walls…read morefrom the Ottawa store. Such a mistake of mine. I was supposed to be a lucky customer because my order was in stock and I picked it up in 3 weeks with a rented truck. Yes but no. In a few days, the store called me and asked me if I had all the glass. It turned out one was missing. They had forgotten to give it to me, and since they repeated multiple times that a delivery service was not available, I had to rent the truck again. I told myself: "OK mistakes happen, no problem", so I rented the truck and went to pick it up. Well, the time for the installation came and guess what? WRONG GLASS, ladies and gentlemen! Waiting 1 more month only to see if they really have it in stock. Finally they called me saying they had it. I asked for compensation but they wanted to give me a store credit. A store credit?! Their store credit won't pay the rent of the truck, moreover my bathroom renovation is almost finished, only that freaking glass was missing! Am I recommending this business? Buyers, RUN AWAY from their stores! Maybe I am just an unlucky customer, or maybe they don't care at all about their customers. If it happens that you order from them, fingers crossed that they won't make a mistake with your order, because they're going to make you wait a great deal of time and make you pay for their mistakes and you are going to walk several times to their store and back to finally got what you really need. I don't recommend this business even to my enemies! My biggest mistake to shop there!

Great service, very knowledgeable! Good variety of stuff I can't find elsewhere. Great location.read more

A fantastic (and surprisingly well-stocked) little kitchen store! They have everything you could…read moreneed in a kitchen, save the stove itself, and from what I've seen, everything appears to be made outside of China. The attendant was very understanding when I had to exchange a flawed item, and was exceptionally pleasant throughout.

Great little spot for buying some cool kitchen gadgets - they sell to restaurants so there's always…read moresome cool commercial kitchen stuff

During 2012 our company has purchased equipment from Hendrix Restaurant Equipment & Supplies. We…read morehave been invoiced multiple times during our dealings with Hendrix and have paid the balance owing within a reasonable time line. However, in the beginning of 2012 they shut down their Peterborough Office and since then asked all their employees to work from home. One of the invoices was not paid within 30 days due to lack of communication on their side with our accounts payable department and so Hendrix charged us $1,104.92 in late payment charges. We spoke to Hendrix Accounts Receivable department and the manager on the phone was very rude and said that their sales representative had his cell phone on the whole time and we could have contacted him. The Hendrix AR Dept. was told that many times our sales rep. would not respond to his cell phone and had irregular hours due to the fact that they shut down his office and had to work from home. The Hendrix AR Dept. informed us that the reason why the late payment charges are so high is due to the fact that they would charge interest on top of the interest. All invoices for the equipment we purchased has been paid for in full with the exception of the ridiculous late payment charges that the Hendrix is asking for. We feel that Hendrix is bullying us to make a payment on an unjustified invoice they created.

A variety of affordable Asian dish and kitchenware, including more unusual things like clay pots,…read moreand a special dipping pan for soaking rice paper wrappers. It was fun to poke around in, and my stepsister left with a new blender and pot. It doesn't seem to show up on Google Maps at all currently, but it's right beside the restaurant Sea King. I'm currently in the process of leaving Ottawa, but if I get my own place here and need to stock the kitchen I'm sure I'll be back.

I can't believe tonight was my first visit ever. This place has a lot of Asian kitchenware: fancy…read moreor cooking quality chopsticks, knives, cooking ustensils, rice cookers, a lot of woks, bowls, hot pots, tea pots, bamboo steamers, etc. Some are for home use and some are kitchen/industrial quality. There is also an aisle of canned and dry food. I would say the prices are pretty competitive. I'll definitely be back!

I have had terrible customer service from this company. When my installation had to be recheduled…read morebecause of rain (although the rain stopped at 11 that morning), they didn't contact me to reschedule, I had to phone them. Phone calls were frequently left unreturned and my question as to why installation could not be rescheduled when the rain stopped so early in the day, elicited the following response "because that is the way it is". Installers were also left cooling their heals as the company delivered the wrong windows and took their sweet time correcting their mistake. Finally, managers or individuals who could address these problems can never be reached, they are always "in meetings" and one is left dealing with a receptionist. Very frustrating to deal with -

From the owner: Astro Design Inc. is Ottawa’s premier destination for luxury interiors, offering a unique blend of…read moredesign expertise, high-end products, and exceptional service. For 30 years, we have been redefining how homeowners, builders, and architects create inspired living spaces. Our award-winning team specializes in bespoke millwork and custom home solutions that combine timeless design with modern innovation. Inside our showroom, you’ll discover a curated collection of premium cabinetry, fixtures, and furnishings sourced from the world’s leading brands. Whether you are planning a complete home renovation, designing a new build, or looking for unique pieces to elevate your space, Astro Design Inc. provides a seamless experience from concept to completion. Our designers collaborate closely with you, ensuring every detail reflects your lifestyle, personality, and vision. As Ottawa’s trusted leader in luxury interior design, we pride ourselves on delivering enduring beauty, functionality, and craftsmanship. Explore the Astro experience today and discover why homeowners and professionals across North America choose us to bring their dream spaces to life. Visit our showroom in Ottawa or connect with our design team to begin your journey to a home that truly inspires.

Worked with Carlos and had an amazing experience. Love my cabinets then and still do…read more Put them in a couple of years ago and haven't had one issue. Lucky to find a place that helped me put my dream basement together. Love this place.

We renovated our main floor and built a new kitchen using Cabinet Connection cupboards. The design…read moreprocess was good, Donna was lovely and Steve and Carlos were nice. The issues occurred after the cupboards were in. Handles were added before proper adjustments were made to the drawers so rubbing drawers scratched the handles. A visit was needed to replace these. It occurred again and another visit was needed. There were multiple visits in fact, to straight a door or misaligned drawer here, add a panel there, replace push door mechanisms, touch up so so so many chips, the list goes on and on; and these were all one-off visits where I had to arrange to be home from work. Scheduling and organization after the initial install was a nightmare. As well, the cupboards chipped very easily right from the start. The quality is shit to put it bluntly. This is our 5th kitchen (3 were paint) and I have never had quality issues like this. Unfortunately for us, we paid Carlos thinking that Cabinet Connection would have the decency to meet their obligations. They sent someone to do touch ups a couple of times but have refused to replace the doors - there are 2 in particular that now look over 10 yrs old and we have had them for 19 months. We begged them to come back and fix these doors recently so they came and did more touch ups, refusing to replace them. The touch up paint lasted 2 weeks. We have friends that flip houses and they recommended Cabinet Connection. However they never had to live with the cupboards after the install so did not see the horrendous quality or lack of understanding, lack of pride, or lack of customer service that the company actually has in the products they provide. Do not get your cupboards here unless you do not plan to live with them. It is so frustrating to work so hard, save your money to put toward a kitchen you have been dreaming about and then be left feeling cheated and disappointed. I feel like we have been swindled and the seller could care less as they received the pay cheque they were after. You are more than welcome to contact me and come by to see our cupboards before deciding on cabinet connection. I do not want another person to suffer through the experience we have.

We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.