Oh man if I can give them negative stars, I would. I've been to this restaurant maybe 6 times or so, but this last visit will definitely be my LAST! I went with my sister, who is handicap in a wheelchair, and right when we entered the man who is actually a customer service lacking OWNER said "sit anywhere" in a monotone, careless way, so I brushed it off. My sister ordered a
Mocha shake and I ordered a sprite for our drinks. After having closed our menus, the man walked to our table, took away our menus without saying a word, gave it to another table, and walked back to take our order. Okay... what if I didn't have the knowledge of what I needed to order without reading the menu? Anyway, I ordered Yellow Curry Pork mild, Pad ga pow beef mild, and Kung Pao Chicken. I also asked for ground chili peppers. He forgot, I reminded him, he brought whole dry chili peppers, I gave up and just settled with that. The owner brought the Yellow Curry which looked redish, not yellow like the picture. Fine. Then the Kung Pao Chicken came out which was NOTHING like the photo, not even close to the same meat, it was like stir fried white meat with vegetables. I told the waiter it didn't look anything like the picture and that the meat was wrong so he took it back. No sorry, no explanation, again...FINE. I got my pad ga pow beef, ate some of that. The taste was a 5/10 for that. The yellow curry was a 4/10, a tad sweet. Might I add not ONCE did he check back on us, smile, or conversate with us. He spoke to the table with white people, but not us. He checked back on the table with white people, tend to their needs and completely ignored us like we're invisible. Was it because I came with someone who was handicap or was it because I'm asian? I am a customer who is just as capable as tipping and being satisfied as anyone else. I'm paying just the same. It felt like a type of discrimination but once again, I just ignored it. I asked the waiter for a box for my leftover pad ga pow and a small container for my yellow curry which by the way is LIQUID. He brought two chinese rice boxes made out of paper for my food. Um... My curry is gonna leak so I went up to the register to pay for my food and brought one of the paper Chinese boxes to switch for a container for my liquid yellow curry. This is when I found out the man who has been serving me this whole time has been the owner who lacks customer service and was very rude. He said no. He said that the paper chinese box would hold my liquid curry. So he wouldn't give me a foam or
Plastic container for my
leftover curry. Are you serious? Forget it. I told him never mind, I don't want my left overs because my curry would seep and
leak out. I also left the leftover pad ga pow. Any owner would apologize and simply bring some type of container to hold my liquid leftovers. Nope. Not him. He gave me a look in which he didn't care. I told him right then and there that he is rude and has no service whatsoever. I told him I've been here many times, I've never had this problem. He retaliated with he is the owner of this restaurant for four years. I told him, well I've never seen him here, no one else has ever given me a problem. Because you are the owner this type of behavior is RIDICULOUS.THE OWNER has given me the worst customer service of all. The food was so-so, the customer service for handicaps and Asians were nonexistent, and the owner obviously has no care for KEEPING customers. ON top of that they're not even THAI yet are selling mediocre THAI food. They're LAOS. I'm from Los Angeles. My parents have a Thai restaurant and yes I am Thai. I know what customer service is all about and this MAN who is the OWNER represents this restaurant. I took all of his rudeness and brushed it off, but when you want me to put liquid curry into a paper Chinese box, that's a huge lack of common sense and courtesy. I'm definitely NEVER going back to this place. read more