My first appt was scheduled for 7:30am so I can rush back for my 9am class, but they let me in…read moreafter 8am instead. For my second appt, they canceled my 7:00am slot just 15 mins before it was supposed to start. To make matters worse,there's a $50 fee for not showing up or failing to cancel within 24 hrs. But just like that, they will call you at 6:45 and says it's canceled . I express my disappointment to the representative. Instead of empathy, I was met with LAUGHTER before being hung up on. It's incredibly frustrating to feel like my time doesn't matter to this establishment. This experience has left me questioning the integrity of the clinic. Are they even licensed or permitted to operate like this? They think that wasting people time is funny or a joke!

They will not schedule you for a cleaning until you come in for a consultation. After having to…read morereschedule my first consultation, I double checked by phone before my appointment to ensure that they had my insurance and medical records from my previous dentist. They confirmed they had everything they needed. I showed up for my appointment and they told me it was cancelled because they did not have my insurance information. The receptionist proceeded to tell me my insurance information as I stood there before telling me that no one was available to complete the consultation with me. They then admitted that they must have texted the wrong number to notify me of the cancellation. Then, they tried to reschedule my consultation for a THIRD time for almost a month later and still would not allow me to schedule a cleaning. I am not sure I would ever be able to get my teeth cleaned by someone at Mint. If you want to waste your time scheduling appointments they won't keep and risk that your personal information might be shared with someone other than you, give Mint a call!

Jonny Fisher DDS is an excellent dental office. They're efficient, friendly and do great work!! I…read morehave had my teeth cleaned several times by Monty who puts me at ease and does a great job cleaning my sensitive teeth. I have been a patient there for several years and highly recommend them :)

Excellent service, very friendly, understanding, and knowledgeable. 5 star care and service. Highly…read morerecommend.

Pickard does an awesome job taking care of my boys. Everyone is friendly and helpful and we have…read morealways had a great experience.

As an adult patient my experience with Dr. Pickard and his staff was unpleasant. After 5+ years of…read morebraces through his office and the removal of two teeth based on his reccomendation, Dr. Pickard essentially gave up on my case. Instead of proceeding with a plan and communicating the plan to me, he suggested that I should pay more money for his services (I made the mistake of paying in advance), undergo a surgical operation and other quakery. The frequently turning over of staff technicians means you will usually get a novice trainee who poorly documents changes or incorrectly applies methods. I cant tell you how many times technicians forgot to put on c-chains and I had to remind them. After switching orthodontists, my braces are now off after only one year thanks to a fresh approach. It was originally my dentist who let me know that I should get a second opinion, as she believed that Dr. Pickard was basically doing nothing and that what he was doing was totally ineffective. We observed more changes in one year at my new orthodontist then 5+ years at Pickard! He might be good for your kids but If you are an adult my advice is stay away.

The staff is all so friendly and helpful. The dentist was great and the dental assistant was…read morefantastic! I would highly recommend this dental office!

Great dentist. Up front pricing. Staff is professional and kind. 5 stars!read more

I used to avoid the dentist because of so many bad experiences. I finally gave Dr Werner at Natures…read moreWay a try and it's been the best experience ever! I actually enjoy going there. All the staff are highly skilled, very caring and kind, and do great work. The atmosphere is very nice and relaxing too. I've been going there for years now and can't recommend them enough!

Dr.Werner was amazing! He was so gentle when numbing me and put patient comfort first. He did…read moreincredible work and was so kind when I had questions. He had procedures in place so that the whole time I was in the chair, I wouldn't be experiencing increased discomfort. I think as a dentist, that takes some real extra skill. I would recommend this dentist to any one! Especially families and those with dentist apprehension. The whole process of getting dental work accomplished was made easier by the state of the art equipment that made holding my mouth open for an extended period of time so much easier and more comfortable. His whole team was professional, knowledgeable and got me out of pain quickly. So glad he's my dentist.

By Trisha Thornquist:…read more Gerald Weitz has been a long-time dentist in the Moscow community. This does not mean he is ethical. I went to Weitz to have a filling removed; the next day I had shooting pains in the lower half of my face. After not sleeping for two days due to the pain I returned to Weitz, who implied that patients can take as long as two weeks to recover. After a five minute check of the filing, he basically dismissed me. After two more sleepless nights I returned again to Weitz, who prescribed Vicadin. Even with VIcadin, the pain was so severe I could not sleep or work regularly. When I returned yet again he ruled out any problem with the filing itself, admitted, "I don't know what's wrong," and prescribed a higher dosage of Vicadin. I understand that physicians of all types are human and make mistakes. At the same time, Dr. Weitz choose to delay care for me in favor of covering his own mistake. Weitz left me in pain for three sleepless weeks before I could get him to refer me to someone else. My advice: see a dentist in Moscow / Pullman who is ethical and has professional credibility.

As an adult patient my experience with Dr. Pickard and his staff was unpleasant. After 5+ years of…read morebraces through his office and the removal of two teeth based on his reccomendation, Dr. Pickard essentially gave up on my case. Instead of proceeding with a plan and communicating the plan to me, he suggested that I should pay more money for his services (I made the mistake of paying in advance), undergo a surgical operation and other quakery. The frequently turning over of staff technicians means you will usually get a novice trainee who poorly documents changes or incorrectly applies methods. I cant tell you how many times technicians forgot to put on c-chains and I had to remind them. After switching orthodontists, my braces are now off after only one year thanks to a fresh approach. It was originally my dentist who let me know that I should get a second opinion, as she believed that Dr. Pickard was basically doing nothing and that what he was doing was totally ineffective. We observed more changes in one year at my new orthodontist then 5+ years at Pickard! He might be good for your kids but If you are an adult my advice is stay away.

Pickard Orthodontics - five star! Pickard Orthodontics is…read moreabsolutely amazing. I got my braces with them when I was a kid. Many years later I had my braces removed two days before I started High School. And almost four years after that - being now I see the results are amazing. him and his teams professional skills will stay with your teeth for life if you do it he says and wear your retainer. He did the best work on my teeth anyone has ever done before or probably ever will do. That being said I will never regret a single visit or a single minute at Pickard Orthodontics. I was a very irresponsible kid who did not do as I was told, but him and his team were patient and always figured out what to do to fix my teeth. Doctor Pickard and his team are very professional, kind, and most of all care about the client more than any other orthodontist I know of. Thank you Doctor Pickard and your team for forgiving me wonderful straight teeth. If you're considering using Pickard Orthodontics services - please do because you'll never regret it.

Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

I had a super great experience at Moscow Family Denistry. Everyone was friendly and, ya, really…read morefriendly. Explained the processes, charges and more!! Helpful when it came to me wanting to schedule appts on my noon lunch hour. I'm glad the other 2 offices I tried didn't answer their phone, otherwise, I may have never made it here!!

They say they offer "emergency dentistry." Their website has a whole page about it-- tries to sound…read moreall sympathetic and caring. It also says they leave same-day time slots open for it. I went in at 8 a.m. in extreme pain and was told I couldn't get in to be seen until 10 the next morning. Very disappointing. Smacks of deceptive advertising in fact. On top of that the receptionist was very uncaring and blasé about the whole thing.