I was just provided with towing service by Gabriel great Customer service Showed up on time and took care of business Thank you.

Worst customer service. Whomever answers the phone there needs a class in customer service. Cranky when she answered the phone before I even said what I needed read more

I chose this tow service because the owner lives near me. He wanted to charge me $200 just to move a car 2.5 miles. It would take longer to hook the car up than to make the 8 min trip. The guy was very flippant and it's clear he doesn't value his clients. I would make this company your last choice. read more

Great service! Mark replaced my car battery free under warranty. Mark was polite and very helpful.

Worst towing company in history. Sadly the tow truck driver was so incompetent he damaged my car, which I witnessed as he unloaded my car from the tow truck. The so-called "Office Manager" blatantly lied to try to cover up the negligence on their part and refused to pay for the damages. They claimed to have video to prove they did not cause the damage but the video was Never provided. You reap what you sow. Save yourself the headache and contact a different towing company, these people are ignorant. No wonder their website doesn't allow reviews.... read more

You really have to be a miserable person to work for Steve's Towing. They are the contracted towing company for my apartments. I got a new car this week so I had not gotten a new parking sticker and even when they can see it's clearly a new car with temporary plates they tow it and charge me $100 cash to drop it, no warning or anything. Just broke people that need to scam and prey on others to make a living. read more

Gabriel and Alex towed by car in tip top shape, and had great personifies! Very talkative and made this experience much easier. Great job Gabriel and Alex!!! read more

Steves towing awesome company. Fast, reliable, Friendly, dispatch was Courteous, polite, and got A tow truck out to me in 10 mins. Not 1 hour. Love Steves Towing. RICKY at dispatch handled the call she is the best. Highly recommend these guys for all your towing needs. Respectfully, Lisa Gregory read more

AAA IS SADLY THE COMPANY THAT HAS HIRED THIS CONTRACTED COMPANY FOR TOW JOBS! Shame on AAA !!! Although , I don't really believe AAA is fully aware of their provider's alternative and sinister motive to gather cars from AAA for profit....Steve's towing is merely set up to get your car and take it to their salvage yard , Then auction vehicle or piece out each part of your vehicle! If Steve's towing shows up when you request tow service from AAA, decline, as they will somehow sabotage this tow and railroad your car to their own personal salvage yard. You will then be forced to pay their excessive fees. just to have vehicle released back to you... read more

Had Jonathan come out and change my battery. He was awesome! Customer service was amazing! His service was on point and he was prompt with the call. Definitely will call them out again if needed. read more

Great service they picked up our car after an accident. The driver was courteous respectful asked us if we needed anything great experience highly recommend! read more

We had our Honda stolen back on 3/31, it was recovered by riverside county sheriffs yesterday. OFCOURSE The sheriffs had it towed rather than actually calling the owner of the vehicle. When my boyfriend called the guy was super nice and willing to accommodate him with us getting there before they closed. We got there around 3 today, they were nice enough to check out the condition of the car before getting it out and paying the $400 to recover the car. He even helped my Bf get a screw driver to try to start it since the ignition was messed with. Extremely helpful, was pretty friendly and made the process of getting our stolen car back. Nobody is ever happy about paying a towing company to retrieve their stolen car, in this case the blame of the $400 we had to pay to get our car that was stolen out is totally on the sheriffs department. Can't say I'd recommend this place because if your stolen car ends up here, you don't get a choice but if it does end up here, they seem to be friendly and willing to work with you. read more

A huge thank you to Gary!! He was dispatched out almost immediately and only took 20 mins to help me off the side of the road. I got bought a new hybrid and he had some friendly advice to share which was much appreciated. He shared some experiences with other hybrids and that they are always have low clearance. I feel he went above and beyond helping me out. It was a pain trying to get the car off the flat bed and the to get the planks out. read more

Steve's Towing - Towing Near Me - Perris, California

We needed our 1/2 ton truck towed over for a break job to our mechanics 4 miles away from home. We scheduled this tow on a Friday through AAA, who in turn contracted with Steve's for a tow Saturday morning. Steve's Towing no showed our appointment time, so we subsequently contacted AAA to find out what happened. Steve's apparently "declined the tow" which left us in the lurch with our mechanic and without a vehicle (over Father's Day Weekend) until the following Monday when a new tow request could be re-arranged. I have no idea why they "declined the tow" except to say that, at only 4 miles, it wasn't the kind of tow that would produce a big fat invoice to AAA!!! read more

Gabriel was professional and quick. Got my truck on the bed and delivered with no problems.

