I purchased a 6.6 Diesel Engine from this company and Caesar was my sales person. He charged me…read more$3,500 and he said if I pay him now. He will be sure it gets delivered on Wednesday. I paid him as he requested. Wednesday I called and was put on hold for 22 minutes by Caesar. When he picked up. I said hey Caesar where is my engine. He said "Well do you want the good news or the bad news". I said Caesar I want my engine. He said well when we took it out of the truck it was no good. I said why didn't you call me or let me know. Why didn't you try and find me another one from people you know to make me happy. Instead you wait for me to call you and you put me on hold for 22 minutes ? He said well the good news is we are getting a new truck that might work. I also believe in the easter bunny. This organization has poor customer service and I still have not received my refund. This has been my experience.

It's always a pleasure doing business with G&N. Joe is very helpful! He knows what our business…read moreneeds and always goes out of his way to keep Duramax engines on hand for us and lets me know without me having to ask. My go to source for engines. Cheers to G&N.

Great and quick service. Installed my new muffler in a couple of hours after dropping it off.read more

Best muffler shop in El Paso! Had a completely destroyed exhaust system due to running something…read moreover in my lowered sports car. I called on a friday morning at 07:30 when they opened i was told to bring it up there, and mike instantly got on the job and repaired my full exhaust system within the day! No appointment no warning and still crushed the job out of the park ! Please bring your business here every other shop is a scam ! i've been to 3 different ones and this is the first time i've ever had something positive to say and brag about in the car community. Thank you mike !

They are amazing at what they do. God bless the manager here. I am so happy to do business with…read morethem they are kind and friendly. My first time here and I will happily do business with them again. Amazing customer service and great prices. If I could give them 10 stars I would. They helped me out immensely and pretty quick service

Got a set price agreed on the phone for labor on install of a part. After part installed, uncharged…read moreme twice the amount and said he never agreed on said previous price. Absolutely avoid this low quality shop

Steven (manager), Hiram and Tori have never told me a part I needed was "unavailable" or "out of…read morestock". I've heard that so many time over the last 70 years, it is refreshing every time I enter their location at 7200 N.Mesa, El Paso, Texas, because I know I'll be treated like family.

I came in for some turn signal lens repair tape. There are three people working in the store, and…read moreno one in line. I stood there waiting holding the tape for over 10 minutes without so much as being acknowledged by one of the three employees all of which were on the phone. I put the tape back, and walked out. This kind of blatant rudeness is inexcusable, and I will never shop and an Advance Auto Parts again.

These people were great! They bent over backwards to take care of us…read more They repaired our diesel coach. They kept us updated throughout the repair process. I can't praise them enough. Should you need diesel and or RV repair, this is your go-to establishment.

Pro Tech Diesel is run by honest men who easily could have scammed me but didn't. My motor home…read morebroke down in El Paso the day before Thanksgiving 2024. The only towing company that was open at the time suggested I have it towed it to Alpha Auto Repair since it was close to their offices. When I spoke to the manager on the phone, he informed me that the engine had thrown two rods and would need a complete rebuild at a cost of over $9000. After reading some of the online reviews and finding the business has an F rating from the BBB, I found Pro Tech Diesel, which has very good reviews, and called back to have it towed there. I had told the manager at Pro Tech, Ritchie, that I needed a rebuilt engine installed, and he worked with me to get an an order ready for one from Jasper Engines. However, when his guys inspected the motor, they realized that it only needed a new distributor cap, rotor, and wires, and they completed the repair for much less than a rebuild would have cost. I therefore concluded that the Alpha Auto Repair manager was lying to scam me out of $9000, and Ritchie could have scammed me for even more by simply going along with what I'd told him and keeping his mouth shut. But he didn't. He told me the truth. If I ever again need repair work in El Paso on my RV, Pro Tech Diesel is the place.