I had a very disappointing experience here and would strongly encourage anyone getting married to…read morelook elsewhere for their dress. When the appointment started my consultant asked the usual questions, but it went downhill fast. After explaining what I did/didn't like, she pulled several dresses to start and we narrowed down what the next round of dresses should/shouldn't have. She then continually pulled styles that were very similar to the ones I said I didn't like. When we asked if there were other options in the store that matched what I was looking for, I was told there was "nothing else," which felt dismissive. At that point when my consultant said there was nothing else in the store, I'd tried on 5 dresses. For a store that promotes itself as size-inclusive, I was really uncomfortable with how I was treated. I was repeatedly squeezed into dresses that didn't fit properly, to the point where I could barely breathe in some due to improper clipping/zipping. At one point, the clips in the back popped open and the metal snapped against my back, which was both painful and embarrassing. There was one dress I liked but didn't love, and instead of continuing to explore other options the consultant kept pushing me to purchase it. She focused on how it could be customized, even though the things I didn't like weren't minor fixed... they were fundamental elements of the dress. Throughout the appointment, she kept checking her phone and commenting on the time, which made the experience feel rushed and uncomfortable. To top it off, I had clearly stated my budget, yet she pulled a dress that was nearly $1,000 over. Her response was a casual "haha whoops," which felt unprofessional and dismissive. Overall, I felt rushed and uncomfortable. Definitely not what you hope for when shopping for something as big as your wedding dress. In good conscience I cannot recommend this bridal salon

The day of my wedding dress appointment, I was told the $3000 dress I was purchasing was 100% silk,…read morewhich was an important factor in choosing my gown. SEVEN MONTHS LATER (the dress came in a month late) I picked it up, paid the balance, and brought it to my seamstress. (Lastrina does not do alterations, nor are they included in the price). When I tried the dress on again that same day I picked it up, I realized the fabric label said "100% polyester". I contacted the owner of the bridal salon immediately, and she said there was nothing she could do. The owner told me that her salesperson NEVER would have told me it was silk. I told the owner that polyester makes me itchy and she responded saying that "the majority of your wardrobe consists of polyester." She also said that because the dress is a high quality polyester I "don't have anything to worry about." (I'd like to make it known that I do not know this woman and she does not know me.)

She hemmed my black sequin pants for an important party! I wanted her to tuck the waist also, she…read moresaid NO! It didn't need it! (I thought I was the Customer) anyway, pants were way too long still & kept falling down at party, as they were too big in waist! And I actually tripped twice on hem and fell and busted my bad knee and had to get another Cortisone injection for the pain & swelling!!! All due to this seamstress not listening to my requests! And when I called to ask for my $35 REFUND (ALOT FOR S HEM!) she ignored my request!!! I'd say UNPROFESSIONAL BUSINESS LADY, wouldn't you???

excellent tailor able to remake a gown or reconstruct s mens suit. a true tailor…read morerates are no more then what other shops charge but she knows what she is doing

I needed two dresses altered fast and the owner did both perfectly, met my deadline and the pricing…read morewas very fair. I would use her again in a heartbeat and highly recommend.

Jasmine altered my daughter's lace communion dress. She had it done in a week and it fit perfectly…read more Highly recommend.

I had a great experience here! I'm plus size and found that there was a ton of options in nearly…read moreevery style. Staff was super friendly and helpful, zero pushy! They genuinely just want you to find the dress that you love. So helpful. The shop is very cute and comfortable and the appointment times are relatively flexible, just call and ask! There's even some sample gowns that go on sale here and there which is a great way to save some money. I thought the gowns were fairly priced too and they have a tailor that they recommend. I ended up picking a gown elsewhere but I wouldn't have hesitated to buy one here, great options. I also like that they put the prices on the gowns so you know when your shopping. Love it here!

BEWARE! DO NOT USE! My fiancée had to get a bridesmaid's dress for an upcoming wedding. First red…read moreflag was that they DO NOT ship so we had to drive an hour and a half each way each time we went. When we picked up the dress they had ordered a dress two sizes too big and do not do alterations (second red flag). You would think if you are paying $200+ for a dress they would at least try to accommodate and get a size that was close. Now because of how big the dress is we had to spend an additional $200 for the dress to be altered. So in total a bridesmaid dress is costing $400 for 1 day. Save your time and money and use an online site like Azazie so your bridesmaids aren't spending an arm and a leg for a dress they'll only wear once in their lifetime.

