Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

I had a super great experience at Moscow Family Denistry. Everyone was friendly and, ya, really…read morefriendly. Explained the processes, charges and more!! Helpful when it came to me wanting to schedule appts on my noon lunch hour. I'm glad the other 2 offices I tried didn't answer their phone, otherwise, I may have never made it here!!

Today, (5/22/2025 @ 11:50) I had a Dentist Appointment at Bearable Dentistry in Moscow, Idaho…read more While waiting in their South waiting area I observed an older couple attempting to work with the reception staff on a billing issue. The male staff member did not understand HMO, PPO, and Medicare and was unable to explain anything to the couple. The female receptionist was impatient, condescending and rude. There was one other patient in the waiting area besides myself. After approximately ten minutes of enduring the painful mistreatment of the older couple, they were attempting to leave and being respectful by saying thank you and attempting to walk out the door, all while the female receptionsit continued to be a very rude person. Those that know me, know I am not one for letting someone get hurt mentally or physically, bullied, or walked all over. As soon as the door shut from the older couple leaving, (in a conversational but firm tone) I mentioned to the dentist office staff that they were holding an embarrassing conversation with patients that they should have gone to a private area and attempted to properly resolve. Maybe even call the insurance company with them and attempt to get it resolved. But they instead held it for all patients to hear and made people feel uncomfortable and had the older couple leaving feeling humiliated. I then said if they tried to pull that with me, I would end up telling them to "kiss my ass". At that moment, an individual in blue scrubs who I assume was Bryan Schiavoni, firmly tells me not to cuss in his office, or he will kick me out. In a quieter conversational tone and a look of "Ok?", I said, "Kiss my ass?". He then tells me to get out of his office before he calls the police. I stood up, looked him in the eye and said, "that if he thought I was cussing, then stand by, you can all go F*ck yourself, cancel my f*cking appointment". The Bearable Dentistry inability to take constructive criticism and extremely poor treatment of an older couple ensured I am removing my family from their patient care and going back to the Dentist Office I love but had to leave due to an insurance change. I was able to speak with the older couple in the parking lot and they thanked me for standing up for them and told me that they could not understand why they were treated so poorly, and were humiliated by the way they were treated. So if you are in the Latah County area, avoid Bearable Dentistry.

Loved this office, Amber was amazing. I have a major dislike…read moreof dentist and their offices! This office is a cute bear den, sweet as can be. No dental office smell, which was a huge plus in making me feel comfortable and less stressed!

Several years ago before I retired. I was afraid of dentists. Bad past experiences with clumsy…read moredentists. Dr Hanson changed my view on what experienced dentists are. He also changed look of my smile. With Heather as my dental hygienist. I could not say no to get the expert dental care they offer. If you want expert dental care. See Dr. Hanson and Heather.

Dr. Hansen and his team are absolutely wonderful. I was comfortable right from the start and with…read morethe amount of work i needed that was hard but they made it alot easier and i had started to feel like I was going to see friends instead of dreading an appointment. They are professional and kind and truly show they care. I can finally smile at my children and i owe it to this office and these people.

Dear staff at the dental office of Dr. Chad Barney, including Dr. Barney himself....THANK YOU so…read moremuch for an outstanding dental experience. I was diagnosed with a rare disease that went undiagnosed for years and unfortunately it rotted out my teeth. Because of such I have had to have alot of dental work. A few months ago I went to a chain place in town and they absolutely TORTURED me pulling out two of my teeth. Tortured to the point I still have nightmares due to the experience, so I went elsewhere and am so thankful that I did. From the get go Dr. Barney and his staff have been incredible. They are willing to work with me on everything and each and every member of the team is so very compassionate and understanding. I was actually shocked with how quick and painless my last extraction was. Dr. Barney was gentle, my tooth was out within minutes, in fact I didnt even realize he was pulling it I thoight he was still checking the numbing, I felt nothing. And besides about half a second of discomfort I didn't really feel the needles going in to numb the site. Dr. Barney and his asistants took great care with me, making sure I was comfortable, in as little pain as possible and didn't let me leave the office until my bleeding was under control. I highly reccomend Dr. Barneys office for all of your dental work, he has my patronage for life.

I went to see my son in Lewiston, Idaho, a 5.5-hour drive, for his 19th birthday. He had an…read moreaccident in the hotel swimming pool and chipped his front tooth around 9pm. Dr. Barney was able to get him that next morning. He took an x-ray of the damaged tooth and was able to put a temporary veneer over it. We were done by 1pm! My son will have his permanent porcelain crown put on next week. When I asked him what the worst part was, he said the needle for Novocain but then he said he didn't even feel it! My son does not like needles... Kudos to Dr. Barney. Wish he was closer to the Puget Sound; I'd make him my dentist too!

I used to avoid the dentist because of so many bad experiences. I finally gave Dr Werner at Natures…read moreWay a try and it's been the best experience ever! I actually enjoy going there. All the staff are highly skilled, very caring and kind, and do great work. The atmosphere is very nice and relaxing too. I've been going there for years now and can't recommend them enough!

Dr.Werner was amazing! He was so gentle when numbing me and put patient comfort first. He did…read moreincredible work and was so kind when I had questions. He had procedures in place so that the whole time I was in the chair, I wouldn't be experiencing increased discomfort. I think as a dentist, that takes some real extra skill. I would recommend this dentist to any one! Especially families and those with dentist apprehension. The whole process of getting dental work accomplished was made easier by the state of the art equipment that made holding my mouth open for an extended period of time so much easier and more comfortable. His whole team was professional, knowledgeable and got me out of pain quickly. So glad he's my dentist.

Pickard does an awesome job taking care of my boys. Everyone is friendly and helpful and we have…read morealways had a great experience.

As an adult patient my experience with Dr. Pickard and his staff was unpleasant. After 5+ years of…read morebraces through his office and the removal of two teeth based on his reccomendation, Dr. Pickard essentially gave up on my case. Instead of proceeding with a plan and communicating the plan to me, he suggested that I should pay more money for his services (I made the mistake of paying in advance), undergo a surgical operation and other quakery. The frequently turning over of staff technicians means you will usually get a novice trainee who poorly documents changes or incorrectly applies methods. I cant tell you how many times technicians forgot to put on c-chains and I had to remind them. After switching orthodontists, my braces are now off after only one year thanks to a fresh approach. It was originally my dentist who let me know that I should get a second opinion, as she believed that Dr. Pickard was basically doing nothing and that what he was doing was totally ineffective. We observed more changes in one year at my new orthodontist then 5+ years at Pickard! He might be good for your kids but If you are an adult my advice is stay away.

The staff is all so friendly and helpful. The dentist was great and the dental assistant was…read morefantastic! I would highly recommend this dental office!

Great dentist. Up front pricing. Staff is professional and kind. 5 stars!read more

Dr. Larsen is an excellent dentist, and I have referred several of my students and friends to him…read more I have none him for over 25 years and he has taken amazing care of both my husband and me. He cares not about are teeth but our overall health. The office is well managed, and his staff is professional and very personable. They always ask if they did a good job. I would not go anywhere else!

My son is at school at WSU and had an after-hours dental emergency and needed to be seen. From 5…read morehours away I called every dentist in Pullman, WA and left messages for all of them. Dr Larsen called me right back and within the hour my son was being attended to by the Doc and his assistant. They calmed my son and patched him up and left my wife and I grateful to have been so lucky to find Dr Larsen and his crew. We are beyond happy with the service and compassion we received from Dr Larsen.