After receiving a call from Greg, the service manager and discussing what went on, he has agreed to…read morereturn a portion of my money spent on labor for the work they did and that was not correct. I do appreciate him reaching out to me to try and correct this issue.

As a trucking professional focused on compliance and operational efficiency, I've had the…read moreopportunity to work with several service providers--and MHC Kenworth in El Paso stands out. Their team is knowledgeable, responsive, and committed to getting the job done right. From diagnostics to repairs, they've consistently delivered quality work and clear communication. The facility is well-organized, and their parts inventory is impressive, which helps minimize downtime. Whether you're a fleet manager or an independent operator, MHC Kenworth offers the kind of reliability and professionalism that keeps your trucks moving and your business on track. Highly recommended for anyone in the El Paso area looking for dependable truck service and support.

Appreciate this type of customer service. Was across the street at TA repair . Man those guys over…read moreat TA are horrible. Lazy and disrespectful. So i refused to do my service there. Came to this Southern tire Market at Pilot. Very friendly people great customer service. I appreciate this type of atmosphere over the shitty TA in El Paso. Kudos to these guys. Their in there fixing my truck right away.

So, I had to get a 3axel alignment two steer tires and a PM. Spent a few grand and the tech's…read morescratched my front wheels and refused to take responsibility other than to polish the wheels. After polishing the wheels it clearly shows the damage inflicted by the tire tech. The Manager we'll call him Richard absolutely refused to seriously take my concerns as a VALUABLE CUSTOMER! He actually refused to do the right thing and talked down to me in front of his employees! WOW! Joe should be ashamed of himself! This place is horrible and good news. There is other places nearby to spend your hard earned money. I love that I'm the first to review.

Maria from the Autozone store on Sioux Street in El Paso TX, recently helped me with a part that…read morewas defective. She was super friendly and efficient. She ordered it for me and it was there by midday. This is definitely MY Autozone. Kudos also for Stephanie and Eddie who have been extremely helpful in the past as well. Thank you. Keep up the great work guys!

My battery was pretty close to dead, and I went to AutoZone to get it tested. As soon as I lifted…read morethe hood, there was obvious corrosion. Adrian cleaned it, tested it (confirmed it was at 0%), checked my warranty (passed the 5 years), and then replaced the whole thing for me! He didn't charge me for the labor and even gave me a discount on the battery! Really impressed by the service, I will certainly come to AutoZone for everything else from here on.

My Top 3: 1. No diagnostic fee!!!…read more2. Extremely thorough! 3. Fast service! My window gears were broken and I could not roll my windows up. I called three different auto shops & they couldn't see me the next day. I am so happy that I found this hidden gem. The staff was really friendly & looked through everything in my car. They checked my air filter & made sure to clean any parts that may be clogged with bugs like my radiator. I love the way they show me what's wrong with my car and they patiently explain what wrong & right looks like. I 100% recommend going here! Plus no diagnostic fee!!!! Also, they have wifi so I was able to do work while waiting for my car to be finished. The location is quite breezy so it's not uncomfortable to wait there.

Not only were Nature and Carlos honest, friendly and knew what they were doing, they were my…read morefamilies life savers. We were visiting family from out of town, and I over filled my ac system, and it stopped working in 105 degree weather. It was 4th of July weekend and mechanics were stacked up. I called and spoke with Nature and shared what issue I was having, and he assured me he could fix it right away and did. AC is cold and everything working great!!! I will definitely come back as I come through El Paso often. Go see Nature and Carlos and ask for the "Bread Man"!!! Thank you

Outstanding service at a great price! From the get-go,…read morecustomer service representative named Katy was warm and friendly. I towed in my Diesel, a Jetta TDI, and the mechanics quickly got to work. My Turbocharger had blown due to catastrophic failure and I also needed a new intercooler along with a clock spring to fix my horn. They allowed me to purchase parts from my favorite online retailer. I brought the parts in and they got me up and running in no time at a great price. I wanna thank all the folks including Stuart, Andre and Jacob down @J&S Auto Works for the great job! Thanks a bunch!

10 stars-5 are not enough. We have been taking our cars to J&S since we arrived here in EP in 2015…read more My car overheated downtown and I asked our realtor if she knew a dependable shop I could have the car towed to. Since then, J&S has worked on all of our cars, RVs and travel trailer. Stuart never says no...he tries to figure it out. If it is not something he does / can do, he tells you so and recommends a shop that does. His rates are more than fair and when he fixes something, it works. I also appreciate that he allows us to purchase the parts. We don't go anywhere else! Update Oct 3 2018 - He really goes above and beyond. The rear axle on our RV broke. The whole rear end had to be replaced. His friend was selling an RV with a similar rear end to ours. We bought it, had it towed to a friend's land. Stuart and crew removed the rear end and other parts, installed it, then modified the driveshaft. Once again she rides! Jun 2019-Since then, he replaced all the cylinders on my Chevy SSR. I bought it with the convertible top inop, joined an SSR forum, got step by step instructions w/photos on how to replace all the cylinders and he took it an ran with it. I now have a fully functional SSR convertible! He is also working on my husband's GMC Sierra.

Went to get my fender roll. Was very happy with the job. Coming from las cruces they gave me a good…read moredeal for driving for an hour to go to their shop. Great customer service stop by there not that many shops around.

Don't ever go to this shop, they charged me $4,000 plus for some injectors and a fuel line system…read morethat didn't even last more than 1 year. They not only overcharged but also did a shit job at doing it. The lines were fed thru the chassis for who knows what reason and if you try to question the reasons for the charges, they just say "labor" again DO NOT TRUST THESE PEOPLE if you want your build to go right. Also they never gave me back 1 catch can

First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage…read moreof. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company!