Dr. Stacey Pilkington is the best dermatologist I've ever had. I had a bunch of sebaceous glands…read moreand was breaking out on a regular basis. Dr. Pilkington helped me develop a comprehensive treatment plan to clear up my skin fast. Prior to meeting with her, I was on Proactiv; it took some convincing, but she eventually converted me to prescription products, which, much to my chagrin, worked much better. Then, I was switched from VitaClear (Proactiv's vitamin/mineral supplement) to Skin Accumax, another game changer. Next, I was subjected to cautery on my sebaceous glands, which was initially very painful on my skin (to me it felt like I was getting stung by wasps), but a magical buzz device made it relatively painless. Finally, I did microneedling with Tegan Ryan to attenuate my acne scars. Throughout this entire process, I e-mailed Dr. Pilkington several questions -- she always responded the very same day. Tegan Ryan is the only aesthetician I've ever had, but she is without question the best. Microneedling was a little scary to me at first (just the sound of it made me cringe). Tegan put me at ease with her calm demeanor as well as lovely conversation -- I didn't feel any pain whatsoever even though she made me look like she'd just beaten me in an MMA fight. After three sessions of microneedling, several scars have not only diminished but practically disappeared! Upon completing the above comprehensive skin treatment plan over the course of just a few months, my skin looks much more youthful, I dare say like Dr. Pilkington's and Tegan's. In any event, I'm in my mid-thirties and am now happily getting carded again on a regular basis. :) Dr. Pilkington, Tegan, and the entire team -- Nicole, Matt, Courtney, Lindsay, etc. -- are truly exceptional. They all go the extra mile; if they ever don't know something right away, they research the answer and give me a quick call back. I'm so happy I decided to go to Azeal and highly recommend you do the same!

I'm happy for practices successful enough to be booked out, and I can patiently wait for a doctor…read morewhose reputation has contributed to this. I called to schedule a new patient exam and was asked what I'm interested in. After answering that question (with my concern about potential skin cancer) was I told that the doctors are not accepting new patients. I told the receptionist that it was strange to be asked what I'm interested in first, if the doctor is not accepting new patients. I asked if the answer would be different if I was interested in cosmetic services and she told me "yes". There would be a significant wait, but I could schedule for a cosmetic consult, and I could not have medical concerns addressed at such a visit. This told me everything I need to know about this practice. Skin cancer, which is potentially lethal, is not something they have time for - cosmetics pay much more.

Five Star experience out of the box . Searching for a new medical office is always a hit or miss…read moreand this was definitely a hit! Appointment was made efficiently within a very reasonable wait time , questions answered patiently . Check -in to their lovely Boulder office with parking out front was an extra bonus . I was originally hesitant that PAs do the routine visits but after an appointment with Brooke Lewis I was so glad I did this . Not only was her exam more thorough than I had gotten previously on an annual , she said she was a few minutes late coming in to the room as she WAS REVIEWING MY RECORDS !! Many times in other Drs offices I wondered why I bothered sending . I know her minor finding and on the spot treatment may have been overlooked elsewhere and could potentially be lifesaving . .. This is a place where if I had future questions or concerns I know they would be addressed and I could be seen if needed . Everyone on staff friendly and the facility was immaculate #BouldersBest PS Masks are required again 5/27/22 Healthcare offices in Colorado

I've been seeing PA Michaela Sullivan for two years now, and I can honestly say she is one of the…read moremost knowledgeable, thorough, and caring dermatology professionals I've ever worked with. She has been especially attentive in helping me manage my vitiligo, offering a range of treatment options and always staying up to date on the latest advancements. I've seen real improvement, not just in my skin, but in my confidence as well. If you're looking for a dermatology provider who combines deep expertise with genuine compassion , I highly recommend PA Michaela Sullivan.

