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    Steven's Custom Gutters

    5.0 (1 review)

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    19 years ago

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    Sunset Heating Air-Conditioning

    Sunset Heating Air-Conditioning

    3.0
    (4 reviews)

    how is everyone doing on this hot day well for me I am not doing so good because with this company…read morethat I'm talking about right now there's heavy say guy came to my house. He came to my house three times to do my AC and when he came to my house, he had a running off a light switch so when you turn the light switch on the AC come on and when you turn the other light switch on the heat I that a lazy like he didn't wanna do right and then what do he didn't try to come back and see what was wrong. What did he do wrong? He just text me and told me that he's not doing service at my place. No more and I feel like that's wrong. If you messed up something you back and fix it so I'm not on here to leave. No good comment on this company for a simple fact I feel like that was a lazy that he did of running them off a switch a light switch that is, but for everybody don't mess with this company, if the heavyset guy come to y'all house do not let him fix nothing. He does a lazy now today is 95°. I don't have no AC and I got keys in the house so I give a call and tell him can you come back over here to look at my AC? He told me he's no longer doing service at my house no more at messed up seemed like he just run away from his problems so good notes on a lie. I can't say about the other workers that work for that but I'm talking about the heavyset guy. I don't know his been in my house three times and when he came to my house three times it seemed like he didn't wanna do no work is like he did lazy running it off a switch instead of having it hooked up to my thermostat that's lazy work

    I was referred to Johnny Jackson to assess my home Air Conditioning for not reaching cool…read moretemperature settings.  Based upon his "inspection", he stated, the copper pipe connections were leaking due to bad soldering and the A-coil evaporator is probably leaking and should be replaced.  I asked, if the leaks could be sealed instead?  He stated, he could use a sealant for the leaks and recharge the refrigerant but kept insisting on an A-coil replacement (more expensive option). I finally agreed and put down $750 deposit.  Later, Jackson stated "somebody possibly stole" the refrigerant from the AC unit because it was nearly empty.  Already skeptical of his insistence of replacing the A-coil and now, the stolen refrigerant theory, I canceled the repair and asked for a refund of my deposit. Upon request of my refund, Jackson stated because he already ordered the A-coil, it would delay me receiving my refund for a couple days. 5 days later and after 2 more requests for my refund, he mentions a service fee.  He stated, "As a contractor by law your money will be refunded minus the service fee, expect a certified letter in the mail with your check in the mail." I asked about the law.  He stated, "Don't you worry about it all you need to know is you are getting you refund minus the service fee." Not one time, during our initial phone call, the three times he came to my home nor on the emailed receipt of my deposit, did Jackson mention a "service fee". I had another HVAC company assess my AC and upon inspection, the refrigerant was NOT empty but under higher pressure than normal and they found no leaks.  My AC is working.  Come to find out, I didn't need a new A-coil. Why?  Because my AC unit has a "N-coil" which did NOT need replacing.  Johnny Jackson was definitely deceiving, had the intent to overcharge me and apparently, needs to research & update his knowledge of evaporator coils.  UPDATE as of the posting of this review:  Jackson stated to a 3rd party that he has 30 days to return my refund.

    Aaron's Plumbing

    Aaron's Plumbing

    1.6
    (60 reviews)

    Unacceptable Service - No Work Done, Just a Baseless Opinion…read moreThe plumber dispatched to my home through American Home Shield was completely unprofessional and unhelpful. He did not inspect, test, or even attempt to diagnose the plumbing issue I was experiencing. Instead, he took one look and claimed it was a broken pipe--without using any tools or performing any kind of assessment. Asked for an invoice he sent me a text with a picture of a yellow invoice stating a broken pipe and it's gonna cost 7000 to 9000 dollars pulled the fee and diagnosed it out his ass!!!! I called another plumber paid out of pocket for the clean up resolve and further inspection!!! I asked for a detailed invoice of the issue as I want it resolved they sent me an invoice picture via text message --how professional!!! This conclusion was based on a previous visit, not on the actual issue I called about. He was in and out in minutes, offering no help and leaving me with no answers. Because of the urgency of the situation, I had to hire my own licensed plumber, who came out, actually diagnosed the problem, and fixed it--something this contractor should have done in the first place. This kind of careless behavior is dangerous and a waste of customers' time and money. If you're working with this company, be warned: you may get a shrug and an excuse instead of real help. I would never use or recommend this plumber again. I did file a complaint with American home shield and wish I would have come to help first !!!!!!

    I just had several services through Aaron's and I am extremely pleased. They repaired my toilet,…read morebathtub faucet, clogged sinks and outdoor faucet. American Home Shield could not have selected a better subcontractor. My technicians (Ray and Aaron) were extremely nice, professional and respectful. I am so happy that everything went so smoothly. A++++ experience!

