what a great dealership they can do it all.. steve is so knowledgable cars are his passion and he…read morewill help in any way he can. ive bought 2 cars form him in the past and will return.... thanks steve

From the owner: We sell used vehicles, specializing in pick up trucks.read more

I called in at 3:15PM and asked for a lift from Kankakee Library to my home 11 miles away. They…read morereplied, "We're not running that far right now." I asked them if they knew any other company that could, to which they replied, "We're the only service in Kankakee, so, No." This place is a joke. My life is travel, and I've never heard of a taxi service refusing a client. Especially over 11 miles. This is the one and only time I'll ever contact these people.

We have used Big Larry's twice for cab rides on two separate occasions to take us and pick us up…read moreto/from bars, that way we can drink and make it home safe. The drivers both times have been very professional and showed up a few minutes early. Unfortunately though, they are the only cab company in the Kankakee area so if you know you are going to want a cab, you may want to call in advance to make sure you are able to get a ride (on New Years Eve, we had to end up driving and leaving our car because there was no openings in the time slot we wanted.) Prices aren't unreasonable. I would definitely recommend them to anyone wanting to avoid a DUI.

purchased 2 cars from Strictly Business Motors. Had a great experience with both Mike and David,…read morevery friendl, patien, honest, and have very good cars on their lot. me amd my daughter couldn't be happier with the purchases we have mad. thank you Mike and David! -Rebecca

I really don't know how Mike expects sales when he gets angry about me asking questions about an…read moreoverpriced 20 year old car, selling for 5000 over cost. Maybe he got it as a trade in and paid more for it than expected, or doesn't know anything about valuing cars. Take it as you will, he's not into actually selling you anything, just ripping you off.

Don't buy a vehicle from this dealership. I bought the GMC Safari minivan years ago, and as it…read moreturned out, the spare tire was the wrong one, it didn't have a tire jack, and the driver window stopped working after a mile away from their parking lot. The staff (if you want to call them that) are in one word "Rude." The mechanics are subpar. Their shop and office are in a disarray. The old bat (Nancy) who answers the phone is as deaf as a doorknob. The old man (Jerry) sleeps sitting up. This family failed at operating a junk store an auction barn, and an ice cream parlor. Now they're selling cars. Go figure!

Great pre-owned cars, very fair pricing. Highly recommend. Many different makes and modes and the…read morestaff is very friendly and make all the effort to make you happy.

If I could give this place zero stars I would. My family and I drove an hour and a half for a car…read morethat was confirmed for sale on 7.14.2023 We a confirmed appointment for the 2022 Toyota Corolla wagon for viewing on 7.15.2023 at 11AM. We get to the dealer and are told the car is on the way. We sit there and are told that the owner of the car is in disagreement about selling the car. So not only was the car not at the dealership, it wasn't for sale to begin with after verification of time, date AND agreement of price for sale. I don't suggest doing business here. ZERO integrity.

This review is for Bill Kay's online parts department…read more I do much of my own car maintenance, and I am a firm believer in using genuine Honda parts for all the work that I do. When I needed to order a specific electronic part for my Accord, I called several local Honda dealerships, who all quoted me around $400 for the part. I did some research online and saw that several Honda dealerships run online parts departments which sell genuine parts at a significant discount compared to the retail pricing you would pay if you walked into your local dealer. It turns out that Bill Kay also had the lowest price by far, coming in at around $250 with shipping included (other online Honda parts stores came in at around $300 for the same part). When I called Bill Kay Honda (BK Honda parts), I was transferred to a parts manager after a very short hold. He was friendly and advised me that the part # I found had been superseded, but that the updated part # was priced the same. I ordered the new part, expecting it to arrive in around a week, but it actually arrived in just 2 days! The part came packaged in a large box, and when I opened the package, I found that they had done a careful job of double-boxing the part and using plenty of packing material to prevent damage. The inner box still had the shipping label from Honda Motor Co, indicating that the part came directly from Honda to their dealership. After getting through all of the packaging, I was happy to find that the part was indeed brand-new and still in the original plastic wrap. It ended up being a very smooth installation, and I will definitely consider BK Honda when I need another part in the future.

What a bunch of scumbag dastardly…read more You tell my daughter that she needs hundreds of dollars worth of work when she had her 2013 CR-V in for an oil change. Work that we just paid to have done 4-22-25. Did you not do the work then? The same place that told my wife she needed brakes on the 2014 CR-V. The fact was. The brakes were only 40% wore and went another 50,000 miles before they needed to be changed. 2 out of the last 3 times we had the oil changed you shorted us 1/2 quart of oil. You owe us a quart of oil. They forgot to check the oil on.my daughters car when they picked it up. My daughter is calling back after the car sits and she checks the oil. These cars don't hold much oil to begin with. 1/2 quart is a pretty high percentage of the total. We were taught to start the vehicle to fill the filter. Shut it off. Let it sit while you lubed the doors and locks. Then check the oil and add as necessary. It's good practice to check the oil after an oil change, but you should not have to do it because some chissler is trying to chisel you out of a 1/2 quart of oil every oil change. They took down this post on their Facebook page

