Denise!!!! I love her! Since the first day I met her, she…read morehas always been personable and funny! I have always been picky about who I go to for waxing! I met her when I moved to Memphis at European Wax Center and after she decided to open her own location, I immediately followed! She is very down to earth and make you feel very comfortable. She walks you through everything that she is doing and talks to you to relax you to take your mind off the day! She is very professional and will work with you if your schedule conflicts! She is the best and I trust her fully!

Traveling through Memphis, the Brow Girl got my brows under control! Thank you, thank you!read more

My first negative review ever. I called to make an appointment for brow tint only as I have been…read moregrowing brows with serum for a year and needed the grays tinted. My brows and lashes are dark brown with a bit of gray. She said tint and shape, I said tint only. She said fee was $20. Got to appointment and again she said tint and shape and I again said tint only. She talks me into tinting eyelashes also. As she's tinting she doing some rubbing which ends up being shaving. She then does a bit of plucking which ends up being plucking the gray hairs I came to have tinted. She hands me a mirror and my brows are GONE! A fine line of brows left which are not even on both sides. So shocked I can't comment. She then charges me $100 which I pay like an idiot! Additionally I can't see any tint on my lashes.

Amanda is amazing at skincare and lashes. I go to her once a month for a dermablade facial and…read morechemical peel; my skin has totally transformed since I started seeing her last year. She is also fantastic at lash extensions and brows. Check her out!

From the owner: Specializing in Eyelash Extensions and Skincare. We offer classic, volume, and mega volume lash…read moreextensions. We also offer a full range of skincare with a particular focus on treating rosacea and acne.

My review is specifically on Lauren's work. She is a super sweet stylist. I have now been to her…read moretwice and she always does a great job and makes me feel at ease. I have very straight, fine hair. I always want a simple trim and very thin, natural highlights. She does this perfectly for me and then styles my hair in soft waves so I feel like a million bucks when I leave! For the salon itself- there a few pros and cons. I like the design of the salon. It's beautiful and a comfortable place to be. I also like the times they are open because I can always get an appointment after work. I do not really like the little boutique they have. The clothes are all really overpriced for what they are and it just seems a waste of space. Also, you cannot tip your stylist if you pay on a credit card. You have to use their ATM. This combined with the boutique makes the customer feel like they are trying to make a few extra bucks at the expense of the stylists. All companies have figured out a way to get tips on a card- it can't be that hard. Overall- I would definitely recommend you visit to see Lauren for color or cut. She also does extensions! But bring cash!

Alex has been amazing in helping me care for my skin. She takes the time to listen to my concerns…read moreand address them. I've seen a dramatic change in the hyperpigmentation and texture of my skin since I've started seeing her. If you're looking to better care for your skin and love being pampered, Alex is your go to gal!!!

I'm still getting compliments on my eyebrows after 2 years of having them done! Best decision ever…read more Im so happy with the long lasting and natural looking result. Thank you!

I won't get a facial anywhere else!!!!!!! Jacie Seering…read morey'all - I don't even have enough words. She truly TAKES CARE OF YOU & you feel like you're just hanging out with your best friend who is simultaneously massaging your face hahah I've never had truly "bad skin" but I was so fed up with how DULL and lifeless my skin always looked. Now with my regular facials - my skin is glowing 24/7 even when I haven't been taking the best care of it. Go see my girl Jacie immediately!!!!!!!

I had my facial with Hannah. She was awesome. She did a consultation and we talked about my price…read morepoint and came up with the Red carpet facial. I was nervous about the dermaplane bc with my PCOS I tend to be on the furry side and I am a firm believer in waxing. It's been a few weeks and my skin still feels amazing. And no stubble feeling. The chemical peel was very mild. She also did an extraction. I am a HUGE fan of that. The pores on my nose actually shrunk! I can't wait to book another appointment. It is the ultimate way to relax.

I am sorry to say that today I am not highly rating this business…read more I have been receiving services here for almost a year, and today was the worst. I had a 3:45pm appointment and was not assisted until almost an hour later. There was no compensation offered and not even an acknowledgment until at least 30 minutes after I arrived. If appointments are not going to be adhered to, then why have them? It should not matter if you're busy, that should not overstep an appointment. This was the second time I experienced this, as my last appointment was the same and when I checked out, the gentleman did not want to give me the $5 gift card I earned, on an email promo. Once I was finished, I went to pay. I had a $5 gift card from my last appointment, which I received from a discount text, that I had to prove I received, for $50 plus, services. I also received another text for a $5 discount if I received services of $50 plus. The guy that checked me out (same gentleman as before; I am assuming one of the managers) stated I could not use 2 discounts, I explained I only wanted the $5 card for my next visit, especially due to the almost hour wait and I still spent $100. He said he would not. At that very moment, I decided I would no longer patronize Milano Nail Salon in Germantown. When you consistently spend over $100 on nail services, IX monthly, there should be some consideration when appointments are not kept by the staff. I can say that Trang has ALWAYS been very welcoming and does a superb job and Emilee & Henry are great at their jobs. Respectfully Submitted, Sabrina Walker

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

Rosalyn is the absolute best at what she does! I have been to her for dermaplaning, lash lift,…read morebrazilian wax and a PRP facial. I am always impressed, my lashes look amazing, the wax is the quickest and most painless I've ever had and her facials and recommended skincare routine are keeping me looking 10 years younger than I am, I constantly get asked what my secret is and I owe it all to her!

A review that's outside of my comfort zone due to its intimate setting but here we go!…read more My first visit at Sugaring NYC- Memphis was last summer of June but yesterday made my seventh visit. Prior to my first visit, I received conventional waxing services but not sugar waxing. I have heard of the term without the knowledge of the full benefits. That's until a Soror, who's the owner of the Memphis and soon to be Midtown location explained thoroughly. Which encouraged me to give it a try. In short term it's like comparing fruits and vegetables to organic verse none organic. Sugaring is applied to the body temperature minimizing discomfort, still treats discoloration, the clean up is effortless with water and eliminates the usage of tongue depressors. *That's if you're a zero waste savvy.*. Unlike conventional wax is composed of rubber resins and other potentially harmful chemicals. All of my six visits were serviced by Danielle, loved her! Unfortunately she's no longer working at the franchise in efforts of receiving her degree. Which I salute and applaud her because school isn't for the weak! My last two recent visits were serviced by Sarah. Professional, personable and comforting through her words of encouragement. I'm elaborating the word "comforting " because if you're a first time wax (conventional or sugaring) client it could be misleading as everyone's tolerance level towards pain varies. I can say the more consistence the better for the benefits of less pain, becoming more comfortable with the process including your waxer and the swift of hair removal. This location is always promoting special offers on the website or the chalkboard as you walk into the studio. Sugaring NYC's motto "Once you try Sugaring, you will never go back to waxing" is one of the truest statements I can vouch for.

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.