Great crew. Great work…read more Gorgeous floors. Very happy with the attention to detail and the cleanliness of the work while in progress. Highly recommend.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

Many flooring options, from vinyl plank to carpeting, are made with toxic materials. This great…read moreplace installed an incredible bamboo floor and natural grass carpeting in our Windsor condo. It's been over ten years now. Recently we have moved and they came in and refinished the hardwood floors and bamboo upstairs -- all NON-TOXIC -- no odors, and the floors look brand new. Great service and nice, knowledgeable people.

We discovered wood floors under vinyl planks left by the last owner. The house was built in 1953…read more There was Doug Fir in the bedrooms and hallway and red oak in the living room. The floors were in really rough shape. Some had been covered with glue. Some had sticky backing from parquet tiles. There were very poor repairs made in the past with wood that didn't match the size of the original. There were thousands of nail and staple holes. We were really skeptical they could be brought back. Scott was an amazing guide through the process and possessed great confidence about what could be done. He was able to schedule the work pretty quickly. The team he sent, Al and Luis, did a fantastic job bringing these floors back to life. And the cost was reasonable for what we got.

Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

We've been here several times and have had a great experience every time. Kyle is incredibly…read morehelpful and patient, and while they don't have a huge stock like a big corporate owned store might, there is a wide variety of materials and we managed to find two wool carpets that are working very well for us, and we paid very fair prices. We were referred here by another local carpet and flooring store because we were needing some rugs asap and wanted a more affordable option. These are remnants, so you don't always find the exact size you need, but we've been very happy with the quality of the wool carpets we did find. We are using them as area rugs, not installed, so we got a few of them bound and one of them wasn't bound as "perfectly" as we'd have liked, with slight irregularities around the edge in some parts, but Kyle said he would absolutely have them redone to make sure they're perfect and we didn't take him up on the offer due to needing the carpets now and it's not a huge deal for us, but the second carpet we got bound came back perfectly bound. That was our only "issue" but we have still been back since and will continue to trust Kyle and his products. A great local family owned business worthy of our support.

Kyle was really nice and too the point, i was in and out and satisfied with my purchase. will be…read morecoming back.

Wow!!! This new solid oak floor is AMAZING!! While the house had oak floors in the bedrooms, they…read morehad installed carpet in the living, dining and hallways back in the 50s. I had replaced the carpet at least five times over the years and had had enough. A friend referred me to JG Hardwood Flooring, and we are extremely pleased with the result. Also, Jesse delivered on time every day, stuck to his word in every way, and made expert and artistic suggestions. Thank you, Jesse, for pretty much changing our whole environment.

Had Jesse install a new engineered wood floor in 2000 sq ft house. Price was fair, was very…read moreflexible on timing when things shifted, easy to communicate with. Quality is great, stuck to price. Will definitely use again.

Steve and his team were professional, respectful, and did beautiful work in my home. They replaced…read morethe carpet on my stairway with hardwood, and it looks fantastic. Every detail was carefully attended to, and the team treated my home with great care throughout the project. And they started and finished the job on schedule! Steve is also an excellent communicator. He kept me updated at every stage, so I always knew what was happening and what to expect next. I highly recommend Steve's Hardwood Floors!

Steve was amazing. Very professional very thorough with our job when he came to inspect. Brought up…read moremany options and provided details that we hadn't even thought of. Extremely timely, courteous and great to have around our dogs. Would highly recommend him and would definitely bring him back for another job if needed