The check engine light came on on our car as we were driving from DC to Iowa, we found this…read morelocation on yelp in Lowell since we have family here. We called them and they were willing to fit us in on short notice so we could continue our trip. Sean was great!! He used the diagnostic tool to figure out what needed to be done confirmed they had the part and had us out and driving the next morning. We felt they were extremely honest and helpful. Highly recommend

I would give this a zero star, But that's not an option. DO NOT TAKE YOUR CAR HERE. My mistake…read morewhen I went to buy 2 cars there and I guess I wasn't dressed like I could buy my vehicle In cash, because NO ONE asked if we wanted to test drive a truck. We bought 1 truck and on separate times purchased 2 other cars from Phillips in Frankfort. We purchased the tire wheel warranty for all cars. We took our truck in and let them know we had the warranty. Found out they didn't go through the proper steps THEIR MISTAKE, and now the tire isn't covered! Spoke to the general manager and he said " sorry you must not have told us that, nothing we can do" really. I purchased the warranty, first words out of my mouth when I told them I had an issue. The worst customer service I have ever experienced by staff and manager ! DONT GO THERE

This was the most friendly, helpful, and nicest dealership I have ever had the experience of buying…read morea car from. I had a little different situation buying a car from them, and they were super generous. I live in Tennessee. But my parents still live in the Chicago area. Generally there are more cars in the Chicago area so I flew home to look for cars over the weekend. I knew exactly what car I wanted which Access Auto had listed for sale. They were the first dealership I visited. Kyle who is the owner's son had washed the inside and outside of the car. Looked brand new. Now I had trouble getting financing being I lived in Tennessee and have never taken out a loan before. So they agreed to hold the car for me as I find a loan. Long story short, they held the car for me over a week before I could provide them the money for the car. No other dealership would have been so generous to do that for me. If I ever have to purchase another car in the future, I will first reach out to Access Auto first, even though I live in Tennessee. They really care about there customer's and doing the right thing! It's hard to find that type of customer service now-a-days!

Danny is a very kind man and what I love about him is he does do his best to keep his cars in…read moreaffordable price range for the customers. He also is in no way a pushy sales man. He sits down with you, listens to all you have to say and works out the very best possible deal. His customers come back because he chooses to deal with you with integrity. So many dealerships can not be trusted these days. Danny is sure you can have a car fax on any car you are looking at. He wants his customers to return!

Extremely pleased with the service I received from K&M…read more.. They rebuilt my 2011 Silverado transmission at an affordable price, provided me with a courtesy car and completed the work in 4 days as quoted. I highly recommend !

I was referred to K&M by two different mechanics I highly trust and they were completely right. K&M…read morediagnosed my problem quickly with no cost as I didn't need to have the work done. Outstanding and honest business with incredible staff/advice. I can't recommend them enough and will be back for any future work I may need. Don't think twice and choose K&M for an honest/affordable company that combines high quality and integrity!!!

Nice afternoon gawking at some beautiful cars with my nephew for his birthday. I have driven on 394…read morethousands of times, but never knew this was here. Thanks to my fiance, we came across this place in the off season of the outdoor car shows. Hung out and perused the variety of cars stored here and took lots of pictures. They had coffee and water on hand with M&M's or trail mix for snacks. There are very clean restrooms here. ( this was a bonus f ok r me because we had just had a lengthy drive from the Mons tree era Jam at Allstate Areana)They have half a dozen posters to choose from if you were interested in decorating a space. Huge hit for my nephew! The staff is very engaging and cheerful. Always enjoy a quiet place to go with a shiny, elaborate, luxurious automotive scenery.

