I'm happy for practices successful enough to be booked out, and I can patiently wait for a doctor…read morewhose reputation has contributed to this. I called to schedule a new patient exam and was asked what I'm interested in. After answering that question (with my concern about potential skin cancer) was I told that the doctors are not accepting new patients. I told the receptionist that it was strange to be asked what I'm interested in first, if the doctor is not accepting new patients. I asked if the answer would be different if I was interested in cosmetic services and she told me "yes". There would be a significant wait, but I could schedule for a cosmetic consult, and I could not have medical concerns addressed at such a visit. This told me everything I need to know about this practice. Skin cancer, which is potentially lethal, is not something they have time for - cosmetics pay much more.

I've been seeing Dr. Stacey Pilkington for over five years. Firstly, she is highly professional…read moreand knowledgeable in multiple areas of the human system, including dermatology, beauty, and a holistic approach to healing. Secondly, Dr. Stacey is a true scientist; she constantly educates herself and her clients on the latest technology and science. Finally, Dr. Stacey Pilkington is very attentive, caring, and responsive. Thirdly, the Azel Dermatology atmosphere is fantastic! The facilities are clean, the staff is friendly, scheduling is easy, and the products are great! I highly recommend infra-red sauna, Azel products, general dermatology, micro-needling, and laser hair removal (all tried and worked!).

I've been seeing PA Michaela Sullivan for two years now, and I can honestly say she is one of the…read moremost knowledgeable, thorough, and caring dermatology professionals I've ever worked with. She has been especially attentive in helping me manage my vitiligo, offering a range of treatment options and always staying up to date on the latest advancements. I've seen real improvement, not just in my skin, but in my confidence as well. If you're looking for a dermatology provider who combines deep expertise with genuine compassion , I highly recommend PA Michaela Sullivan.

Terrible experience. If you're looking for a dermatologist to barely look at your skin, have no…read moreidea what it could be, and prescribe random treatments and send you out the door with zero answers and just a hefty bill, then this is the best place for you. I have redness, dryness and flakiness, and weird pimples/rashes all over my face. I asked multiple times what a possible diagnosis could be, what lifestyle changes I could make, and she had no answers. Is it Acne? "No". Is it Rosacea? "No". Is it fungal acne? "No". She rejected all of those and Just prescribed a pharmaceutical grade moisturizer for the dryness and sent me on my merry way. It wasn't until afterwards seeing a different specialist I was diagnosed with Demodex mites and fungal acne. I started using topicals to kill the infections and my skin is clear and actually moisturizing itself again. Don't go here.

I'm so glad I made the switch from my long-time derm office in Denver to Mandel Dermatology in…read moreBoulder! The office here is super easy to work with when it comes to scheduling appointments, refills, etc., which was such a nice change of pace compared to my previous office, where I often had to schedule 3+ months out. I never felt rushed in my visits with Arielle, and the MAs were all friendly and knowledgeable as well. Arielle completely addressed my skin concern and I was very happy with the results!

What an amazing group of people! I really enjoyed my experience here. I felt seen and heard from…read morethe minute I walked in the door. The check-in process was easy, and I had multiple people check in with me and confirm the symptoms I was concerned about. The dermatologist walked me through the treatment plan and answered any questions I had. I don't know if it's a woman-owned business or if I just had the pleasure of interacting with only ladies, but either way, I felt very comfortable throughout my visit. They accepted my insurance, my prescription was sent to the pharmacy right away, and I am going to schedule a follow-up in a couple of weeks. Thanks, Mandel Dermatology!

Would steer anyone looking for a good dermatologist in a different direction. Dr. Scatena is…read moreherding as many people into the office as possible, which makes her consultations (she charges $150 for them) short/rushed & a consultation that was like "pulling teeth" for me. I went in wanting a doctor's professional advice on how to care for my aging skin and at best, just agreed with what I asked her about. It's like I didn't interest her as a patient. I'll go elsewhere from now on to an office with a doctor who is interested in actively examining a patient's skin and recommending a course of action/treatment, be it for maintenance or targeted issues. If none of that sounds like a problem to you, do know that when I asked her medical assistant a question about the serum being applied to my face for after-care, the assistant didn't know and had to read the label. Also, as far as front desk help goes, way too many assistants that you get bounced around with, taking payment and shuttling you through. The biggest issue for me, though, is the doctor's lack of care/interest/ability to recommend anything.

Dr. Scatena's facial injections created a youthful appearance so successfully that her entire staff…read moreapplauded as I stood up.

