This shop did a great job taking care of our family and getting us back on the road. We were…read moretraveling from NY to KY when our wheel bearing broke. We have a newborn and a 2 year old with us, we picked Jim's based on other reviews and we're glad we went there. We got to the shop 45 minutes before they closed, they took a look at it and order the part just based on hearing it. My husband took the car back first thing in the morning when they opened and they had it fixed within 2 hours. The staff were all friendly and helpful, let my husband see how bad the wheel bearing looked and the price was more than fair considering the urgency of the situation. If we lived in this area, we would be customers for life. Thank you so much Eric, Mike and Tim!!

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Sad news for us but great news for Dave!! This Friday,…read moreSeptember 30, 2022, is Dave Hall's last day at Hall's Auto Service and also the end of a family business that has been (I really hate "past tense"!) an integral and for many a beloved part of Munroe Falls in what seems like forever!! Many of us watched Ralph grow up with work-worn and greasy hands in his Dad's shop, but he too is moving on to something new. Dave, enjoy your well-earned and way overdue retirement! And Ralph, I know you will easily find a new job at some lucky business that understands the various definitions of "Opening Day". Thanks so very much to both of you for your great work, and especially for your kindness over so many years. We sure are going to miss you guys!!

These guys helped me out with an issue and didn't charge me a dime. They were super nice and I…read morecouldn't have asked for a better experience.

The guys are always courteous and professional. If you have any concerns they address them and let…read moreyou know. I highly recommend them.

They were quick to respond and was able to fit me in and recommend the best tire for my use…read more(towing) they are very knowledgeable and only recommend what is needed. No up selling.

Good, honest service at a good price. Got brake pads done without any issues. I do wish they would…read morebe able to give an estimated time it will be done. It's more of a drop it off and we'll work you in and call you when it's ready.

Great customer service! Love this place have been taking my car here for 14 years if so. Ben is…read morealways fair and honest!

Honest, courteous, professional, affordable, I haven't found a reputable auto repair place in quite…read moresome time. THIS is the this place!

I had the air conditioning system on my 2002 Acura MDX replaced. Alan was the mechanic and did a…read morevery good job installing the new system, testing it and charging the system. I am very happy with the work and highly recommend Randy's Automotive.

Still taking my car here two years later. I don't really understand the negative reviews I've seen…read morebecause I have never experienced any kind of unprofessionalism from this place. The employees have never sat in the office and gossiped about anything. The front desk girl is very nice and friendly and does talk to you but she is not gossiping. The quality of the services they provide and the prices can't be beat. Anytime I bring my car in for a specific issue they fix it. I've never been given the run around or felt like I was being taken advantage of as a female. A lot of mechanics take advantage of women and try to charge us more thinking we don't know any better but this place doesn't do that. I was taking my car to Vandevere and paying 100.00 for an oil change when Ken's charges me 45.00 for the same service. Also it takes them maybe half an hour versus three hours at the dealer. You can't please everyone but this place has way more positive reviews than negative and I definitely recommend taking your vehicle here.

I've been taking my cars here for years. Always an honest place, they never try to oversell a…read moreservice. I trust Ken and Shawn to always take care of me and my vehicles.

Fast, friendly service I would recommend this place. Staff had me in and out the same day. Very…read moreprofessional.

Best service! They do a great job fixing my car and their customer service is phenomenal! Highly…read morerecommend!

We've been taking our Pathfinder and Corolla to Craig for 2-3 years and absolutely love him…read more He's handled our oil changes, tire rotations, back caliper replacements, front struct replacement, among other things. He's also given us multiple options for repair work. In one instance he even recommended the cheaper option for us. That significantly earned our trust. We also needed some work done right before leaving for a trip and he had everything repaired before we left. We highly recommend trusting your cars with Craig!

Craig is a very knowledgeable, personable and professional mechanic. He is very patient and…read morethorough explaining the repairs needed. His service is excellent and prices are reasonable. I highly recommend talking with Craig before taking your car anywhere else.