BUYER BEWARE So,…read more I needed an ECU for my 2003 GMC Diesel. This is a discontinued part, so I called around to multiple wrecking yards in the Bay Area with no avail. I finally called Santa Clara Truck and low and behold they had one. I was surprised/excited they had one in stock, as the only other one I was able to find was in Roseville. I went down to San Martin (SC Truck moved from Santa Clara to San Martin), picked up the ECU, and took it to the dealership to have it programmed/installed. I get a call from the dealership later that evening stating that the ECU was not communicating properly, and that it had some sort of internal defect. I was a little disappointed, but it is what it is, as I knew I was taking a chance buying it from a wrecking yard. The next day I take it back to Santa Clara Truck to return it. The guy at the counter (I believe may be the owner) says it's going to be a 25% restocking fee. Mind you, there is nowhere in the office that states anything about a "restocking fee". I asked, so you're telling me that you are going to charge me a 25% restocking fee for a defective part. He said yes and tried to change the subject by saying, "if you didn't give us the right service number it wouldn't work", as if I didn't know that, and was ignorant. I assured him that the service number matched exactly and that I had matched it to the one that was pulled off my truck. I went back and forth with this guy for a bit about the restocking fee. He finally that said I could exchange it for another one witch he conveniently didn't have, or I could get credit for other parts. Reluctantly I asked him about some parts I needed for another vehicle, and conveniently didn't have those parts either. Not wanting any more aggravation, or to waste any more of my day, I told him to just give me a refund. After pretending he was having difficulties with the machine to put the money back on my card, he finally printed up a refund receipt (minus restocking fees),handed it to me. then proceeded to put it back into inventory for resale. Really? I just told him I paid $200 an hr. for the dealership to program it, they tried, and it was deemed defective, and he is still willing to resell it to the next guy/gal that walks through the door looking for this part. Now I know why these guys where the only one in the Bay Area with that specific ECU. They just keep reselling the same defective one and charging a restocking fee. This guy is super greedy, and this place is a total scam. I will never do business with Santa Clara Truck again!

Fair prices and a large selection of parts. The people here care about the customers. I needed a…read moresteering gear box and I returned it within the allowed time and got a replacement without a hassle. It also beats going to pick n pull and taking all the tools and taking off the part yourself. Definitely check it out. It can save you money and time

Amazing job to the guys here. I came in talking to Leo and upon arrival Kevin got me attend and for…read morethe final sales we finished the deal with Alex . They all and the team here were amazing. Great job on making us feel comfortable buying the best vehicle we came in for. We came down all the way from Fresno a 2 hour drive which was the best decision we could have chosen. Thank you guys again. We will definitely come back to get another one from these guys or any of their sisters stores . Gills automotive stores

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

We drove an hour to this Toyota this past May, because my husband had his heart set on a Toyota…read moreRav4 PHEV. They had one with the specs he liked so-called coming in "very soon." He was in contact with Ivan, and he was told to come in to put down the deposit instead of online. I realized why. They wanted to haggle us on the price. They marked it up from MSRP - up to $73,000 out the door. The MSRP was around $52-54K. They insisted that they add in their GPS software and have some kind of 5 year upholstery care plan. When we laughed off the numbers, they brought in Jose Perez to try to close the deal. In his suit, he looked like a manager so I thought he can get us a better deal. I honestly couldn't swallow the bloatware they were trying to sell us with the car for thousands of $$$ so we negotiated this down. When we tried to leave for another dealership, he kept trying to haggle with us for a price. We finally agreed on a price that seemed okay for both of us. I still didn't care for their bloatware and felt compelled to accept being ripped off with unnecessary additions (charges). He said every dealer did this to make money. We spent hours here negotiating and then signing papers. Then we waited for our car... for WEEKS. Nothing. I've asked my husband to follow through which he did finally. There was no response from Jose or Ivan. He had to contact the general manager who finally told us the truth - THEY SOLD THE CAR TO SOMEONE ELSE. We rang the bell because we bought the car with all the paperwork signed and then nothing. No other retributions. Jose made us upload a 5 star review on Google when we agreed with a handshake, and now I need to tell everyone the truth of what happened to our car. They will BAIT you and then SELL YOUR CAR when someone else who may pay higher will take it. They have ZERO integrity. I will never recommend anyone to purchase their car here. They will taunt you that your car is coming but good luck buying anything that's highly popular. It was a complete waste of our entire month waiting.

FLEET BODYWORX made it right. 2 thumbs up…read more Definitely recommend.