SCAMMERS -- BE VERY CAREFUL BEFORE GIVING THIS DEALERSHIP A DEPOSIT…read more I'm sharing my experience because I would strongly encourage anyone considering purchasing a vehicle from this dealership to READ EVERY DOCUMENT CAREFULLY AND GET EVERY PROMISE IN WRITING. I inquired about a 2021 Jeep Trackhawk, and a gentleman named Steve West contacted me. From the very beginning, his approach was extremely aggressive and pushy. Almost immediately, he was pressuring me to put down a deposit so that nobody else could purchase the vehicle. I told him clearly that I wanted to come in Saturday, inspect the vehicle, take it for a test drive, and decide whether I wanted to move forward. Despite that, Steve continued texting me repeatedly, claiming that numerous people were interested in the vehicle and warning me that I would "lose my chance" if I didn't leave a deposit. I came in Saturday and was greeted by Britanni, who initially seemed professional and helpful. I was allowed to inspect the vehicle and take it for a test drive with another employee. Interestingly, during the test drive, I was told that the vehicle had been sitting on their lot since May and that there hadn't been much interest in it. That was very different from the repeated messages I had been receiving about supposedly having numerous buyers ready to purchase it. After the test drive, I told Britanni that I liked the vehicle and wanted to move forward, but that I needed financing. She told me that was completely understandable and provided me with the banks they work with. However, she also insisted that I leave a deposit and specifically represented to me that the deposit was completely refundable if there was a problem with financing. Based on that representation, I gave them the deposit. That is where the situation went downhill. I contacted all four lenders Britanni provided. None of them would finance the vehicle because the vehicle was to new and they only deal with classic cars. I was then forced to seek financing elsewhere. I contacted additional lenders, and ultimately even obtained a pre-approval from Bank of America. After submitting the required documentation, however, Bank of America ultimately declined the loan. At that point, financing had simply fallen through, exactly the situation I had been told would result in my deposit being refunded. Instead of working with me professionally, I received a rude phone call from Steve questioning whether I even had financing and once again telling me how many people were supposedly interested in the vehicle and that another customer was coming to pick it up. Today, I contacted both Britanni and Steve and explained that financing had not worked out and that I wanted my deposit returned. I sent multiple emails and received no response. I called Steve multiple times. Rather than discussing the issue professionally, he refused to take my calls, hung up, and eventually sent me a text stating that the deposit was not refundable. So let me be very clear: I was told the deposit was refundable if financing did not work out. Financing did not work out. I requested my refund. They are now refusing to return it. That is not what I consider acceptable business conduct. And this isn't simply a disagreement over whether I "changed my mind." I attempted to obtain financing through the lenders provided by the dealership and through additional lenders. The financing was not approved. I am now preserving all of the documentation, communications, financing records, deposit records, and messages related to this transaction and will be pursuing the appropriate avenues to recover the money. I am also reviewing my rights under the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, and will be escalating the matter accordingly rather than allowing this to simply be dismissed. If a dealership tells a customer that a deposit is refundable under a specific circumstance, GET IT IN WRITING. I made the mistake of trusting a verbal representation. I won't make that mistake again. As for Steve West: your sales tactics, constant pressure, repeated "someone else is going to buy it" messages, and the way you handled this dispute were completely unnecessary. Being aggressive with a customer does not make you a better salesperson, and refusing to communicate when there is a dispute certainly doesn't make the situation look better. A dealership that has supposedly been in business for 30 years should understand that customers expect transparency, professionalism, and accountability. I would strongly recommend that anyone considering doing business here proceed with extreme caution. Do not rely on verbal promises. Get everything in writing before handing over a single dollar. My experience has been documented, and this matter isn't over.

I could not be happier with the professionalism, price, and communication. when it comes to…read morefinding a tow you there are many low brow shitzers out there, Tim is not one of them! defiantly worth calling.

From the owner: Services: Office Hours 9AM - 3PM, Recovery, Towing and…read moreFlatbed Towing Brands: Chevy, Ford, Toyota, Kia, Hyundai, Dodge, Lexus, Nissan Location Facts: A Few Blocks South of 30 on 41 Wheelchair Accessible, Text Communication, Emergency Service, Paperless Billing

After someone broke my window and stole my laptop I was having a bad day. Was driving by Accurate…read moreAuto Glass and thought I'd stop in to see if they could help me tape up the window. Paul the owner went out of his way to help me out and would not take any form of payment or gratuity. It's been a rough week, and people like Paul restore my faith in humanity. Paul's not only earned my future business...hopefully he's earned yours. Thank you , Paul. You brought tears to my eyes on a day I really needed it

Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.