So I found a truck that George's advertised. since I am located in Florida I had to rely on photos…read moreand phone communications but decided to buy the truck. We came to a price and i would also pay to have it delivered. I was told I could transfer my funds after we did some paperwork and I was willing to give a down payment but was told we could do that the next morning. So I made arrangements with a near by auto repair dealership to do a PPI for and they agreed when I called back to George's to close the deal and take the truck in for a Pre Pay Inspection they hung up on me. They would not take my 4 phone calls. finally I called on a different phone and he picked up on the first ring. When I said who I was he just said the truck was sold and hung up. Bad business and t terrible customer relations For what ever reasons they did not want the truck inspected. be extra careful when buying a vehicle from this dealer

We bought the truck the above guy is talking about, 1955 Ford F100, wired the dealership $18K,…read morearranged for delivery... delivery guy never showed. George has stopped taking my calls. I am sick inside!

Matt H. Was my sales associate…read more Anyways, I called over 100 + dealerships to look for a car and this dealership had what I was looking for after so many calls and we went all the way here to find a Venza & put a down payment regarding a brand new 2022 Venza. I called the dealership and spoke to Matt & he walked me through the process of allocating the car, to answering all the questions I had. Very nice and patient. He called a total of 3x and became an alarm clock for car purchases. After that, we set a time to come in and put a down payment to start the process of holding a car and that's what I did. To follow up, more calls were made over the time period to look for the ETA of the car. Matt was completely transparent with everything and with that being said, he provided the best service through every Toyota I called and went in to look for a car After the car arrived at the dealership, I received a call regarding the car and he sounded happier than I did for the car! We couldn't make it on the day the car arrived but the next day instead and he came in on his off day to sort it out for us, from paperwork to showing me all the cool features on the car to getting a car washed. Even had me drive it even tho I've driven it before. Put a bow to finalize everything, was our photographer and was so professional with everything. Out of all the Toyota's I've visited, I can't stress enough how much this will be my first choice in looking for another Toyota when time comes. Highly recommend Matt H for your service. If you go through him, know that you'll receive the best service, 100% transparency, patience; kind, genuine, hilarious and amazing service & personality. Matt H made the process super easy; explained everything to detail, and listened to everything we had to say/ask. Go to him for buying a car! Thanks for providing such amazing service to my mom and I, we appreciate it more than you know. Thank you. :)

I purchased a used Chevy Cruze for my daughter from Toyota of Bourbonnais and was told the vehicle…read moreincluded Toyota Brake Plus features. The very first night I drove the car home, I noticed that a rear light was not working. I contacted my salesperson the very next day to report the issue. Since I do not live close to the dealership, I agreed to wait until my first oil change to have it addressed. When it came time for service, I was informed that no used-car mechanics were available on weekends. Despite the fact that I had reported the issue immediately after purchase, the dealership was unwilling to accommodate me. After several phone calls and attempts to speak with management, many of which went unanswered, I finally scheduled a weekday appointment. After sitting in the waiting room for three hours, I was told that the light bulb was out, and it could not be fixed. All the mechanics had gone home, and I would have to leave once again with not back break light and most likely would have to pay for the repair myself. When I explained that I had reported the issue the day after purchasing the vehicle, I was essentially told there was no way the mechanic could have missed it during inspection. In other words, it felt like they were implying that I was not being truthful. To make matters worse, after waiting three hours, I left with only an oil change completed. The tire rotation I requested was not done, and now my check engine light is now on and my remote start no longer works (which both were working before they checked my car). Based on my experience so far, I have little confidence that these new issues will be taken seriously either. The most frustrating part of this entire experience has been the lack of communication, accountability, and customer service. Once the sale was completed, it feels like customer concerns no longer matter. I expected much better treatment from a Toyota dealership. I would not recommend Toyota of Bourbonnais based on my experience.

I have never left a negative review for any company before but I thought I should warn every one…read morewho is considering doing business with Brown and Brown and share what they have put me through. When I purchased a car from them in 2011 I purchased the extended warranty because I put so many mile on my car. And now 3 years later I purchase a new car from Kia. I go back to Brown and Brown and they promised to return me my $980 ( my unused warranty) within 4 to 6 weeks...I have now been waiting for over 9 weeks to get my money and all I get is the run around. I have spoke to the finance manager ( yes a new one) and the general manager (yes a new one) and they both just keep stalling. I spoke with my prior finance company RBS and they have confirmed the car was paid in full 2 months ago and they dont have the money. DO NOT TRUST BROWN AND BROWN! To be honest they dont even deserve the 1 star!

Went there for the replacement of a part on my Hyundai. They called me a month later to let me know…read morethe part was in & I should call to make an appointment. But by then I had already called D'Arcy Hyundai in Joliet, funny it only took then 3 business days to receive the replacement part.

Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

Every dealing I've had with this business has been superb! The owner Rick is extremely…read moreaccommodating, I brought in an old log splitter and asked them if they could install a new motor that I purchased on it and they were more than happy to help me out with my specialty item. Fast forward to now, almost 2 years later and I had some trouble with it, called Rick up and over the phone with multiple phone calls, he helped me trouble shoot and resolve the issue! Great business! You won't be disappointed!!