Was told radiator flush was going to be 1 hour plus antifreeze, week later not done yet . After…read morebike was there 2 weeks went and they showed me bike apart and was told now labor is 2 hours . Later that day got call bike was ready , but now 3 hours @$125 hour . Advise always get written estimate no matter where you go .

I bought my motorcycle and some of my gear from them, and I brought my bike back there for it's…read morefirst service. I highly recommend.

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

I brought my motorcycle here after an accident. My insurance adjuster confirmed there was about…read more$3,000 in damage, but when I tried to transfer my bike to another repair shop, this place refused to release it unless I gave them 10% of the insurance check first. That is not normal or ethical -- they hadn't done any repairs, and I never authorized them to start work. They were basically holding my bike hostage until I paid them. Insurance confirmed that no payment should be made directly to the shop unless work is completed or authorized. This kind of behavior feels shady and unprofessional. A reputable shop should release your vehicle and provide a written estimate without extortion tactics. If you're dealing with an insurance claim, go somewhere else that respects your rights and communicates honestly.

Spent $800 on repairs and the bike won't even start anymore. These guys USED to be my favorite…read morelocal shop. They used to be reasonable and helpful. Now it's all about money and their "$2 million shop". I declined an oil change and annual service on my latest repairs so they sent me home with a bike that has an electrical problem I cannot resolve and won't start. They didn't even check if the bike is rideable and just gave it back to me. I'm stuck with dead bike. I know it's their fault because I had this bike in great mechanical condition, in storage. It was brought to them and they flushed the gas tank and now I have a pinched or frayed wire somewhere under the tank that causes my bike to not be able to start. Completely their fault and they wouldn't admit it. They're now doing shady business: They'll tell you they will do an appraisal for $180 and you can pick and choose what you want done/repaired. I chose not to do the power wash. They said that was mandatory because the bike was too dirty? So why was it offered as an optional service initially? Shady, greedy.

Patronize this business if you:…read more Want to be told lies Want to be treated with disrespect Want to wait forever for your paint or parts Want to hear the same excuses, every time Want to experience the worst customer service; ever Don't want to finish your motorcycle project Don't want to feel like your business is appreciated. Sorry, but this place is the worst.

Don is the Best in the business for Older Triumph Motorcycles…read more Allow me to correct the man that Gave that rant review. He must have been a hater or on drugs. Don Hutchinson has been in business for many years. He doesn't use Yelp, I heard of the man that posted a ranting revue and figured I would set it straight. I would trust Hutch with my life! I would say, a motorcycle is simple. Brian Duval Tee Shirt Guy Melrose

Jimmy in service is THE MAN (mgmt - give him a raise!!!) I know cars inside out and upside down but…read morerecently bought my first starter bike, an older fixer upper. Found myself in need of some (I thought) simple hardware that was ****ing impossible to find at any auto parts or hardware stores, so I finally took the L and battled traffic over to the dealership thinking they'd have bins of them on deck......... but ALSO NOPE lol. Everyone I encountered at GBMS was fantastic, from the person who answered the phone initially to the techs I chatted with on my way out. But Jimmy specifically went above and beyond searching the whole place until he finally came up with exactly what I needed, plus was super professional, knowledgable, and just friendly in general (even to my dog!). Really saved the day and my sanity, can't thank you enough!! See you guys soon, hopefully on 2 wheels next time :) - Moose & Dolly Parton

Purchased a motorcycle. Paid in full. They said they would deliver it. Now they are not…read moredelivering it.

harry is the best. ****** 5 other gunsmiths passed on an old…read moreruger revolver barrel swap. i wanted to downsize 4" to 2".not only did he do it.but the revolver never shot better when i got it back.i told him i would call in a month to check.because he said he had a few jobs before me.in one week he called.finished! job done within my budget.that kind of service speaks for itself. harry is the man! he also repairs motorcycles.next time my bike needs work i know who to call... thank you harry.

I knew him very well. He was a liar and a cheat. Back in 1993 he took out ads in Shotgun News…read moreselling AR-10 lower receivers that he was going to manufacture for $750.00. He wanted $375.00 up front that myself and others gave him. And then he never made the receivers nor returned the deposit. Look him up onn" The Ripoff Report". Total scumbag.

