I am a retired auto tech. I dropped my car off for an alignment. They called me a while later…read moretelling me there were bad parts and they would have to replace them before doing the alignment. They also told me I needed 4 new tires before they could do the alignment. Having checked everything before taking the car to them, I knew it didn't need any of the parts they claimed. I asked them to show me the bad parts. When I got there, the man doing the work tried to show me the bad parts using an incorrect method which made it look like the parts were bad when they were not. I took the car home, and subsequently made an appointment at the Alinement Shop, who checked the car out, found no bad parts, and aligned the car for me with no problems.

All I can say is WOW! What a great group of guys .Went there this morning for a fluid film…read moretreatment,told them I was gonna stay and was td to make myself at home.Kinda reminded me of the car shows I attended with my father it was like an extended family I never met before.These guys are great

Finn Automotive is basically a one-stop shop. Andy is very knowledgeable, super-friendly, and fair…read morepricing. Andy works with you on the most cost-effective solution for your automobile. Would recommend to anyone.

From the owner: Finn Automotive, located on the Stow/Kent border, offers comprehensive car repair and maintenance…read more With years of experience, Finn provides top-notch service at great prices, building lasting relationships with satisfied customers. Specializing in everything from radiators and brakes to tune-ups and check engine lights, Finn delivers honest, trustworthy, high-quality work in a large, clean, and heated garage. Experience personalized automotive solutions, direct contact, and professional service tailored to your needs – available anytime. Call or text Andy at 440-785-1350

Prices seem to have escalated recently, but when they…read moretrouble shoot and fix your auto they do excellent work. Using them for over 20 years.

What a great facility to have your auto work done. I hade major engine work completed by Import…read moreAuto with zero complaints. It was a tough job and they did what they quoted me with no surprises. You have a new satisified customer!

Robert has helped us with our last 4 vehicles which has been a blessing. We have had only 1…read moreaccident that was our mistake. Deers love our cars and truck. We received a compliment yesterday about how nice our 10 year old truck looked. Robert has our vehicles detailed every time we had them in for service. The price has always matched the quality of work performed. What more can a person ask for. Tallmadge Collision has always treated us like family listening to our needs and providing professional service.

Dealt with Robert for some front end damage. Very professional, TCC even noticed some other things…read moreand quoted them while the car was there. I felt zero pressure from them to have any further service done.....Great experience. P.S. everyone wants their cars ASAP, they were honest and correct about the timeline.

Called this business to have my car check out, Brett came out to my home without a truck, that…read moreshould have been my 1st red flag, he had somebody in the car with him, 2nd red flag, removed my battery from my car; disappeared, never returned, called his phone 330.414.0523, which he never answered, voice mail was full. Called him 2 days later, he answered the phone, claiming that the battery would not take a charge. I asked him to bring the battery back and place it on my porch, that was two days ago, no call or no show. So too sum it all up....he has failed to return my battery for my car, I will be filing a police report. I guess that battery was worth something to him! I only put the one star because it was required :-(

HONESTY AND INTEGRITY, it isn't dead after all!!! FAR exceeded my expectations on EVERY level, YOU…read moreWILL BE TAKEN CARE OF!!! This dealership actually cares and demonstrated this on levels that I will honestly never forget!!! Nothing makes a woman more nervous than buying a car (especially those of us who know next to nothing about cars), and when I fell in love with an SUV at this dealership, I was cautious and nervous. Bricil put me at ease and guided me through the process with so much kindness and sincerity, I feel like I made a new friend! I felt very secure in my trade-in, a very fair exchange price was offered and the team made sure to get me in the road quickly and in my dream car. But where Serpentini earns my loyalty, and should earn your business, was what transpired after. Without getting into specifics, an issue did arise that any other dealership would have shrugged off or dismissed. John, a manager within the sales department, rose to the occasion. His dedication to my safety and my concerns was unparalleled; honestly I'm still in utter disbelief at how well I was taken care of, what lengths he went for my needs as a customer, and wish I could do more than this review. Please, PLEASE do yourself a favor and buy from Serpentini if you want absolute peace of mind. This car is everything I have ever wanted, and I may have found it at another dealership, but what I would not have found was this incredible dedication to customer satisfaction. You won't, either. Go to Serpentini, look nowhere else, you will NOT regret it!

My family recently purchased a Jaguar SUV from Serpentini Chevrolet of Tallmadge less than 30 days…read moreago. While the salesperson was professional and easy to work with, the experience after the sale has been disappointing. Within days of purchase, the vehicle developed brake issues. We contacted the dealership and were initially told the brakes had already been inspected and there was nothing wrong. After pushing the issue, the dealership finally inspected the vehicle and determined it DID need brakes, which were replaced at no charge. That directly contradicted what we were originally told about the inspection prior to sale. Shortly afterward, the check engine light came on. Communication became inconsistent, callbacks did not happen as promised, and it became easier dealing directly with the service department. The first appointment for the check engine light was canceled because the light turned off before the visit, and we were told to call back if it returned. It did return. A free detail appointment was already scheduled for Monday, May 11 at 8:00 AM after winning a dealership promotion. We drove 45 minutes to the dealership and arrived on time, only to be told after arrival that the detail would take the entire day. That had never been communicated beforehand. More importantly, despite the vehicle being purchased less than 30 days ago and the check engine light issue already being documented with the dealership, we were told there would be a charge just to diagnose the problem. At that point, we left without the detail because the situation had become unacceptable. A vehicle purchased less than 30 days ago should not already require brake work, repeated calls regarding a check engine light, and a charge to inspect a recurring issue that was reported almost immediately after purchase. We are asking management to review this situation and address it appropriately. Based on this experience, this is not currently a dealership we could recommend to others.

Rodney and Shawn were AMAZING!! My Ford Fusion 2016 had a water pump break, and had been gone for…read moretwo months and had been to multiple shops, no one could fix it or figure out what was wrong with it. Thankfully it came into Rodney and Shawn's hands and within a week he was able to diagnose it and put a whole new engine in it and had it running like a brand new car, while also giving us a great deal because of length of the other shops took for them to try and fix it. If it wasn't for them we don't know where this car would be probably in the scrap yard to be honest. We can't thank them enough for the great service they provided and the hard work they put into it. 10/10 would recommend to anyone! Thanks again!!

This place is the worst don't go here the lie to over change on repairing that's not needed …read more Backyard mechanics. Had my truck for three weeks with no work done lie about a locked engine. Fraud don't go here .

Always efficient and helpful. I've purchased tires there multiple times. Both times without an…read moreappointment, and they got right to me.

Free your schedule if you come here.I pre-scheduled an oil change and my appointment was for 11. I…read moream writing this review almost after almost two hours of sitting in the lobby and still waiting. I'm only giving two starts because the place is clean and the prices were good.