We had a wonderful experience at Saskatoon Auto Connection. We were in the decision process of…read moretrading in our truck or making some needed repairs. After test driving a wonderful vehicle and also considering trade in value and repairs we decided to maintain our current vehicle. Every step of the way the team was transparent and easy to talk to. They did not try to sway us in one way or another, just provided the facts. Each of our truck repairs was completed with great communication and providing information. I felt assured we were making informed choices and I was provided updates every step of the way. We will certainly utilize Auto Connection in the future.

I brought my vehicle in to have the driver's side door window installed. I had already supplied the…read morereplacement window. During the repair, I was told that the window regulator was broken. I do not believe that conclusion was adequately supported. The original window had been shattered, but the regulator itself appeared intact. There are also repair instructions available for this model showing that proper access to the regulator requires removal of the exterior door panel. My concern is that the repair was being attempted without removing that panel. I personally observed the work being carried out this way. I tried to explain the procedure I understood to be required, but my information was dismissed rather than considered. With an uncommon vehicle such as this, it is entirely possible for an owner who has researched the repair to have useful information about the procedure. I would have appreciated a more collaborative approach, particularly before concluding that an additional component was defective. The interaction with the technician also became unnecessarily dismissive. I was left with the impression that the focus had shifted from determining how the repair could be completed properly to defending the original assessment. Ultimately, I had to drive home in the rain with the driver's window completely missing and the replacement glass sitting loose in the passenger area. I was particularly concerned about the safety of transporting a large piece of glass in that manner, especially in the event of a collision. My concern is not simply that the repair was unsuccessful. Repairs do not always go as planned. My concern is that I observed an attempt to complete the repair without removing the panel necessary to properly access the regulator, while the information I provided about the procedure was dismissed. I believe the situation could have been handled much more professionally by reconsidering the repair procedure, verifying whether the regulator was actually defective, and ensuring the vehicle was left in a safe condition before I departed.

I initially brought my car to Canadian Tire and needless to say that was a huge mistake and a…read morenightmare for me personally; after 2 days, $500, 4 new spark plugs, and me being stranded on the highway (after them saying it was fixed), they still had no idea. Now to the good part...Idylwyld Auto Service/ Joanne and Steve. Not only were they able to get me in quickly, they were courteous, had great communication throughout and were soon were able to diagnose and fix the engine problem in less than 24 hours at a reasonable cost. Overall, Joanne and Steve are so amazing; once I got it to them my stress levels came way down. I'm definitely going back to them in the future if I have any other issues and I HIGHLY recommend them if you have car issues. They're honest, don't overcharge and very patient (as I was late picking up my car). Seriously. THE BEST!

Booked an SGI Appointment With this Mechanic Today…read more SGI Mechanic, 140 $ (20 Above City Average) Friendly Voice on Phone. Recommended by Ivan at Sutherland Auto. (Ivan comes highly recommend elsewhere) http://www.newstalk650.com/blogs/brent-loucks/know-a-good-mechanic

would not recommend Lawson Auto Center. I originally had my…read moreshocks and struts replaced at Lawson Auto. Unfortunately, my experience there was not positive. When the shocks and struts began causing problems again, I chose not to return to Lawson Auto because of my previous experience. Instead, I took my vehicle to a shop I trust, where they diagnosed and repaired the issue. I then contacted Lawson Auto regarding the warranty on the Monroe parts. They have been very reluctant to honor the warranty for the defective parts, despite the issue being related to the parts themselves. In the end they only paid me $500 of the $700 for the warranty parts. In addition, I felt I was spoken down to and treated dismissively as a female customer from the owner. The overall interaction was unprofessional and disappointing.