So my mother calls me and tells me she accidentally locked my 2 year old her car at the grocery store, she continues to tell me what happened and all she could mention was a gentleman name jermaine I am hoping he works with this location because he couldn't possibly get enough recognition and love from our family he got there so quick and opened the car even quicker. We are so insanely grateful for this man! (If he is not with this location please reach out to surrounding areas near menifee and find this wonderful man thank you!! read more

I had to get my car towed on New Year's day with Steve's towing. I must say that the tow truck driver, Gabriel, was on time and very professional. Gabriel made me feel at ease and assured me that my car would be delivered at a specified time, which it was!!! I'm very appreciative of Gabriel's support throughout this towing experience!!! read more

Worst customer service. Also trying to charge for battery replacement when AAA covers it. $65 for what takes 10 minutes. No thanks Not the first experience with them. Truly they just don't care. Big company with no Values. Sad. read more

I called Triple A to request a tow truck and Gabriel came to my rescue. He's very professional and made the ride home pretty fun. Thank you again!! read more

Hey everybody, my initial experience was not a good one. My car needed to be towed from a dealership to an automotive shop. YESENIA from steve's towing called me to confirm the tow. She started to explain to me how when they went over 7 miles there was an extra charge, so I asked her if the extra charge start from the actual company site or did it start from the dealership which i believe is a valid quesrion. she became annoyed with me and started to annunciate her words, like i was not understanding english or like I was a child and repeated what she had said to me in a rude manner. Completely rude the whole time! Yesenia needs stronger coffee in the morning or anotuer job that makes her happy because she clearly is not happy! OK, moving on so next we have our tow truck driver, who came out and meet me at the dealership, kept us updated the whole time and was just a pleasure to be around, very professional and courteous. His name is Elliott and they are very lucky to have him! Thank ypu Elliott, it was a pleasure!! I am giving five stars because of him! read more

So money hungry and unprofessional! Get your trailer stolen then recovered only for these crooks to charge you 700 and not give a flying crap about what an incovience it is to you! If u want to get screwed give steves towing a call!! read more

My car battery died so I put in a call to AAA and they dispatched Steve's Towing to assist. Jonathan and Elliot arrived promptly and I have to say that I was blown away by their professionalism, courtesy and thoroughness. A big THANK YOU to both Jonathan and Elliot. You two are just amazing professionals and have beautiful souls that flowed thru just from the conversations we had. God Bless you both! read more

Had an issue with the battery in my Hyundai today. We ended up getting two absolutely awesome guys, Jonathan and Elliott to come out and help us change it. They were quick, down to earth and a pleasure to work with overall. I appreciate both of their patience and hard work that was put into dealing with my vehicle. read more

Last night, AAA and Steve's Towing in Perris CA left us stranded in the heat for over two hours. While the mechanic who finally was kind yet filled with the same excuses as the rude woman in their office who blamed us for their problems and being upset. She dress to be fired immediately. The real problem is that AAA never answered the phone once in those two hours. They simply take our money and don't care. Does it matter that my elderly father with Alzheimer's and blindness was in the car? Not at all to AAA. Shame on you all. read more

2 weeks ago my husband's truck was stolen and was found last night in the middle of nowhere in Perris. When we called AAA the dispatch sent Robert from Steve's Towing. Our experience with Robert was very pleasant We highly recommend this towing company. read more

Very family friendly company, guy did everything possible to help me out, definitely recommend, better than a lotta companies

I had my truck towed by Gary from Steve"s towing service. Gray was nice guy was late on a tow but he stated to me Monday's are busy . I took his word on that he was sorry and professional . I felt sorry for him I offered him a drink when we got to the repair shop .. read more

I had been using Steve's towing for years as they are part of AAA road side assistance. And it wasn't until this year that I received horrible service. The first incident occurred at 3am on a dark and foggy road in Perris. Mother had run off the road and tow service showed up and said he couldn't help without the police. He then proceeded to call the police and HE LEFT US (2 WOMEN ON THE SIDE OF A DARK ROAD) when the police arrived they said there was no need for police intervention and said the tow service was wrong in leaving. They should have waited until police showed. We then contacted TOWN & COUNTRY TOWING in perris and the police waited with us as the vehicle was in a dangerous location. The second incident took over an hour and a half to respond with no phone calls to update us on the status of our wait. I submitted complaints with AAA in regards to electing TOWN & COUNTRY as an alternative to Steve's Towing as well as receiving reimbursements for charges incurred from having to use a different tow service. read more

