If you're looking for a knowledgeable and friendly local paint store Schuele is the place to go!…read moreThe staff really knows their stuff and can help ensure you buy the correct products for your project. Need a paint match? We'll they take the time to test the match and make adjustments accordingly. Not sure of his name but the guy whose typically behind the counter and has a hoodie on is a paint magician!

So next to the Scheule hardware store is the paint store. And I think this one was first actually…read more I needed paint for a fence. I had the color and brought a sample with me. We were able to match it easily and very cost effectively. They have every color and can make even more than you can imagine. Easy parking.

The customer service at this location is the best. There is usually always someone to greet…read morecustomers as they walk in. I always find what I'm looking for and more. We've been coming here forever many years ,never had a problem returning or exchanging an item. Customer Service Excellence!

Decent prices and helpful staff. Almost every time I walk in, someone greets with a smile. They…read morehave a good variety but are limited by space. Great, smaller hardware store and pretty easy to find everything. They have some great sales and helpful, knowledgable staff. Would give five stars if they didn't seel pre-opened stuff that people had used and returned. I sometimes see packages that are obviously opened and then taped and sometimes even dirty items showing they were used and returned. Other than that, I've always had a positive experience. Plenty of parking and pretty decent hours of operation.

I was very pleased with the help I received at Schueles on Main Street. I had been trying to find a…read morepaint color for my kitchen for weeks and had looked at far too many swatches and nothing seemed to look good, all the swatches looked very yellow when viewed in my kitchen. I went to this store and I left with specific swatches that the salesman picked out for me. I had brought samples of backsplash and counter and with his help I have now finally made a decision. He really knows his paints and how they reflect color. I learned a thing or two of which I'm very appreciative.

This store/location specifically has more helpful associates than the other scheule location.read more

This location only had self check out open and we got an attitude from staff when we asked where to…read morepay with cash, I'll shop at Valu from now on, such a huge warehouse that you can't find anyone to answer a question and then get an attitude from the girl at the front telling me she's going to lunch?? It's 430......

I like to recognize when I receive good customer service. I especially like to highlight it when it…read morecomes from younger people. Ryan, the Tool Rental representative at the Clarence/Williamsville Home Depot deserves to be highlighted. He was professional and actually knew his job very well. He told me all I needed to know about the tool I was renting and even some extra pointers along with being able to clearly explain their rental agreement and pricing. . He didn't mumble in speech, he gave me eye contact, he shook my hand. When I know I'm gonna receive good customer service, I don't mind driving a little further or paying a little more. Ryan provides that type of service.

Hecktours. Not to be confused with Helltours, where you can meet the devil, or Heaventours, which…read moreis available by the hour from Barbie. Definitely one of my fave hardware stores in Buffalo and one which I will keep coming back to, because their prices are good and service is lovely, and they're just good people overall. In many regards it's one of the best ones I've been to. There are lots of locations around Buffalo, but this is one of my favourites. Located right on Clinton in the heart of Kaisertown.

Nice to know there are still small hardware stores where you can get personalized care with your…read morehardware needs and advice on your DIY projects.

I have always been a fan of small local stores and a loyal customer of Hectors since they were on…read morePayne Ave in North Tonawanda. I understand there is a salt shortage and they are trying to be fair... After 3 phone calls about a shipment they were receiving today, I was told to call back and talk to the manager. I work up the street from this location and asked for 1 bag to be set aside for me to be picked up on my lunch and was told "no that's not fair to everyone else"... The bag was for my 93yr old father, to keep his walkway clear when I take him to Roswell... I will never spend a penny in any of these stores again! Totally ridiculous!

Stopped in for a set of keys to be made for our house. The staff were friendly and helpful. We…read moretalked about the Super Bowl and who might win. My cost was under $7.00 but I got the fancy keys. Place was organized and clean. I try to go there before chain stores because it's in my neighborhood.

Always find what I am looking for (in a pinch). Well, how about 90% of the time. I have shopped…read moreDibbles for 37 years.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

Stopped in for the first time today to pickup 2 items as a gift. I was going to order online, but…read morewhen I saw the in-store pickup option, I opted for that. But it's not as smooth as other websites, they want you to call the store with the part number to confirm availability. However this wasn't too bad, the associate Tom pulled the items for me and kept behind the counter. The items were ready for pickup immediately, so it was great to be able to pay in store then be in and out quickly. The associate that cashed me out was courteous, and overall I had a great experience! I would recommend for their nice staff and good prices.

I've been to this Rockler's a number of times and each time the staff has been incredibly patient -…read moreshowing me where to find things, answering my questions, and giving some pro tips to make my projects easier. I also appreciate that I don't feel like they're trying to oversell or upsell on things I could do less expensively. For example, we are redoing our kitchen ourselves (it's an ongoing process if you know what I mean) and we reused the old cabinets because they were in good shape. The old cabinets had doors that were not compatible with hidden hinges unless you wanted to spend an *obscene* amount of money on hinges. The guys at Rockler's walked me through the options and I realized that we just needed new doors. Initially I thought we would make the doors but then that felt a bit overwhelming with all we needed to do. So I decided that we were going to buy doors. Rockler's sells doors. I figured that was perfect. When I went back in to tell the guy helping me that we were going to buy new doors, he told me that the style door we were interested in was actually a very simple one to make. He outlined the process right then and made us feel much more confident about the process. Making doors is really a better option for us because we will save a lot of money that way and we've done some woodworking before - just not cabinet doirs. We stopped in today to get our materials and when I saw that they didn't have any reviews I wanted to add one right away. If you're looking for a truly knowledgable staff that will support you or simply provide quality materials, definitely stop into this location of Rockler's.