What an amazing group of people! I really enjoyed my experience here. I felt seen and heard from…read morethe minute I walked in the door. The check-in process was easy, and I had multiple people check in with me and confirm the symptoms I was concerned about. The dermatologist walked me through the treatment plan and answered any questions I had. I don't know if it's a woman-owned business or if I just had the pleasure of interacting with only ladies, but either way, I felt very comfortable throughout my visit. They accepted my insurance, my prescription was sent to the pharmacy right away, and I am going to schedule a follow-up in a couple of weeks. Thanks, Mandel Dermatology!

Wow! This dermatologist's office is SO much better than any other I have dealt with!…read more I spent over two hours today calling competitors for help today. I either had to leave a message or dealt with someone who was less than helpful... Until, I called Mandel Dermatology. I spoke with Ashley and (unlike the rest) she treated me like a human and really wanted to help me rather than just get my insurance information. Long story short, Ashley helped me make a same-day appointment. Now don't expect that they can always do this, but I lucked out. Immediately upon entering I noticed how friendly all the staff were and the decor is nice and more modern than most clinics I have been in. Filled out some first time patient docs through a link on my phone which was very convenient and then saw Arielle Ades. She and Ashley both listened to my issue and Arielle explained her approach to the treatment and with my consent had it taken care of right then and there. Seriously consider giving these professionals a call next time you need any dermatological help. I couldn't be happier to find a place that was more concerned with helping me than treating me like a number. Thank you both Ashley and Arielle!

Would steer anyone looking for a good dermatologist in a different direction. Dr. Scatena is…read moreherding as many people into the office as possible, which makes her consultations (she charges $150 for them) short/rushed & a consultation that was like "pulling teeth" for me. I went in wanting a doctor's professional advice on how to care for my aging skin and at best, just agreed with what I asked her about. It's like I didn't interest her as a patient. I'll go elsewhere from now on to an office with a doctor who is interested in actively examining a patient's skin and recommending a course of action/treatment, be it for maintenance or targeted issues. If none of that sounds like a problem to you, do know that when I asked her medical assistant a question about the serum being applied to my face for after-care, the assistant didn't know and had to read the label. Also, as far as front desk help goes, way too many assistants that you get bounced around with, taking payment and shuttling you through. The biggest issue for me, though, is the doctor's lack of care/interest/ability to recommend anything.

Dr. Scatena's facial injections created a youthful appearance so successfully that her entire staff…read moreapplauded as I stood up.

I have been a client at Rinnova Skin and Body Center for years for various services, but I will not…read morebe returning due to my experience with hormone replacement therapy under Dr. Rastegar. I went in for estradiol pellets to help relieve a few menopause symptoms. At a later visit, while describing new symptoms, Dr. Rastegar discovered and acknowledged she had forgotten to prescribe progesterone, which is a necessary part of this procedure. She inserted another estrogen pellet before addressing the issue, and added a prescription for progesterone. Once I started taking the progesterone, for the next few months I experienced heavy bleeding and painful cramping, ultimately requiring an ultrasound at my own expense that showed a thickened uterine lining, which is a documented result of receiving estradiol without progesterone. When I raised concerns about the prolonged bleeding, discomfort, and the initial oversight, the response was dismissive and framed as "just a risk of HRT". Dr. Rastegar held no accountability of her oversight, nor did she offer meaningful support. Hormone therapy requires careful management and follow-up. That standard was not met in my case, and I want other women to be fully informed before seeking similar treatment here.

I have gone to Rinnova on several occasions for expensive treatments and have always had a nice…read moreexperience with the providers. However, this company has left a very bad taste in my mouth and I can't recommend them. A while back, I had tried to get appts for a treatment, but was forced to late cancel twice due to me contracting covid and then my elementary aged daughter contracting covid, once I had a cold sore and they asked me not to come in, and once because I am a displaced elementary teacher and was asked to teach last minute. As a displaced teacher, it is crucial to be available so they will call you again in the future. Rinnova charged me for these late cancellations, which was okay. I understood they were not able to fill that slot regardless of what had gone awry for me. It was a short string of bad luck when I've never had issues with coming to my appts there in the past. For my last appt, they told me it would be no problem to reschedule but that if I canceled one more time then they would not be able to book me in the future. I of course understood this to be the agreement and so I accepted the substitute teaching job for the day and rescheduled, and honored our agreement. Everything seemed fine. I just tried to schedule the same procedure a year later. I intentionally waited until summer so that any substitute teaching assignments would not conflict. After booking my appt, Rinnova called me to say I am not welcome at their business any longer, despite having come to the last appt. It is so disappointing to see a business not be understanding about two conflicts due to covid and the plight of a displaced educator. I honored our verbal agreement which they proposed, and they retracted it a year later; and over the phone, made me feel embarrassed and shamed for it.

