Came here to get my brakes serviced because I was having issues, but I was turned away after they…read moresimply "cleaned my brakes" and told me I was good to go. Fast forward three months, and my brakes are now completely worn out and need to be replaced. They also somehow missed a nail in my tire, even though I'd been having to constantly top it off because it was losing air. I trusted that my car had been properly inspected when I brought it in, so it's extremely frustrating to find out that both issues were overlooked. I definitely would not recommend coming here if you're looking for a thorough inspection or diagnosis.

We use Steve's consistently and they are thorough, fair on the price and highly accommodating. I…read morewould recommend them to anyone looking for service.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

I had a great experience with this shop! Craig was professional, friendly, and honest throughout…read morethe entire process. He took the time to explain what was wrong with my car and what needed to be done, and the repair was completed efficiently. I really appreciated the quality of the work, customer service and price. I would definitely recommend this shop to anyone looking for a trustworthy place to have their car repaired! Thank you!!!

Craig is the best. Fair and honest work on my vehicles for many years…read more My Dad got me going there twenty years ago.

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.

Great place. Their hours are unpredictable, but that's about the only negative. I took a car here…read morefor a second opinion. I had been told by another auto center that I needed a new part that cost $13, however, to replace the part, they said they had to remove the engine to get to it. Estimate was $1000. It was an oil drain plug. I was skeptical, so I went to Diefendorff for a second opinion. Diefendorff called about 2 hours later saying it was fixed and the grand total was $25. Small oil leak is no longer and it didn't cost $1000. Wish I had just gone to Diefendorff first.

WOW! What a great experience with a repair of "someone else's mistake"... Stupid lugnut…read more... Not only did they get me in right away, they did a superb and (least cost effective) job!! I then took. my car back to get my (NEW) tires installed - the SAME day! :) Who does that ? Thank you so much, Cliff & Kim - for a wonderful first time experience with your Auto Repair shop. Not only is your staff professional and kind - but very courteous!

Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

Nightmare experience. Please do not trust this place. I went in for an oil change on my 2012 TOYOTA…read moreCamry Hybrid, mileage159000, only because there was a coupon offered on FB that I would get $50 off. (Well, that ended up being only $25 off per two separate visits at specific time periods. ) Anyway, while I was there, the owner, Steve brought out pictures of the underneath of my car. (Also texted these to me.) Stated that I needed a whole new radiator and hoses. That I had a leak in a seam of my radiator. Showed me that pic of it. I told him that I had NO leaks noted on my garage floor, which I understood as how you would know if you had a radiator leak. Especially one being as bad as needed attention that day. He told me that the cost was $1300!!!!! I NEVER do more than an oil change unless I check things out further and get 2nd and 3rd opinions. This day I was not thinking correctly. So, I agreed for him to do the radiator. A loaner car was given and charged to me for $20/day. I should never have left my car. He also added that my car needed attention to a few other things - Struts and control arm bushings were worn, stabilizer links (worn and broken), tie rod needed replaced. Since the struts/stabilizers were found as RED and needing immediate attention. I came back the next day to pick up my car. I drove it straight down the road to my other auto repair place (which I should have done the day before). They disagreed that the radiator even needed done after I showed them the pictures, let alone the huge cost. I then made an appt for the next day to have them check out the other repairs that Shaw Auto pointed out = estimate was $1617.18 which included shocks, struts, sway bar, need for reset steering angle ($20) and 4 wheel alignment ($140). After I left there, My Engine light went on my dash, also my Hybrid engine caution lights. I was furious. My car horn was very weak also (As I had to honk at someone who pulled out in front of me.) I drove straight back to Shaw Auto and told him my dilemma. He gave me back the keys to the car loaner and put my car up on the rack. I left, but was very nervous about letting him even "fix' the 'problem'. So, I drove back in about 40 minutes. My car was still up on the rack. He asked me why I was back. I told him I wanted my car back. He told me it was being 'fixed'. I asked, for what. He said that there were bubbles in the coolant of my (new) radiator repair. What?! I looked it online. The repair was not done correctly or not detailed enough. Bubbles in the coolant is detrimental to a hybrid car. So, I waited another hour for my car. I did get to take it home after they test drove it after their 'fix'. I went back to my usual auto repair place the next day, and they told me I needed NONE of the repairs listed that Shaw Auto had taken pictures of and told me that needed repaired. My car was in excellent condition for its age and would last a very long time. So, do NOT go to Shaw Auto in Cuyahoga Falls. Huge rip off. Please, get a 2nd opinion on any big repairs. Shame on you, Steve!

This is the most reliable service station I have ever been to. They are knowledgable, and friendly…read more Their station is clean and pristine and thie work reflects their appearance. I have been going there for 14 years and never had one problem. I bought a tire there got a nail in it, and they repaired it at no charge. Amazing place.

Needed a new tire but was told I could only buy 4 tires and not just 2 because it was a liability…read more Uh ok. Been doing that for years at every other tire shop. Sorry. I wasn't born yesterday. They are liars. Go to Perry Tire. They won't gyp you.