I had the most incredible experience at Mariella's. From the moment I walked in, I felt so welcomed…read moreand special. My consultant truly listened to everything I liked and didn't like, and she DELIVERED. She had me trying on more dresses than I could have imagined, and each one felt more aligned with my vision than the last. I never felt rushed... we actually found the one with about 30 minutes still left in my appointment. I also really appreciated how mindful they were of my budget. Not only did they stay within it, but they were intentional about keeping me under budget to allow room for alterations which was incredibly thoughtful. One thing I really appreciated was how respectful and kind my consultant was during try ons. She would turn around while I was changing until I felt comfortable or needed assistance. The owner also came in to take my measurements, which made me feel even more comfortable and taken care of. You can really tell how much they value their brides. They even offered complimentary water, which was such a thoughtful touch for my group. Overall, the entire experience felt calm, supportive, and genuinely special. This is such a peaceful environment to find your dress. I felt heard and beautiful throughout. I would HIGHLY recommend this salon to any bride looking for a truly exceptional experience!

I had a great experience initially shopping for my wedding dress and absolutely love the gown I…read morepurchased, but unfortunately the rest of my experience was very disappointing. After paying for my gown in full, I was contacted the next day about a $10 "missed charge" due to a staff error, which felt unprofessional and frustrating after the significant amount I spent. When I picked up my dress, the issue was brought up again despite it being confirmed as the store's mistake, and the handling of it felt dismissive and I paid the $10 There were also communication issues. No one notified me when my dress arrived, and I only found out after calling the store myself. Overall, while I love my dress, the lack of communication and customer service throughout the rest of the process was disappointing, especially for such an important purchase. I would not recommend based on my experience.

While the staff was pleasant. The selection was severely lacking. We went to look for prom and the…read moredresses were stuck in a different era all together. Maybe i was expecting more than what this shop is known for? I don't know, but we walked out empty handed and disappointed.

I do not recommend if you are a bride to be and want to be treated with respect, or want to feel…read morespecial in anyway. I brought my sister here with some of her bridal party to look at wedding dresses for the first time ever. Going on their website it says do not schedule an appointment. Nowhere on their website did it say how many people can come with you. The second we walked in the door. I assume the owner came to us. Asked my sister if she ever tried on dresses before she said no this is her first time and she's very excited. The owner of this establishment, then proceeded to body shame her. Ask her if she was going to lose weight in time for thewedding,? Started squeezing her neck and back and talking about how big she is. Now I don't think anyone should be treated this way if they are plus size however she is not plus size. She has a petite average body type. This ruined the whole bridal experience for her. They would not let us in the store, saying that there was already a bride looking in the back. They did not want us wandering around looking at dresses was what we were told. . We could not do anything and we were told to leave. This really sabotage her excitement for wedding dress shopping. You should not be in any customer service position never mind bridal dress attendant/owner to make brides to refill this way. Shame on you.

A little expensive but expert work and lovely shop to browse. It's a delight to see her work…read moredisplayed in a great big window on Route 177.

Cash only, rude customer service, unable to itemize or explain charges, poor communication…read more My fiancée had a terrible experience having her dress altered. Multiple fitting appointments with no work done, then charging astronomical amount based on "time spent" without explaining the time spent or breaking down the price based on alterations made. Don't be fooled by the "best tailor" awards. That's just pay to play marketing. Take the time to read the horror stories in these reviews, and you'll notice a theme. Don't let her ruin your special day. Take your business elsewhere.

I came in like a hot rocket with only a day or two till a wedding, she took all my extra addons to…read moremake the dress what I hoped for. She brought it in, shortened it and added shoulder pieces to stand out ( I provided). All while she offered suggestions to make sure it fit the best. I absolutely loved my dress that day! Thank you!!!

I needed a jumpsuit shortened but that meant taking it off from the waist rather than just hemming…read moreit from the bottom. Sandy did an excellent job. The work was done quickly and the price of $40 was reasonable. I would definitely recommend Sandy for any tailoring needs.