They are easy to work with if you go to location but cant ever get them to answer their phone -…read moresuper frustrating and has prompted me to find another service.

Been calling the numbers for both the Fremont location and the Hayward location to see if they can…read moreprovide car registration services for my situation but nobody answers the phone. The hours listed says they close at 7pm, I've called about 5 times to both locations.... It would be helpful if someone answered the phone and my questions so that I don't have to waste my time driving to their office only to find out that I can only get my service done at an actual DMV and end up waiting in a long line again.

Totally Notary and Vehicle Registration Service has been a dream come true for me in regard to my…read morevehicles. They have taken care of all of my family's vehicles and all of the nuances in between. Not only did they help me accomplish all of my goals but they answered all of my questions and I am confident in their expertise. They have helped me sort out my vehicle registration when the DMV couldn't/refused and have since become an asset which I will continue using for all of my vehicles. They understand that I have multiple vehicles registered at different residences and my mailing address is different then the vehicle's registered address. I feel 100% confident that they will guide me and help me accomplish whatever goals I have related to vehicle title/registration issues. They also issue new vehicle license plates along with tags for new vehicles which is something the dealership I purchased my truck from did not do. I will recommend them to clients for my personal business for Notary services and for family/friends with vehicle questions/concerns.

I had the most wonderful and seamless transaction with Helen. I bought a car for my son, went…read morestraight from the location to her office for a 2 o'clock appointment. She was there prior and accommodated me. I was out of her office after doing registration, transfer title, and plate replacement in 15 minutes. She was so pleasant and professional. I will definitely head back to her office for other DMV needs and refer her. Totally worth paying her fee instead of waiting in line at DMV (with or without an appt).

the Worst service ever,,,,…read more If you go here in the beginning they will be nice and friendly as you do not incur a nice story and take your money ....... do not believe the story of the various discounts and good rates, Mohamed is not an agent, hi is a broker who takes a deposit of $ 260 for himself, which you must pay immediately ,even plus the price of insurance for the car, Mohamed request and activated auto payment ,and every month charge different amount from your bank account ..... if you try to contact him he does not respond to calls or messages or emails very arrogant broker who ignored clients

I've been doing business with Green Peak insurance since 2011 when I first moved to Fremont. They…read morewere located very close to where I was living and was a walkin. From day one I was treated by Muhammad and Farez with hospitality and professionalism. Here we are 9 years later I have three car policy's and our homeowners insurance through them now. We live a hundred miles from their location at this point but I still count on them to find me the best deals on my insurance and I honestly can say that I don't think that I could do better anywhere else. Their customer service is impeccable! they're operator Sam has helped me in more ways than you can count and is always willing to go the extra mile to make sure that I'm happy with my service. It's more than a business to me at this point these people are my friends and I feel they really look out for me. Now that they've added a DMV Express to their shop, man! It's like a one stop shop for all your Automotive needs. so if you're trying to beat the lines at DMV or get the best deal on your insurance Green Peak insurance is highly recommended by me.

Huge shoutout to Henrik (sorry if I misspelled) at AAA for helping me registering my daughter's car…read moretoday. Dealing with vehicle paperwork is usually a chore, but Henrik made it look easy. He was prompt, knowledgeable, and stayed positive throughout the entire process. If you need DMV services, go see him, he's a total pro and saved me so much time! Employee's like himself is why I keep renewing my membership!

Terrible customer service. Person admitted questions not asked and not put in que…read more Went back next day and still not put In que. Was a member but no more

I've been bringing my car here several times now and each time I leave feeling like quality work…read morewas completed. Sitting in a waiting room where three other clients are women, it made me think that this shop is honest, fair, and welcoming to all. And as a woman, I need an auto shop that I can trust. My perception is that this family owned shop is focused on families, a safe place for women to care for their automobiles. And sometimes in the auto-care industry that is hard to come by. I highly recommend this shop for your auto repairs. Thanks A1 for taking care of my car and giving me the sense that I won't be cheated. So great!

I had an excellent experience with Auto1 Service Center and want to share it because good service…read moredeserves recognition. I brought my white Audi Q5 in for heavy water spots/etching on the hood and front panels. The owner, Perry, personally inspected the car with me before starting. He walked me through what the process would involve and initially quoted just over $500. After I mentioned that was a bit outside my budget, he adjusted the price to $450 and explained clearly why he couldn't go lower given the labor involved. No pressure, just transparency. I dropped the car off at 8:15 AM and it was completed around 1 PM. When I returned, Perry again personally inspected the vehicle with me and showed me the results. The paint looks dramatically better -- smooth, uniform, and restored. The heavy spotting is gone and the finish has great clarity. What really impressed me was the integrity beyond the paint correction. Perry noticed uneven wear on my front right tire. Instead of trying to sell me new tires, he explained tire rotation intervals (about every 5,000 miles) and recommended simply swapping the rear right to the front right for now. Given that I replaced all four tires at the same time a few years ago, his recommendation made sense. They completed the swap in about 15 minutes for $39.99. No upselling. No scare tactics. Just practical advice. Overall, I left feeling that I was treated fairly, educated properly, and given honest service. That combination is rare. Highly recommend.

