Today, (5/22/2025 @ 11:50) I had a Dentist Appointment at Bearable Dentistry in Moscow, Idaho…read more While waiting in their South waiting area I observed an older couple attempting to work with the reception staff on a billing issue. The male staff member did not understand HMO, PPO, and Medicare and was unable to explain anything to the couple. The female receptionist was impatient, condescending and rude. There was one other patient in the waiting area besides myself. After approximately ten minutes of enduring the painful mistreatment of the older couple, they were attempting to leave and being respectful by saying thank you and attempting to walk out the door, all while the female receptionsit continued to be a very rude person. Those that know me, know I am not one for letting someone get hurt mentally or physically, bullied, or walked all over. As soon as the door shut from the older couple leaving, (in a conversational but firm tone) I mentioned to the dentist office staff that they were holding an embarrassing conversation with patients that they should have gone to a private area and attempted to properly resolve. Maybe even call the insurance company with them and attempt to get it resolved. But they instead held it for all patients to hear and made people feel uncomfortable and had the older couple leaving feeling humiliated. I then said if they tried to pull that with me, I would end up telling them to "kiss my ass". At that moment, an individual in blue scrubs who I assume was Bryan Schiavoni, firmly tells me not to cuss in his office, or he will kick me out. In a quieter conversational tone and a look of "Ok?", I said, "Kiss my ass?". He then tells me to get out of his office before he calls the police. I stood up, looked him in the eye and said, "that if he thought I was cussing, then stand by, you can all go F*ck yourself, cancel my f*cking appointment". The Bearable Dentistry inability to take constructive criticism and extremely poor treatment of an older couple ensured I am removing my family from their patient care and going back to the Dentist Office I love but had to leave due to an insurance change. I was able to speak with the older couple in the parking lot and they thanked me for standing up for them and told me that they could not understand why they were treated so poorly, and were humiliated by the way they were treated. So if you are in the Latah County area, avoid Bearable Dentistry.

Loved this office, Amber was amazing. I have a major dislike…read moreof dentist and their offices! This office is a cute bear den, sweet as can be. No dental office smell, which was a huge plus in making me feel comfortable and less stressed!

Dr Folsom is a really nice guy and a great dentist. Been a patient for a long time. Great staff…read moreas well

http://www.krem.com/story/news/local/whitman-county/2015/05/05/pullman-dentist-convicted-of-provider…read morefraud/26942397/ Shady billing practices that are not explained well enough to the patient and subpar fillings performed. I had fillings done at another doctor and the difference in technique, care, and attention is night and day. I would never recommend this dentist to anyone, ever. Please do your research before allowing anyone at this office to touch your mouth!

Yes, where are the reviews? For anyone out there even THINKING about visiting, please check out…read morethe Washington Department of Health's website, and enter his DE 400004076. He has more complaints against him than any other healthcare provider in the state, and is now being charged with fraudulently billing for work not done. This is a documented fact. Trust me, do your homework.

Came here for my wisdom teeth extraction Doctor Waites was very nice and gentle with the…read moreextraction, very little pain. Did his best to make me feel comfortable with the process. Very clean and neatly decorated office. Thank you again

From the owner: Two Rivers Family Dentistry- Benjamin Waites DMD is a Lewiston, Idaho dental practice that…read morespecializes in CEREC same-day crowns, fillings, dental implants, extractions, children's dentistry, root canals, cleanings & exams, as well as treatment for grinding and clenching.

The office was able to get me in pretty quickly, I wasn't in a rush but love that their schedule…read morewasn't booking out too far. Very friendly people that work here, they explain what they're doing beforehand and explain whatever it is they're doing. I recently left another place not because of service, but that they couldn't keep up with a 6 mo cleaning schedule that I prefer. Service ended up being way better than expected, I'm thoroughly impressed with the quality of care and attention to detail.

I am from out of town, broke an inlay on my tooth and was in a lot of pain from my tooth cutting my…read moretongue and cheek. I called 4 dentist offices in Lewiston and while they didn't have an opening, they were the only ones that worked hard to help me. Tiffany spoke with Dr. Sheppard and they squeezed me that afternoon. I could tell things were very busy, but it was very impressive how empathetic they were of the situation and how hard they worked to take care of me. They were highly personal and professional and didn't over charge me. Bottom line, if you're looking for a dentist, this is the type of team and dentist you want.

Super clean, new facility filled with professional, courteous and friendly staff…read more As a new customer they gave me a gift bag with a nice cup plus a tour of the facility and explained their new tech equipment like the CT scan instead of X-ray. They even offer complimentary juice and water in the waiting room. Makes going to the dentist less stressful for me.

One of the worst dentists I've ever been to. Paid extra for the "sleep dentistry" so that after…read morehaving one tooth pulled that my teeth would have the deep cleaning. What a bunch of BS! As I wake up while my teeth are being scraped and I'm feeling pain, I said "I am supposed to be asleep for this" and was told "yeah, but you were snoring". After repeating that, and being told again that I was snoring, they stopped cleaning and wheeled me out to my truck for my husband to drive me home. I paid an extra $141.00 for extra sleep time so my teeth would be totally cleaned. I did not get what I paid for! The total amount was over $1,100.00 and my teeth are not completely clean and I'm very upset over it and want to warn others.

Dr. Henderson is, in my opinion, the best dentist in the whole LC Valley. She and everyone in her…read moreoffice are the most professional, knowledgeable, and friendliest people you will ever meet. I tell everyone I know to go to her office for their dental needs.