The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

I cant praise this shop enough! After taking my Ram Promaster to another shop, Alamo was…read morerecommended by Top Tech. The guys at Alamo inspected my transmission, found the problem, and wanted to try and rebuild for me. I insisted on a new transmission as it seemed the issues were just too much. New transmission installed and my van now runs like a charm! THEN, I spot a new leak in my tire well. Transmission??? I take it back ticked-off but no, its my Rack-n-pinion. This van sat for 5 years and now that Im fixing it up, its just snowballing. Alamo fixed the Rack-n-pinion as well with new parts. Didnt hose me on the price either. If you can get in (theyre pretty busy), youre in luck.

You could improve by training your staff how to properly install a hitch. They totally messed up my…read morebrake lights ...did not wire correctly!! Do NOT recommend this place.

Greatest store, real lifesaver. I was stranded at a nearby hotel and walked with my bad alternator…read moreto their auto repair shop a couple of miles East on Gateway. Armando was so generous, he gave me a ride to their auto parts store, waited with me and then gave me a return ride to my hotel! Linda was amazing. She found a replacement alternator and helped me swap the drive pulley with my old one. It wasn't an easy job. So thankful she was persistent. This is a great store with great service.

I took my rotors in to get resurfaced and was amazed by the extra level of workmanship. From one…read moresmall business owner to another, that extra mile taken speaks volumes when it comes to customer service. Most places will resurface the rotors and thats it. When I showed up, I didn't even recognize them. They took that extra step and sand blasted them to almost new condition for an amazing price and fast service. Thank you!

Stay away. This used to be a dependable business but that is no longer true. They've rebuilt…read moreengines and done valve jobs for us but the last engine we got back from them was not what we ordered and was missing parts. All of this would have been easy to fix if they'd have been honest and admitted they made a mistake, but now we have to start over and buy everything again then rebuild it ourselves because these people can't be trusted

This place always comes in a clutch! Every time that I've gone to Southwest Imports they always…read moreseem to have what I need in stock. If they don't I'm sure Robert can get it for you. The prices are reasonable and they are centrally located. It doesn't hurt that Robert is also a cool cat! So stop on by for your import car needs. Yelp on my peeps, Yelp on!

Southwest Imports Auto parts has always been helpful in finding just what I needed to fix my…read morevolkswagens. If they didnt have it, they'd get it for me quickly. Ricj and Robert are knowledgeable, helpful, friendly and courteous. Glad I went in there for help.

Vicky went above & beyond to find what I needed for a specific vehicle! Highly recommend this…read morelocation for a worry free experience. Great customer service every time I go!

I'm constantly in and out of town! So of course I'm in town and it's raining! Not only is it…read moreraining but my Yukon's wind shield wipers are dead! I drive to this place and there you go! Advertisement that they will put the wind Shield Wipers on for you!!!! In the rain. They came and helped me. Super friendly and nice! Who needs a man when you got these guys around!

Had a bent axle and needed whole new hub assembly. Was quoted $1200 at a place in Las Cruces,…read moremostly because they had to order it. But these guys had everything in stock. But that isn't why I give 5 stars; every place I called acted like I was asking for this crazy thing to get a new axle and hub assembly! Then I called here and not only did they know what I was talking about, but they looked the axle over and showed me things I hadn't seen. Very knowledgable and extremely friendly! I definitely would recommend them if you have issues with a 5th wheel wheel/axle/bearings. BTW, $540 for the axle and hub but also for the new hub on the other wheel. Couldn't ask for more in a business! Whoever owns this place should be very happy with the two guys working that area. We called 7 businesses before coming to this shop.

A big thank you to the friendly and fast working folks at Desert Haven! Cross-country, SF to Ft…read more Myers, my 4-pin connection breaks. 9:30AM on a Monday, the nice gal says "we're not too busy, bring it on over". I do, and not 45 minutes (and not much damage on my wallet either!) I'm back on the road safe and sound. Thanks so much!

Took my car in March and was not able to fix the problem, every time I went to check on car was…read morealways an excuse about the problem. I even went to buy a new battery so they will be able to work on the car comfortably, but he would just say it will have it ready by Monday. My car was there for 3 months and the owner still says he does not have enough time to work on it. Decided to take it to another shop, let the owner know I was taking it to another shop and he agreed and said he just need some time to put everything back the way it was, when the tow truck arrived hours later the car was a mess from the inside , the owners could not even put my car back the way it was when I first brought it in. Worst experience ever and waste of time going to this shop do not recommend at all.

So I left my car here for a diagnostic check before going to spend time with my mom. Came back…read morearound 2:30 pm and they hadn't still finished checking it. Which I was fine with and was trying to determine if I should have come back toward closing time or the following day, but Sam refused to give me an estimate. Then he became defensive, told us to leave if we were going to be impatient. Clearly doesn't like being asked questions. Then it escalated from there, there was cussing involved from both of us (him and I). Then he basically got in my face, and after a moment, I told him not to; which he replied he will fucking if he wants to. So it bordered on becoming a physical altercation. He left and I went to my car, only to see that my key wasn't in the ignition. So, I told one of the other employees, who went to go and get Sam. And it continued, Sam told me he didn't fucking care. Wasn't going to return my key to me and to call the police if I had an issue with this. Which I was forced to if I wanted my property back. About the hour that I waited, saw that he did nothing but laugh and converse with another man. I wonder how he manages to get any work done with doing nothing but wasting time. And finally gave them back after the hour, telling me that he felt bad for me since the police clearly didn't care since they had yet to show up. So if someone wishes to waste their time, money and be treated like they don't matter, this is definitely the place to go. And when told him I would leave a review, he thought it was hilarious. Clearly, he doesn't care about having a bad reputation and attitude and hollered as much to him before I was finally able to leave.

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.