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    STM Tuned

    2.3 (9 reviews)
    Closed 9:00 am - 6:00 pm

    Services - STM Tuned

    Auto customization

    Auto electronics installation

    Auto wheel and tire repair

    5 More Services

    Tire balancing

    Tire installation

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    10 years ago

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    6 years ago

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    5 years ago

    Worst company. Terrible products and EXTREMELY slow when it comes to shipping and responding to emails.

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    6 years ago

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    Garber Chevrolet - Webster - 2023 Chevy Equinox Premiere

    Garber Chevrolet - Webster

    (7 reviews)

    My wife and I brought her mother's car to Garber Chevrolet of Webster for a warranty repair. We…read morewanted to wait for the repair to be completed while we waited rather than obtain a loaner car. We had called another area dealer that was closer to home, but were told that we would have to leave the car for one day. Also, we felt that the person at that other dealership was not courteous or interested in what they wanted. The response that we received at Garber Chevrolet was completely different. The person arranging the appointment assured us that the work could be done while we waited. She was professional and courteous. We were met by service advisor, Matt Jackson, who was exceptional. He not only provided an estimate of how long the repair would take, he also assured us that our wait at the dealership would not be long. Matt was professional, friendly and knowledgeable. The experience in the waiting area was great. Coffee, other beverages and snacks were readily available, and there was plenty of space for relaxing or working at desk areas with electrical outlets for charging. While looking at cars in the showroom, we met their very cheerful and friendly receptionist. She explained how much she enjoyed working at Garber, and it showed. When I asked a question about one of the cars on the floor (a Corvette, of course), the receptionist called the sales manager, who like the others at the dealership, was friendly and helpful. When the car was ready, Matt did a great job explaining the work that was done, described upcoming maintenance and service per Chevy intervals, and absorbed the cost of a new wiper blade as a way to provide a nice start to our relationship with this dealership. When we returned the keys to my mother-in-law, we said "how often is it that, when you're told your car is ready, you actually wouldn't mind hanging around the dealership and its staff a while longer." I highly recommend this dealership based on our experience.

    Fairness in appraisals. Fair market value is all anyone can expect. Sales people are having to run…read moreeverything through a manager. As a repeat Garber customer I expected better.

    Johnston RV Country - We sell Jayco's full line of towable and motorized RVs.

    Johnston RV Country

    (5 reviews)

    A&L RV Sales - Johnson City, TN…read more FYI, Service Department at Johnson City, TN Our first exposure with A & L was with the body shop after damage was received during the flood in September 2024. The body shop did communicate to us and complete the body work needed, no issue there. A&L had our RV from 11/24 - 2/25, (current date is 6/11/25) while we were waiting for the body work to be completed, we asked about local warranty service providers. The Service Department said that they could do that work, being an authorized Jayco Service Provider. Here is the list of items we needed fixed under warranty: 1.) JBL Sound System not working. 2.) Outdoor storage door lock and tumblers needed to be replaced. 3.) Window Blind needed repair. 4.) Valances on garage windows kept detaching from the wall, not installed correctly. 5.) Patio fencing unlevel and gate not securely closing. 6.) Leak in 1/2-bathroom sink. 7.) Issue with front slide bowing. 8.) Potential leak within the outer storage. There was multiple back and forth text messages, phone calls, and finally a video call to assist explain one of the issues (#6). We aren't even sure if it was fixed appropriately. It became apparent to us that the Service Department does not prefer to answer the phone or call you back; their mode of operation is email or text. Then the day of pick-up, imagine our surprised to see our RV along the wall by the Sales Department, we had no way of doing a final inspection as the slide could not be extended. We immediately noticed that the locks for the outside storage doors (#2) had not been replaced. It took three technicians to find the tumblers that were missing and how to install them, 1 1/2 hours later, we were able to leave and have the RV transported back to its location. Again, ABSOLUTELY NO CHECKLIST REPORT PROVIDED OR INSPECTION ALLOWED PRIOR TO TRANSPORT! Once at our location we were finally able to open the RV and extend the slides. Here is the fun part! Apart from one item (#3), nothing was repaired! Continuing our experience: Visit #1 - Brought out new (out of box) JBL Sound System - still not working. Visit #2 - Brought out second JBL Sound System - still not working. But the technician was able to repair the outer storage leak. Visit #3 - New Service Technician Manager came out and determined that the initial "technician" wired the system incorrectly - still not working. Visit #4 - Technician never showed up; after having to leave a message with the service department, we received an email explaining that the technician was not told about this service ticket and forgot his toolbox keys, when can we reschedule? Visit #5 - TBD!!!!!!!!! Avoid the Johnston City Service Department at all costs!!!! So much to say about how to improve, please answer your phones, supply your customer with a service repair report, allow your customer to obtain access to visually inspect the repairs prior to them leaving the shop, actually do the required warranty work, do not ask customer to trail back and forth the RV when you are responsible for the unacceptable incomplete work orders. As someone who has been in sales for over 39 years, I can't even put my head around the treatment and lack of service we received and if providing this type of customer service, I'd probably be fired or out of business. Finally, at to the point of utter frustration and I have left a message for the owner. Let's see if I get a call back or an email!! Wish me luck!!

