Jim, Jamie and the guy's have got you covered. Don't see just ask. Don't know how to use it.. Just…read moreAsk. Needs something fixed or custom... Just Ask. Want the second sentence to match the rest of them... Don't Ask I'm not back spacing that much, you get the gist. JUST ASK!!!!! What a wide variety of choices to select from and at a great valu for a small town shop... you pay a little more but you get so much more than the big box stores.

Great people, and Local. Always support the Locals, They are our friends for HELP…read more Remember THIS !!!!!!!

Awesome hardware store and run by good people! They are always very helpful and knowledgeable in…read morefinding what you need!

What a delightful little store this is!! I came in today…read morehoping for help with steel or iron type hardware and that's exactly what I got. The owner was attentive and gave me the time to address what my problems were..did I need a curb or a skirt, a rail? A ledge?? As hardware goes, it was a unique opportunity. We selected a ledge and she found the screws and drill bits I needed to set it all in place... I needed #8*1/2 wood screws and I didn't need to go digging around looking for them myself and the 5/32" drill bit only cost 2.80. In fact, when I was walking in, a customer came out with a window pane cut with 5 tulip shaped pieces of glass in an antique window!! That's fuckin' brilliant! I wish I lived closer. I'd shop there every day. They have drinks and snacks and paint and tools!! They're really into helping their customers.

Love Gui's Ace Hardware. They have plenty of employees on hand to answer questions. While not one…read moreof the big box stores they generally have most of what I need. During a recent home project I found myself there 5 times in one day. Each time I found my item quickly or was politely assisted in finding what I needed. I like their rewards program. I regularly get coupons towards purchases based on my previous purchases. They are convenient and friendly. They've saved me countless trips to the big box stores that are miles away.

If you are someone who loves hardware stores, and remembers when almost every neighborhood had one,…read morethen Pine Avenue Hardware is for you. In operation for 70 years they have tons of new old stock items and hard or impossible to find older plumbing, hardware, and household items. The store is really part museum with photographs of the owner decades ago with the likes of Tony Bennett, Frank Sinatra, etc., as well as wonderful old store fixtures. But this is still clearly a neighborhood anchor. When we were there recently people came in to have keys cut, for a large cast iron frying pan, and other everyday items. You will not find the selection of a larger store, but no hardware store aficionado should be within 20 miles of Pine Avenue Hardware without stopping by.

I visited the store twice this week, the first time I made a purchase of some miscellaneous items…read moreat checkout a wrong red hair male ask me if I was a rewards after putting my phone number in he said you get a $10 gift card. I didn't pay to much attention my receipt but he actually charged me for the gift card. Not knowing this. I went back to the store. Purchased $125 faucet. Gave him that card. He took the $10 off. Told me I qualified for another one and charged me for that one I just noticed this. I will return to the store tomorrow 12/26/25

I had a water line break on our pedestal sink in the early hours. Went to Home Depot because…read moreopened at 6... no help. Waited till 8am and hit my go to VALU Home Center. They rock it on the daily! A staff genius immediately offered his help. I showed him what I needed and I was out the door in less than 10 minutes. Purchase installed easily, ! This knowledgeable awesome service is so valued to me. They will always be my go to hardware and more store!

An old school, family owned hardware store still run by the original family to my understanding. I…read morefeel like there aren't many of these around any more and I'm glad to have Grimble's in Lockport! I had to get two keys made and get some screws for a dresser. The staff was very friendly and was able to give me exactly what I needed. The keys worked perfectly. I have had keys made here before and they were also perfect; I've had to take keys made at Home Depot back for not working properly on more than one occasion. I highly recommend Grimble's for your hardware store needs!

Local locksmith operating a small neighborhood hardware store. Not a big box store. Great service…read moreand reasonable prices. I love the local vibe.

The customer service at this location is the best. There is usually always someone to greet…read morecustomers as they walk in. I always find what I'm looking for and more. We've been coming here forever many years ,never had a problem returning or exchanging an item. Customer Service Excellence!

Decent prices and helpful staff. Almost every time I walk in, someone greets with a smile. They…read morehave a good variety but are limited by space. Great, smaller hardware store and pretty easy to find everything. They have some great sales and helpful, knowledgable staff. Would give five stars if they didn't seel pre-opened stuff that people had used and returned. I sometimes see packages that are obviously opened and then taped and sometimes even dirty items showing they were used and returned. Other than that, I've always had a positive experience. Plenty of parking and pretty decent hours of operation.

An Unfortunate Series of Events In October 2025, I brought…read moreseveral window screens to be serviced. Some were bent and needed replacement, while others only required rescreening. When we picked them up and brought them home, we realized the screens did not fit properly, and the bent screens had not been replaced as requested. I called immediately, and Patty initially acknowledged the mistake and told us to bring the screens back so the issue could be corrected. Shortly after that, I had to travel out of state due to an emergency and was away for approximately one month, bringing us into December. After a very rough winter, we finally returned the screens. While they were repaired, they still did not fit correctly. At that point, a technician came to the house to measure the windows. We later received a call that the new screens were ready, and we picked them up. Due to continued wind, rain, and cold weather, there was a delay of a few weeks before installation. Unfortunately, once installed, several screens still did not fit properly, and some were clearly the wrong size altogether. It appeared as though the same size screen was made for windows that were originally different sizes. I paid over $350 during the first visit and was then required to pay an additional $300+ to have the work redone. When I tried to explain the discrepancies to Patty, my concerns were dismissed due to the amount of time that had passed. In the end, I am out more than $600, with screens that still do not fit correctly. I am extremely disappointed and frustrated. We have done business with this company--both personally and professionally--for over 20 years. Sadly, after this experience, that relationship has ended. Not a happy customer, and we will not be returning.

The hours of operation is not cool what hardware store closes at 5pm and not open on Sundays.my…read morebusiness will go elsewhere cuz they aren't open after 5pm on a week day and closed on Sunday that's when people are trying to come to shop can't cuz they aren't open

You go here instead of Home Depot for the customer service, convenient store size and to support a…read morelocal business. The rewards program, if you take advantage of it, makes pricing comparable to the big box hardware stores. Location location location. Whenever you can avoid the traffic of transit rd in Lockport I think that puts a check in the pros column too.

I have the best luck here! Excellent staff. Hav been doing some home remodeling projects and this…read moreplace has been wonderful!

This Valu Home Center is the best! They are always helpful without being intrusive. They give you…read moresuch personalized service it makes purchasing easy. They have a great selection of items for all things related to your home. My favorite is during gardening season, but even at the holidays this is a wonderful place to stop. I have not even mentioned their paint department! Amazing! I have never gone wrong getting paint here. Paint supplies are easy to find. Color matches are perfect. They are even offering service to your car.

Unfortunately, they closed the Lockport store. I like going here, it was smaller than Home Depot…read moreand there was always staff to help you. I could get in and get out. Plus, no self check out! I hate them, they only take jobs away, they never work right, they're a pain. Loved Valu because you got a real live person!