Polite receptionist, being on time and pleasant waiting room began an overall great visit…read more. PA Ryan Byrd was attentive, on top of my past visits, and handled my assessment and procedures quickly and professionally. Definitely will come back for all my dermatology needs. Jack Marquess

I absolutely love my doctor and have had positive experiences with the staff overall. However, the…read morebilling process needs serious improvement. After my appointment in January, I was initially told I would not receive a bill. A few months later, my credit card was charged $28, which was not an issue. However, when the charge appeared on my bank card, it showed up as "Boulder Valley Dental Office" rather than Boulder Valley Dermatology. Because the charge name did not match the provider I visited, I reasonably believed it could be fraudulent and reported it to my bank. I later spoke with Flora in the billing department, who explained that they are aware of this issue and have been trying to resolve it for over a year. I was also told this problem primarily affects customers using certain banks. Unfortunately, despite the confusion being caused by the billing descriptor, I was still charged a late fee. My original balance was approximately $28, but I recently received a bill for $63 due to added fees. While I appreciate Flora's assistance during our phone conversation, I was ultimately told by her supervisor that I was responsible for paying the full amount, which I did. I truly like the medical staff and the care I receive here, but this situation felt unprofessional and unfair. At a minimum, patients should be proactively warned that charges may appear under a completely different business name to help avoid unnecessary fraud disputes and late fees. The professional thing to do here would be to give me those late fees back.

Helen went above and beyond to help me navigate a frustrating process with a specialty pharmacy…read more She was thorough, compassionate, and even followed up late on a Friday to make sure everything was resolved. When others kept passing me along, Helen stepped in and became the solution--professional, personal, and truly effective. In addition, Dr. Laura Huff has been outstanding in helping me manage my ongoing eczema issues. She takes the time to really listen, explains treatment options clearly, and works with me to adjust my care plan as needed. She doesn't allow me to accept "This is as good as it's going to get" and pushes me to seek better results. Her expertise and compassion have made a noticeable difference.

This is a correction to my review of March 5, 2025, since there doesn't seem to be an option to…read moreedit my original review. It's now been eight months since Dr. Olander performed surgery on my cheek. The scar is not flat, but I mistakenly said that there were two distinct lumps. I now know that one of those lumps is a mole that I had not noticed before the surgery. There was, and still is, one distinct lump. Hopefully, she removed all the cancer, but the cosmetic result is very disappointing.

I go to Dr. Hong and his staff for both medical needs (mole checks, as I've had cancerous moles…read moreremoved in the past) and for cosmetic dermatology. I have been pleased with the time and attention given to me and my individual skin needs. I trust them.

Dr. Hong is very experienced and well trained. He never seems rushed and is thorough and…read morethoughtful. I haven't had anything really complicated, but I appreciate his expertise. He's quiet but actually has quite a good sense of humor. Would highly recommend him!

I called to try to schedule an appointment as I have been a previous patient. Office person…read moreanswered the phone saying "hello" I responded and asked if I could make an appointment. She responded with "I don't know. Are you a patient here?" I said "I think so, I was seen around a year ago" and she replied "okay well that's not an answer" Then I said "I have read your reviews about office staff being rude and it seems like you're being rude right now." And she said "okay bye" and hung up on me. Very unprofessional, unwelcoming and rude. This place needs a new manager or front desk people. I can't believe the rudeness and disrespect.

checked for skin cancer did biopsy on one on my right hand and froze several other spots that will…read morecheck when I go back Very pleasant from the time I made my appointment to my check in date What a wonderful staff