    This is our second camper with them. Our Jayco's are great but like anything sometimes need a…read morerepair. The service department is bad. We were told with our second camper the department was much better now and would not have an issue. Our roof on the slide out has a dip and water pours in when we close it if it rains. Told they all have a little water . . So now we get up there and push the water off. Had it winterized while we had it there. Pipe broke. We fixed it but they did GIVE us the pipe for FREE. Now we have a pin hole size leak on the roof. Told them where it was. Nope they didn't find it. And paid to have them look at it. So again we fixed it. Was told if there was anything we need to call since we already fixed it. That was their reaching out to us ... Now we paid for the extra warranty and this is only on this camper not our first one. Make sure you and your spouse can fix things or don't buy from here.

    Vision Nissan Webster - Dealership Rochester, NY

    Vision Nissan Webster

    (41 reviews)

    I was in the worst possible situation. My car was totaled due to someone else. Failure to yield. It…read morewas the Monday before Labor Day weekend. After working for Honda, for over 20 years, I did my research and decided that i wanted a Nissan Kix from the minute. I called camera was amazing. I told them my situation and he said, we'll do whatever we have to do once I was put in the trusting hands of danny vogt my salesperson, all my tension was gone. He is amazing if you're a female and you feel uncomfortable about salespeople, he's your guy, I will be a vision customer for life. And the day after, my brother also bought a Nissan Kix on a side note Miami's hit a deer the week before she also got a nissan sentra, thank you vision for making my worst situation. Easy breezy

    If I could, I would give ZERO STARS…read more We scheduled a NYS inspection, and prior to the inspection I gave the brakes a once over. The rear brakes and Rotors were good, some wear as the were a little over 1 year old, and maybe 20k on them. The fronts, were done a while longer, so I decided to change them, I did both the pads and Rotors. My wife brough it in, and they said that it failed inspection, as the back brakes were scraping on the rotors, and it would be over $500. I WAS FURIOUS! My wife told them that I just looked at them, there was plenty of pad on all the back brakes. They said NOPE!!! That being said, I bit my lip, and redid the back brakes, pads and Rotors, and made another appointment. This time, they told my wife they could not inspect it, as the computer was not ready for emissions test. I was like WHAT???? We did not disconnect the battery, had it jumped or ANYTHING LIKE THAT. The ONLY logical explanation is that THEY reset it. They EVEN told my wife to take it somewhere else to have it inspected. I saved the pads, and the rotors, and will be filing a complaint against them through the Bureau of Consumer & Facility Services, Department of Motor Vehicles. I see similar complaints here as well, I recommend others do the same so they get their licenses pulled.

    STM Tuned - tires - Updated May 2026

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