My daughter just got her first haircut. Came out fantastic. I would definitely bring her here…read moreagain. The stylist was very professional and sweet .

I love life spa! They have an amazing amount of products…read moreand I love that they carry Moroccan oil hair and body products along with bumble&bumble -- I love that I can book from the app and I usually end up booking while I'm working out upstairs! I love that I can grab a smoothie at life cafe and then sneak back to the relaxation area while I wait for my treatment session. The receptionist is always prompt and attentive -- they've always been courteous and it doesn't hurt that they have cucumber water upon arrival. The first massage I got here with Joy was a XEN massage but she did more of a deep tissue. While there was a lot of pressure my back felt so much better after the fact! Second massage with Rachel -- I booked a XEN massage to loosen some of the knots in my back before carrying on with the rest of my day. She worked out every knot in my back and it felt AMAZING! I can't wait to come back soon!

I have a gift card- which has NO EXPIRATION DATE LISTED- on the card or the envelope. I drove from…read moreout of town today to use it & was told because it was an "older" gift card that it was no longer valid. They even had a master list & were able to look up my gift card with my name & information. I still have the actual gift card- which AGAIN HAS NO EXPIRATION DATE LISTED. I think it is RIDICULOUS to not honor this gift card! I won't recommend this spa to anyone. Their employees are not friendly and the management is TERRIBLE! They didn't have a problem taking my cash for the card- but can't honor it now? THIS IS THEFT! They stole $75 from me and I will be reporting them to the BBB & leaving negative reviews on every platform until my gift card is honored. PLEASE DO NOT GET SCAMMED FROM SPA COLLIERVILLE LIKE I DID. Do not purchase gift cards or ANY services from Spa Collierville! They will not honor gift cards and make up that they have expiration dates. SCAMMERS! THIEVES!! LIARS!! UPDATE: Company responded with a false allegations that I was disruptive in their clinic- but when asked for video evidence they could not prove it. So they also tried to slander me and have opened themselves up for legal consequences . Admit you are scam artist and liars. Don't you dare tell me I was rude or disruptive because I wasn't. Be careful because I would win in a civil suit . make sure you stay the facts and not more lies and BS . You still have time to make it right and I will correct my reviews and revise my complaint. I just want products what my card was purchased for. You obviously can't refund my credit card because it is expired. That was foolish to offer since we both know that can't be done. I am willing to buy product and spend extra $ if you honor the card

had the best massage ever. and I've them for decades ! Amber has the best hands. she did…read moreexactly what i asked, loosened my neck and got rid of the knots in my shoulders. i'll be going back once a month as maintenanc.

For the price of the massage, the spa should have more amenities. There is a quite room, but no…read morerobes, dressing areas, or showers available for the spa. Just sit here and wait. Secondly, at this price point, I was surprised at how casual the massage therapists dressed. I might return for the massage, but I won't be returning for the spa experience.

It was a decent experience but I've noticed over the years it seems like the staff cares less about…read moreyou. I just did a half spa day at Germantown Day spa and it's like no one really knew what to do with me while I was there. I asked massage therapist to apply firm pressure. I got soft at best. My facial was just someone rubbing my face. My lunch was lettuce with a slice of chicken on top on a fancy plate and my nails look like a five-year-old did them. I really want to love it here more because I've recommended it so much in the past. However now I recommend saving the your money and going elsewhere. I do hope they begin to step up though.

Amazing!! Friendly; very good massage.,I will return!!! Excellent customer service…read more We were greeted on time with smiles and staff. A great experience and will go back...

Depends on which girl you get first time was great ,second time was average. Didn't get there names…read moreif I go back I will!

