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    Schultz Auto Sales

    1.0 (1 review)
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    7 years ago

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    Bill Kay Honda - The front end of 2014 Grand Cherokee Jeep

    Bill Kay Honda

    (50 reviews)

    What a bunch of scumbag dastardly…read more You tell my daughter that she needs hundreds of dollars worth of work when she had her 2013 CR-V in for an oil change. Work that we just paid to have done 4-22-25. Did you not do the work then? The same place that told my wife she needed brakes on the 2014 CR-V. The fact was. The brakes were only 40% wore and went another 50,000 miles before they needed to be changed. 2 out of the last 3 times we had the oil changed you shorted us 1/2 quart of oil. You owe us a quart of oil. They forgot to check the oil on.my daughters car when they picked it up. My daughter is calling back after the car sits and she checks the oil. These cars don't hold much oil to begin with. 1/2 quart is a pretty high percentage of the total. We were taught to start the vehicle to fill the filter. Shut it off. Let it sit while you lubed the doors and locks. Then check the oil and add as necessary. It's good practice to check the oil after an oil change, but you should not have to do it because some chissler is trying to chisel you out of a 1/2 quart of oil every oil change. They took down this post on their Facebook page

    I came in today and spoke with Joe not an issue as they took me for a great test driving the used…read morevehicle that I was interested in. numbers for my trade was discussed and I was pleased about coming to a decent amount. However when the manager came over to tell me he wouldn't budge on the price of the new one giving me an excuse that's what he paid for it at auction and had to cover his dealer auction permits cost I and he wasn't making any profit. I debating on laughing in his face or saying something rude like who sells a car and doesn't make a profit. I'm one for not playing stupid games or wasting my time when you're talking almost 40000 out of my pocket. So I simply asked Joe to write everything out and I'd go over it later before making a decision. He typed everything out and was trying to be slick and added a 1500 dollar theft program into the deal and with out telling me untill I caught it. When asked about the dollar amount he showed me a flyer for added insurance for theft of the car. I started that's why I have car insurance and to remove this. He said they'd write in the deal and remove it later. Also pressing me beyond the norm of obtaining my e mail address so they can send me more junk that I don't want sent to me. Car buying is as easy and or as difficult as as the salesmen cares to make it. Due to the ridiculous comments from the manager and the lack of integrity of being up front about add on's for profit; thinking I'd sign a contract to make a commission or a few extra dollars profit, shows total lack of honesty and integrity. Treating customers like they are gullible and or stupid is just what makes car salesmen not worthy of buying a car from. as I see it, if they can't respect me and my time. Why would I spend my time purchasing a car here. As a final note if you check with the internet and other dealers you can obtain the cost of what dealers will likely pay and the original veh sticker to aid in knowing the proper price for any car. So why car salesmen lie is beyond me. due To these issues I'll be purchasing elsewhere. Good job guys, go back to car salesmen 101classes!!!!!

    Toyota Of  Bourbonnais

    Toyota Of Bourbonnais

    (38 reviews)

    We put a deposit on a 2026 RAV4 that was just what we wanted but still in production. Our sales…read morerep, Amir, kept us updated on its delivery date, made it easy for us to secure our loan, and took care of the few details at delivery to make sure our car was perfect. Anthony, the finance manager, was also great to work with, and made the final paperwork a breeze. If you're looking for friendly service and a no-pressure buying experience, give this dealership a call. Well worth the 90-mile drive.

    I purchased a used Chevy Cruze for my daughter from Toyota of Bourbonnais and was told the vehicle…read moreincluded Toyota Brake Plus features. The very first night I drove the car home, I noticed that a rear light was not working. I contacted my salesperson the very next day to report the issue. Since I do not live close to the dealership, I agreed to wait until my first oil change to have it addressed. When it came time for service, I was informed that no used-car mechanics were available on weekends. Despite the fact that I had reported the issue immediately after purchase, the dealership was unwilling to accommodate me. After several phone calls and attempts to speak with management, many of which went unanswered, I finally scheduled a weekday appointment. After sitting in the waiting room for three hours, I was told that the light bulb was out, and it could not be fixed. All the mechanics had gone home, and I would have to leave once again with not back break light and most likely would have to pay for the repair myself. When I explained that I had reported the issue the day after purchasing the vehicle, I was essentially told there was no way the mechanic could have missed it during inspection. In other words, it felt like they were implying that I was not being truthful. To make matters worse, after waiting three hours, I left with only an oil change completed. The tire rotation I requested was not done, and now my check engine light is now on and my remote start no longer works (which both were working before they checked my car). Based on my experience so far, I have little confidence that these new issues will be taken seriously either. The most frustrating part of this entire experience has been the lack of communication, accountability, and customer service. Once the sale was completed, it feels like customer concerns no longer matter. I expected much better treatment from a Toyota dealership. I would not recommend Toyota of Bourbonnais based on my experience.

    Schultz Auto Sales - car_dealers - Updated October 2026

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