I brought my friend's brand new, fully functional Ice Bear Maddog Gen V scooter to Xtreme Toyz for…read morea basic carburetor install--a service they claimed to be capable of. I entrusted them with this scooter twice (April & June 2025), and both times were an absolute nightmare. Poor communication, negligent work, and alarming safety issues from start to finish. The shop held the scooter for weeks, never called with updates, and I had to show up in person just to get any answers. When I finally picked it up, it ran dangerously--revs spiked, the engine overheated, a part fell off during a test ride, and the choke was removed from the brand-new carb. The mechanic test-rode it aggressively, which caused catastrophic internal damage: the variator and rollers exploded, ripping the oil seal and CVT port, leaving a hole that now leaks oil continuously. The $95 deposit I paid wasn't deducted from the April bill. I was also charged $125 for "3rd-party" delivery--but they delivered it themselves in an Xtreme Toyz van. Upon inspecting the scooter, I found: A drywall screw in the CVT case Missing parts: taillight cover, gold cylinder head, ProBuild throttle cable, stator Oil leaks, stripped bolts, improper screws Throttle cable 25" too long, broken oil catch can, missing taillight cover Chopped-up wiring harness, scratched body, gasket not replaced The scooter was 100% functional before dropping it off. Now it's unsafe, leaking oil, and will require a new engine. I was charged nearly $1,400.00 in labor alone--and told never to return. Avoid this place at all costs!

Saved our scooter! We found a 2007 Honda Peace in the barn The crew @ Xtreme Toyz knew how to get…read moreit running They were efficient and checked w/ us on expenses all along the way This was the best gift ever for my daughter

Are super friendly, quick easy in and out for a sticker?…read moreAnything you need their knowledgeable in snowmobile motorcycle, etc.

I went to this shop for the first time to have my state inspection. While there, I discussed my…read moreneed t have some handlebar risers installed. The shop owner scheduled my appointment and performed the work expertly and at a reasonable rate. I would highly recommend this shop to all riders in need of service.

Decided to take a look at a few motorcycles today. I went to Mom's Motorcycles on Broadway Revere…read more I was pleasantly surprised I spoke with the general manager Dennis who volunteered lots and lots of important information and specs that I was interested in finding out about. He graciously let me sit on a few of the different models and we spoke about the couple bikes I have in the garage as possible trade ins. He even gave me a guesstimate on what they would be worth. He actually offered me discounts from the factory without me even inquiring which I found refreshing and then after he told me about the discounts from the factory it was also an incentive of 2000 extra dollars for parts and accessories so a total of $3000 discount which is pretty fabulous when the sticker is $18,499. He was extremely patient answered all my questions showed me some of the accessories that were available on the program and even interchangeable wheels tires and seats. If I choose to purchase an Indian motorcycle I will definitely have Dennis help me with that now the question is do I trade in my Harley Davidson for an Indian??? I'll have to give it some thought and a little bit more research maybe take a test drive but I would definitely suggest anyone looking for an Indian motorcycle a Polaris or a victory to head on over to Mom's on Broadway Revere see Dennis tell him Dave Romanow sent you.

Looking to buy a new Indian Motorcycle. Called the sales department to get more information about…read morethe model I was interested in and discussed price etc. Visited the dealership, price didn't change, no pressure to buy, very low key. Bought the model I wanted in the color I wanted, Great buying experience. The pictures of the dealership on Yelp are not current. The building is new, modern and updated. They sell Victory motorcycles, Polaris products and used motorcycles as well.

Don is a cool cat and this is a cool place. Motorcycle, Dirt bike, ATV fluids and chems of every…read morekind, helmets, glasses, bandannas and great conversation. I found this place through a FB review. He has KC Glasses for $9.95! I went in on a Sunday morning at 10. He's open 7 days. They also wholesale bulk oil. Sweet place!

Went out on a Sunday looking for a new Battery and found this place open at 10:00am and full of…read morestock. helmets, bandanas,gloves,glasses, oils, bike parts and sooo much more. Don was an awesome guy (and Marine vet) and was very knowledgeable about all of his inventory. So if you need anything for your motorcycle, ATV and or Dirtbikes stop by and see Don , he'll take good care of you .