    Gali’s Roofing And Gutters

    Gali’s Roofing And Gutters

    5.0
    (3 reviews)

    The soffit and fascia started to fall apart on our garage and we tried to cover it up until we…read morecould come up with a better solution. We chose Gali's Roofing and Gutters based on the great Google reviews. I contacted Gali's and told Luis what needed to be completed; we made an appointment for a sales rep to come out to assess the damage and the price was affordable. We appreciated that the workers came out when they said they would. Our garage looks so much better! Thanks for all of your hard work and keeping us updated on what needed to be done next. We will utilize your services again if needed.

    We had sudden flooding in our basement and I got in touch with Gali's for emergency cleanup. Angel…read morecame with his team almost immediately and really saved us from a gross and difficult to clean mess. I was so impressed with their timeliness and thoroughness that I worked with them on the restoration work as well. They were amazing - highly communicative and responsive, very thorough in the high-quality work that they did, quick to address any concerns I had, and all done at a very reasonable price. We also worked with insurance on the claim and they helped make that process, which could have been tough and arduous, to be very smooth and easy. Overall, I really loved working with Angel and his team and would definitely recommend them to anyone looking for help with restoration work! We have a lot of work to do on this house and I will definitely be working with them again.

    Qualified Appliance

    Qualified Appliance

    1.0
    (8 reviews)

    Do not use this business!! I wish there was a no stars rating. This is long but read b/c you need…read moreto know what you get if you use this business. Our home warranty program had them come out to fix our dishwasher, and the first time they came Nelson was great. He said he would order the part and then come back to install. Our home warranty program gave me the tracking number for the part and it arrived in two days. I waited for Nelson to call me (as he promised) and he never did. Over a week later I called him. He claimed the part had just arrived (uh, no, I tracked it on fed ex) and we scheduled service for that Thursday. He never showed. I called him Thursday and Friday and left messages and he did not return my calls. I called my home warranty and they called him and he answered promptly and said he would call me first thing Saturday morning and come and fix the dishwasher. He never called. Saturday afternoon I called him, and he didnt answer or return my message. I called a few times on Monday and he ddint answer. Finally I blocked my phone number and he answered! He said he didnt have any afternoon slots for the next few weeks (really??) and I explained that we can't do mornings and that I was also not going to wait for a 4 hour period since he already stood me up. He told me to call at noon on Tuesday and he would fit me in. I called three times at noon. No answer. Blocked my number and called again. He answered!! As of right now he promised to call within the next two hours and try to fit me in. I am not holding my breath. My home warranty program is no help--they said I have to use this guy. ABout to call BBB on both of them.

    Do not do business with Qualified Appliance! I had an experience very similar to Natalie K…read more I was referred to Qualified Appliance through my home warranty program as well after my refrigerator stopped working. In short, Nelson does not keep appointments or return phone calls. The first day I had an appointment, I talked to him twice on the phone. After he still hadn't shown at the end of the appointment window, I called once more to ask him if he was still coming. He said he had been delayed and would call within an hour to let me know either way. He never called or showed up. I complained through the warranty company and we rescheduled for Saturday 8am - he promised to take care of it first thing. Well, Saturday comes and at 8:45...no Nelson. I tried calling him multiple times and he didn't answer. I could not leave a message for him because his voicemailbox was full. I called the warranty company again and they were finally able to get ahold of him. He showed up an hour and a half later. Told me he was delayed on a previous call. Really? He had an appointment on Saturday morning BEFORE my 8am appointment?? Once he showed up he was there for about 10 minutes. Told me I needed a new part (which he'd have to order) and collected the call out fee (mistake on my part). He promised to order it right away and install in the following week just as soon as it came in. On Tuesday, I called to inquire on the status of the part. Nelson told me he was on the line at that very moment placing the order and would call me back. The next afternoon, I hadn't heard anything so I called Nelson again. He conveniently was on the other line placing the order (again!?) and promised to call be back in 30 minutes. 1 hour later...still no call. At this point I called the warranty company yet again to complain. They investigated and promised Nelson would return my call by 8pm. Guess what?! 9pm...no call! I called the warranty company again, and they told me Nelson had JUST placed the order for the part with them! I ended up buying a new fridge with the money from the warranty claim. Nelson had not shown for 2 appointments and failed to call me as promised on at least 5 separate occasions. Please save yourself a major headache and DO NOT DO BUSINESS WITH QUALIFIED APPLIANCE!!

    Steven's Custom Gutters - homeservices - Updated August 2026

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