I know, a 5 star review for the DMV? "What's he smoking? And can I have some???"…read more Seriously though, it has been a long time since I last set foot in a DMV office in California, and I was dreading the experience. I was down to less than 15 days before my license would expire. I was panicked. I set everything up that I could online, and I tried to make an appointment but found none were to be had until well after my license would expire. So, a five? Why? I leveraged the online get-in-line service the DMV has and was 21st in line. I did this at home. Then I made a leisurely drive to the office and walked in. By then I was 5th in line. An employee at the door was helpful and polite in telling me what my next step was: just sit and wait for number to be called. I sat and waited about 5-10 minutes and was called to a window. The employees I dealt with were all efficient, patient, and pleasant. The employees I saw and heard helping others were likewise. This was not a Zootopia DMV office. All in all, my total time was about 45 minutes where about 20-25 of that was driving to the office and being in a virtual line. And everyone was helpful, efficient and nice. So, yeah, a 5.

IMHO We made an…read moreappointment. Do yourself a favor and do the same. I honestly don't know if making an appointment made that much of a difference timewise, but I'd rather have one than not. The parking lot is small. You'll most likely have to park on the street. When you first enter the building, you see a huge sign hanging from the ceiling that says, "ALL CUSTOMERS MUST HAVE A NUMBER TO BE SERVED". This is very confusing because they never tell you where and how to get that stupid number!!! We had an appointment but didn't know if we needed a number before or after we got in the "appointment line"! There is no designated employee situated at the front door to guide you. Hello Management, it would be so simple to have an employee inside the front door to guide your customers so that they aren't all standing around guessing where to go! Everyone who entered had that "deer in the headlights" look on their faces. Thankfully those customers waiting nearby were able to steer people to the right line. Eventually 30 minutes after we'd been issued a number, a security guard came by to usher those of us standing, outside to wait for our number to be called... as the waiting crowd around the door was a fire hazard. Thankfully, they broadcast the numbers via an outside speaker. Okay, if you come to this Fremont DMV, here is what to do. First, either enter the "non-appointment" line on the right against the wall, or the "appointment only" line on the left against the windows. If you've got an appointment, eventually an employee will ask for the time of your appointment and then issue you a number. If you're too early, you'll have to continue to wait in line. After you get your number, you wait again... We got our number at 10:33 for our 10:40 appointment. We weren't called to a window until 11:10. After the driver's license renewal, payment, and new picture taking, we were finally out of the DMV, at 11:22. I suppose it could've been worse. At least the employees were nice. Don't be afraid to ask questions when you enter. Otherwise, you might be wasting time in the wrong line!

Very clean and welcoming shop. You can get your car smogged , renew your Registeration and do quick…read moremaintenance on your car in one stop

Super professional and efficient!…read more I haven't needed to smog my car in over a decade, and the shop made everything so easy. The waiting area is clean and stocked with magazines and water, and the owner is very helpful and friendly. DMV services are also offered here so that you can do renewals and registrations after your smog. Best smog experience ever! Thanks to my friends at Future Auto Care for recommending this shop to me.

I had the absolute pleasure of visiting Mrs. B's today to take care of a long-overdue vehicle…read moreregistration, and I can honestly say it was one of the smoothest and most pleasant customer service experiences I've had in a long time. Before heading in, I called to get some information and was lucky enough to speak with the owner, Felicia. Despite clearly being busy, she was incredibly kind, patient, and attentive. She didn't rush through the conversation at all--instead, she took the time to answer all of my questions thoroughly and with genuine care. From that initial phone call alone, I already had a good feeling about the place. When I arrived, Felicia greeted me warmly and immediately put me at ease. What I had expected to be a stressful ordeal was handled with such professionalism and efficiency that I left wondering why I hadn't come to Mrs. B's sooner. She took care of everything quickly, clearly explained what was being done, and never once made me feel like just another customer. Her attention to detail and personable nature made the entire process feel effortless. Felicia is truly a gem. It's rare these days to come across someone who not only understands what real customer service looks like but also lives and breathes it in how she runs her business. You can tell she genuinely cares about the people she helps and takes pride in making their experience a positive one. Businesses like Mrs. B's are what give a town character--they're the kind of places you want to support and tell others about. Livermore is lucky to have this kind of service available, and I'll be handling all of my vehicle registrations here moving forward. If you're reading this and considering where to go for DMV services--stop searching. Do yourself a favor and go visit Mrs. B's. You won't regret it. Thank you again, Felicia, for making a frustrating situation not only manageable but actually enjoyable. Keep doing what you're doing--you've absolutely earned a loyal customer.

It was amazingly easy. I can't believe they give you so much help in getting a car registered…read more Felicia was so helpful and assisted me with my out of state car that needed title and registration. I'd already smogged it, so it got everything else from Mrs Bs. A+++

Service very nice, the most tax I ever get back in a decade. A few of my friends also love it.read more

I come here pretty often for notaries on my clients' documents and dmv registrations. The price is…read morelow and the owner is kind and patience.

Friendly and professional. VERY QUICK! I barely sat for a minute and couldn't finish one level of…read moreGarden Escape game

Updated review. This place is fishy…read more I paid for a smog check here last year (2024) as requested by the DMV and subsequently wrote the previous review. I was repeatedly informed by "Fremont quick smog" that the completed smog check passed and will be automatically transmitted to the DMV. This year, 2025, DMV is requesting yet another smog check. I called DMV seven times today and spoke to 4 individuals (with 3 calls dropped). The 3rd individual said "uhh no you did your smog in 2023 and your vehicle requires a smog check every 3 years." I drive a 2016 SUV. Go elsewhere for a smog check. Massive headache, tremendous amount of time wasted, and money wasted. Totally not worth the potential trouble.