I recently purchased most of the Rinnova skin care line, and it is absolutely amazing!!! The…read moreHydroquinone pads have lightened my melasma within four days!! The Vitamin C serum makes my skin feel silky smooth! I definitely recommend Rinnova skin care line! Please excuse the previous post I'm always multitasking And speaking into my phone

I have been a client at Rinnova Skin and Body Center for years for various services, but I will not…read morebe returning due to my experience with hormone replacement therapy under Dr. Rastegar. I went in for estradiol pellets to help relieve a few menopause symptoms. At a later visit, while describing new symptoms, Dr. Rastegar discovered and acknowledged she had forgotten to prescribe progesterone, which is a necessary part of this procedure. She inserted another estrogen pellet before addressing the issue, and added a prescription for progesterone. Once I started taking the progesterone, for the next few months I experienced heavy bleeding and painful cramping, ultimately requiring an ultrasound at my own expense that showed a thickened uterine lining, which is a documented result of receiving estradiol without progesterone. When I raised concerns about the prolonged bleeding, discomfort, and the initial oversight, the response was dismissive and framed as "just a risk of HRT". Dr. Rastegar held no accountability of her oversight, nor did she offer meaningful support. Hormone therapy requires careful management and follow-up. That standard was not met in my case, and I want other women to be fully informed before seeking similar treatment here.

I absolutely love my doctor and have had positive experiences with the staff overall. However, the…read morebilling process needs serious improvement. After my appointment in January, I was initially told I would not receive a bill. A few months later, my credit card was charged $28, which was not an issue. However, when the charge appeared on my bank card, it showed up as "Boulder Valley Dental Office" rather than Boulder Valley Dermatology. Because the charge name did not match the provider I visited, I reasonably believed it could be fraudulent and reported it to my bank. I later spoke with Flora in the billing department, who explained that they are aware of this issue and have been trying to resolve it for over a year. I was also told this problem primarily affects customers using certain banks. Unfortunately, despite the confusion being caused by the billing descriptor, I was still charged a late fee. My original balance was approximately $28, but I recently received a bill for $63 due to added fees. While I appreciate Flora's assistance during our phone conversation, I was ultimately told by her supervisor that I was responsible for paying the full amount, which I did. I truly like the medical staff and the care I receive here, but this situation felt unprofessional and unfair. At a minimum, patients should be proactively warned that charges may appear under a completely different business name to help avoid unnecessary fraud disputes and late fees. The professional thing to do here would be to give me those late fees back.

Polite receptionist, being on time and pleasant waiting room began an overall great visit…read more. PA Ryan Byrd was attentive, on top of my past visits, and handled my assessment and procedures quickly and professionally. Definitely will come back for all my dermatology needs. Jack Marquess

Helen went above and beyond to help me navigate a frustrating process with a specialty pharmacy…read more She was thorough, compassionate, and even followed up late on a Friday to make sure everything was resolved. When others kept passing me along, Helen stepped in and became the solution--professional, personal, and truly effective. In addition, Dr. Laura Huff has been outstanding in helping me manage my ongoing eczema issues. She takes the time to really listen, explains treatment options clearly, and works with me to adjust my care plan as needed. She doesn't allow me to accept "This is as good as it's going to get" and pushes me to seek better results. Her expertise and compassion have made a noticeable difference.

This is a correction to my review of March 5, 2025, since there doesn't seem to be an option to…read moreedit my original review. It's now been eight months since Dr. Olander performed surgery on my cheek. The scar is not flat, but I mistakenly said that there were two distinct lumps. I now know that one of those lumps is a mole that I had not noticed before the surgery. There was, and still is, one distinct lump. Hopefully, she removed all the cancer, but the cosmetic result is very disappointing.

The entire staff was amazingly friendly from the get-go with my initial phone call to inquire about…read morescheduling an appointment. They were able to get me in for my first visit within 48 hours. The office is quiet and clean with calming vibes. Dr. Hannah Pederson was wonderful to work with. She was thorough and professional when examining and diagnosing a pilar cyst on my scalp, and in communicating next steps for the excision. Montana and the rest of the office management staff were super patient in guiding me through a few concerns I had regarding my insurance coverage. The excision went swimmingly, was relatively painless and is healing up nicely. Don't be sleepin' on Clarity Dermatology in Boulder - Highly recommend! Many thanks the the staff for making this process so easy!

I made an appointment via phone, and requested the Niwot office. I was scheduled at the Boulder…read moreoffice, which I did not realize until I arrived in Niwot. I couldn't get to Boulder on time, and was charged $100 no show fee. I think I am all done here.

I called to try to schedule an appointment as I have been a previous patient. Office person…read moreanswered the phone saying "hello" I responded and asked if I could make an appointment. She responded with "I don't know. Are you a patient here?" I said "I think so, I was seen around a year ago" and she replied "okay well that's not an answer" Then I said "I have read your reviews about office staff being rude and it seems like you're being rude right now." And she said "okay bye" and hung up on me. Very unprofessional, unwelcoming and rude. This place needs a new manager or front desk people. I can't believe the rudeness and disrespect.

checked for skin cancer did biopsy on one on my right hand and froze several other spots that will…read morecheck when I go back Very pleasant from the time I made my appointment to my check in date What a wonderful staff