This review replaces a review that I had written years ago. Now, in August of 2017, I've had long…read moreterm experience with this shop and their work. This is a difficult review to write because there are people at this shop who I find to be very personable and friendly. I've never written a review, or allowed a review to stand, that does not reflect an honest assessment of a business (good, bad or in-between). I write reviews that I wish someone had written for me before patronizing a business. Fleet Bodyworx is an average to mediocre body shop. I believe that they are capable of doing good work, but their business model appears to be to do high volumes of government and industrial trucks and other vehicles. I had work done on personally owned vehicles. Some specifics: LONG WAIT TIMES In each case, it took Fleet Bodyworx months to complete work on my vehicles. LACK OF CRAFT AND WORKMANSHIP In the most recent example, my truck was painted and after 6 months the paint began lifting off the roof. Other examples include poor color matching, lack of sanding and body preparation, painting over an easily correctable dent, failure to polish a rough painted finish resulting in finish mismatch, sloppy reassembly of a door panel and that's just what I could determine on two vehicles. CUSTOMER SERVICE In the above recent example of a paint literally peeling off, Fleet Bodyworx did not warranty the work. When a body shop is shown that their paint work won't stick to the surface for more than a football season -- and warrantying the work is a problem, that crosses the line for me. Where Fleet Bodyworx has strength is in that they can work on large vehicles, and they have ability to perform mechanical work. It is very difficult to find shops with paint booths that handle tall vehicles. If you're a United Van Lines or have a school bus and don't sweat the details you'd have difficulty finding a local alternative to Fleet Bodyworx. And I do reiterate, some of the guys there are exceptionally nice people. Read: I'm about to pay $1100 to another body shop to correct their work (that they won't warranty) and I still acknowledge that they are good people. They just can't paint well.

Just had my second vehicle tinted by "Top Notch". Just like my 1st vehicle, my Honda passport was…read moretinted beautifully! Great customer service, quality work, and material! I would def recommend "Top Notch" for all your tinting needs!

Please post online if you're closed on a normal business day. I drove in from out of town after…read moreseeing your store recommended by three different sites. They all said you were open. This post was originally rated as 1 star by mistake. Thank you

Repeat customer here,…read more This is the best body shop in Gilroy, period. I only take my cars here for repairs. Competitive pricing, reliable service, and top notch quality. Highly recommended.

Outstanding work by Johnny's Custom Auto Body. They repaired my 2024 Tesla Model 3 Performance and…read moreit looks absolutely brand new. Ray was incredible to work with great communication from start to finish and handled everything with the insurance company seamlessly. Zero issues, zero stress, zero hassle. Highly recommend.

It's hard to find tire installers who can help with stretched tires. Searched up Yelp that lists…read morestretched tires and had to call them to confirm then got a No from 90% of them. I can came across Vex Motorsport where Jesse had been super responsive and too much surprise he's now located in Fremont which is where I live! Work: stretched tires install on a E93 M3. Location: Fremont shop. It's at a corner of the complex where side parking spots are available. Caution: there's a blind spot at the corner with no corner mirror and car would just drive through at decent speed assuming no one is there. So don't stand at the middle of the road and be careful. Quality 5: Great work and sent me pictures to reassure the work they'd done Cost 5: very reasonable. Provided many options that tailored to my need. Willing to take tires that I bought elsewhere and charge labor only. Customer experience 5: Will give a 6 if not a 7 if I can! Super friendly and easy to work with. Gave me flexibility when to drop off and where to pick up.

Came in last minute after texting Jesse to mount and stretch some tires. Super quick turnaround and…read morehandled the wheels with care. Great service all around, hit up Jesse for your wheel needs, would recommend!

After searching and searching online I went with a local shop on a whim to fix my car and boy was I…read moreglad I did. BTM Motorsports in Morgan Hill is where I took my car after I hit an awful pothole on the way to school with my kids that wiped out my suspension. I get nervous trying new shops because they sometimes run up the bill or are in most of my instances, very unprofessional. This shop was far exceeded every category of customer service and did great work on my car. They used all the right parts and specialize specifically in cars like Mercedes, BMW, etc. Brad is the manager who was superb, and his mechanic Cristian from start to finish made sure my car was again safe for me and my kiddos. Highly recommend them, they're located off of Church St. behind the post office.

Christian seems to know what's most important in business esp like this, which is TRUST. If you…read morelive in the area & own a BMW, look no farther cuz this will be your 1st choice. The shop is popular, so you might have to wait for a few days unless it's urgent.