Worse EVER they not only broke a new law AB1222 of Cal. and committed fraud they did it with a threat to dump amour truck on the side of the freeway if we didn't pay hundreds of dollars. We are calling credit company and police to report. They not only were HORRIBLE to my 80 year old father they did so with such a disgusting excited voice that we had to do what they said "or else" I am going to go to every rating and consumer outlet online and reporting this to all of them. In a day where seniors are struggling to get by, to do this to people is beyond DISGUSTING to me and really breaks my heart. read more

It's impossible to say everything that I want to here because this is a family site. However, I will give you my opinion of this company, based on my many years of seeing their work and having two bad experiences with them myself. I am retired law enforcement and Steve's towing was one of many tow companies on our rotation list. I always dreaded when dispatch would tell me that Steve's Tow was on their way. Often incompetent and the drivers almost always had bad attitudes. I would often get complaints about them for various issues, including items missing from vehicles and of-course, the prevalent accusation of over-charging. Two personal experiences with Steve's Tow has reinforced my opinion that this is a terrible company. The latest event involved one tow driver training a new hire. Apparently, showing him how to be a complete jerk. He was rude, obnoxious and completely out of line. Thankfully, the new hire was quite nice. Please look at all of the bad remarks on here about them, over many years. Several of these folks warn about staying away from Steve's Towing at all costs. My most recent experience in March 2020, tells me that nothing has changed at Steve's. I would not recommend them to my worst enemy. read more

Tony was so nice! He arrived quickly and helped when I locked my keys in my car. Thanks Tony! read more

No no no Direct quote from gal who answers the phone "we're kind of busy here, and I'm trying to get some bookkeeping done but I had to answer your call" All I was trying to do was schedule a future tow (not last minute nor an emergency) I'd wrap a rope around my waist and tow it myself before I would use this company! read more

Unfortunately in Lake Elsinore they are it for AAA service. DONT HAVE CAR PROBLEMS IN THEIR RANGE. Complained to AAA and they didnt care. Found a really nice jeep owner that towed me for free after Steve's Towing said "tough shit. Wont help you" and drove off. read more

I called AAA she said that help was on the way and they told me that Steve's towing was available one of the drivers called me and asked for a description of my truck is it OK no problem when the driver got there a little bit of an attitude he didn't want to take my truck from Lake Elsinore to Chino he basically left me there stranded did even offer it take me to a gas station supposedly the trucks are not capable of towing an F2 50 single cab call back AAA they approved it and Steve's towing did not want to tow it Shame on them so don't ever get stuck in Lake Elsinore and have Steve's towing try to tell you vehicles I don't even want to give them one star didn't even offer nothing soon as the driver took pictures and said I'm sorry and he left read more

AAA shouldn't use this towing company, because they DON'T want to service AAA members, very bad attitude very bad service .....

Worst tow service ever! I called AAA and got a text saying it would take an hour and half. I called at that time and they hadn't even left the shop to get me! Told me they where cleaning the truck cause of oil, got there and was so dirty like us not been cleaned in days! Driver was not friendly had attitude. I called AAA to even let them know of the bad service!! read more

Liars and crooks, referred to me by AAA! I they installed a battery for my dads truck too big to even close the hood. It is $90 battery that had never been used, obviously the wrong one. I filed a formal complaint with AAA! Steve's towing lied to AAA. Steve's towing are complete crooks. Don't trust them unless you want to throw your money away to liars!!! read more

Steve's Towing came out when we had a tire blow out on our trailer. Daryl the driver was very helpful and put us at ease while changing the tire. I highly recommend them for their fast, courteous service. , read more

Back in October, our pick up truck had an oil leak in front of our residence (not in our driveway). AAA's new policy was to not cover expenses if the vehicle is at the person's residence. The AAA representative did not inform us, so we waited for the tow truck. So, when the tow truck driver came, he informed us that it would cost us $80 just to tow the pick up 7 feet back into the driveway. We were late leaving for a trip to Arizona and we were very frustrated with AAA for not informing us of their new policy. The truck driver took pity on us and moved the truck back to our driveway as a courtesy -no charge. This act of kindness was noted and appreciated. read more

If you want a tow truck driver who thinks he is a mechanic to diagnosis your car when you request for a tow and pressure you into driving it yourself when the car is not running right and then leaves your wife stranded a 1/4 mile down the road after it breaks down again talk to Derek and the rest team at Steve's Towing. Supervisor is a real peice of work as well and will lie and say anything to get out of taking responsibility. Seriously AAA approved doesn't exactly mean quality anymore. read more