What an AMAZING experience!!! The amount of concern, kindness, and excellent customer service I…read morehave not received in many years. My visit today gave me hope in humanity. The GM, Gwen, showed a level of leadership the world is missing out on; she is simply wonderful! Besides the bar none customer service, the facility is gorgeous; clean, and peaceful. Thank you for today! I'll be back. Jo Davis

What a wonderful experience I had with Bonnie my assigned massage therapist. 90 minute full body…read moremassage is just what I needed while traveling for work. Work hard but we need to remember to pamper ourselves as well. This location is clean, all of the staff is very friendly and accommodating. Ambiance was a 10 out of 10. Thank you to the staff for a great morning start.

Love love love. I left feeling amazing!!! Thanks to Katie ! This is my second time going to…read morechampalou spa and I hadn't been disappointed yet ! Thank you

This post is well overdue, but I still wanted to share my experience. I went to this spa with my…read morefriend in July of 2024 i believe, to get a facial and body service which we scheduled beforehand. From their options i selected a thirty minute facial and a thirty minute full body message. The facial was incredible I wish I knew the woman's name who performed the service. It was a comfortable space with soft lighting and music. Very relaxing. My body message on the other hand was a different experience. I remember the lady wasn't thrilled that i chose the 30 minute full body massage because "it wouldn't be a lot of time to get to every part of the body". Which i told her that was fine and to just focus on a few main parts... She didn't make the space feel super comfortable and was loudly breathing and I could hear all of her movements. Not a huge deal, we continued and i just tried to relax and enjoy the massage. Unfortunately, it was too intense for my liking, and i did try and signal that to her. Which i don't think was received... It almost felt like she was doing that because she was a little annoyed i didn't choose a longer timeframe for the massage. Ever since going my collarbone pops. I don't know why and it still does even almost two years since. Overall, the experience was mostly good! I enjoyed the welcoming lady at the front desk and the lady who did my facial. Only thing was the woman who did my massage did not give me the experience i was truly hoping for from getting my first massage out! And on top of that my collarbone popping ever since just shows how aggressively she was massaging!

Dee is amazing! This was my first experience with massage and it was fantastic…read more I debated for a while on whether to give massage a try for my neck and shoulder. After seeking medical help, tried home remedies and even thinking about voodoo, I decided to give massage a try first. Opulence is in a office building and from the outside doesn't look like much. Once inside though it opens to a fragrant waiting room filled with soothing sounds. The room has a massage table in the middle with a little chair and table for personal items and to help change out of clothes. Dee cares about your comfort while still providing an excellent massage. She has made me a fan of massage and I plan on going back!

Dee Vickers and her staff work wonders. Top notch massage professionals here n Memphisread more

Can I just start off with saying my hair looks amazing?! Lexi worked hair magic on my hair! I went…read morein with dead, bronzed tinted hair. I came out with way better than I expected! 11 out of 10 review! You have to go see her!!!

So friendly and welcoming. Extremely clean and safe…read more GREAT amenities in the rest of the club for spa visitors!

HORRIBLE EXPERIENCE!!!…read more I have been here several times and have never had this happen. I get regular full face waxes due to a medial condition that causes excess facial hair. My waxer continuously asked if there was anywhere else. Yes I want a full face, I expect a full face. The wax was extremely painful and left me cuts and bruises on my face. I specifically told her brow shaping, but it doesn't look like she did anything except leave bruises. I never complain but I will NOT be going back! (Posted on behalf of my sister)

I have been going to Gould's for a couple years. When I needed an emergency haircut they were able…read moreto fit me in that day with another stylist who did a wonderful job too.

My fiancé and I have been coming here now for a few months for 90 minute couples massage and we are…read moreloving it! Angela and Tenechia are amazing at what they do and we can't recommend them enough! They are attentive to your needs and what you say is bothering you. Very professional! On our last visit, Latoshia was one of massage therapist and just like the others, very professional and amazing! Highly recommend Gifted Hands and the services they provide!

Received a deep tissue massage today from Angela and was absolutely amazing! Gifted hands is an…read moreunderstatement, not only is Angela extremely strong but also polite, gentle, professional with a great personality. I will for sure be booking again and highly recommend her services. - Neil R.