I had no heat in my 2007 Chevrolet Equinox. Went to Lawson Auto Service without an appointment the…read morefirst working day back after Christmas. They were obviously busy. Harvey (the owner) said they would get to it today and give me a call. Turned out to be a clogged heater core typically $600-$1,000 to replace. Harvey said he was willing to do a chemical clean and flush for $225.00 that had a 90% success rate but no guarantee. The flush did the job and the Equinox is pumping out more heat than ever before. Total bill $224.00. That is not the best part, the shop is normally open 8:00 a.m. - 5:30 p.m. Harvey worked on my vehicle until 7:30 p.m. so that he would have it back to me same day as promised. Incredible service, great attitude, and lowest cost for that repair you could possibly find. A new customer for life!!

These guys are the best! I am always treated well and so is my car. Fast, efficient and friendly…read moreservice.

Warning: Auto Doctor is extremely expensive considering the work that they do!…read more I have taken my car to Auto Doctor in Saskatoon twice now. The first time I did I was charged apx. $250.00 to get my oil changed, get an oil leak fixed and have them check over the whole car as I had just purchased it. They changed the oil and said they have fixed the oil leak. They also told me everything in the car was working perfectly. Too bad the PCV valve in my car was leaking oil, the air filter was ruined, the case for the air filter was broken and my car was STILL LEAKING OIL. The second time I took my car there was to get my block heater replaced as well as the driver side wiper. This ended up costing me $426.00! The block heater itself was $42.05 and the Wiper blade was $14.64. It took them two hours to complete this. There was $240.00 worth of labour charges. They also "accidentally" changed the oil in my car and charged me $30.00 for this and they replaced the passenger side wiper blade as well. Neither of these things were requested. As my father picked my car up and PAID (another issue entirely) I didn't get to have my say with Auto Doctor. But I will say that every other place I called and got a quote from told me the cost LABOUR AND PARTS was anywhere from $130.00 to $180.00 Auto Doctor: Your service sucks, you're too expensive, and no one in my family will ever go to you again. I am just sorry that circumstances were such that I ended up getting robbed of all that money.

After my second visit I won't be taking my vehicle anywhere else again…read more Both times the service was incredible. This second time was during the Covid pandemic, with reduced hours I was told my vehicle wouldn't be ready before Monday after having it towed to them 11am Friday. Instead it was diagnosed, repaired and available for pick up by 1:30pm the same day. Every repair or part replacement that they have done for me has been explained in a way I understand even with limited vehicle knowledge, which has made me feel confident that I am not being overcharged or replacing unnecessary parts.

Had my car taken in the middle of July to check for a suspected oil leak! They said they couldn't…read morefind anything but I continued to find small drips on the driveway which I was told were likely resedual oil on frame from a larger leak that I thought was fixed! I made my first highway trip at the end of August just to get to Calgary and find out that as suspected I indeed still had a leak! Had to get my headcover & gasket changed! They would take no responsibility for not doing a better job! They let motor idle in shop but never took it out for a test drive to get up to highway speeds nor rmps! Had they done so I believe they might have found the leak!

After shopping for tires I wanted and specifically telling the advisor I did not want to go smaller…read morewhen I got the tires installed I found that they were smaller absolutely would not take anything there to get done as apparently they do not listen to the customer.

great people,they are very professional and fast ,great price and great location ,extremly…read morerecommended

Please do not use these guys for ANY repairs. Neil and the…read moreboys at Import Auto or ANYWHERE ELSE for that matter is where id be going if I had any sort of import vehicle. I'm a Journeyman Heavy Duty Mechanic of 15 years but didn't have time to do the work needed so I took it to these guys as they claim to be "import specialists". I brought my Volkswagen TDI in to replace a clutch, dual mass flywheel and a RH lower ball joint. When I got the car back after the clutch repair I immediately noticed they changed the left hand ball joint; not the right hand one. The left and rights have different part numbers and are of a different geometry(they are not even interchangeable) When I started the car it had a service engine light on immediately that was not previously on. When I got back to my house I popped to hood to see DEF fluid spraying all over my engine bay. I quickly noticed that while doing the repairs on the clutch job they broke off the injector nozzle to my emissions system ($650 part from Volkswagen). I immediately went back into the shop the following day and voiced my concerns. They urged me to do an emissions delete rather than spending the money on replacing the injector nozzle. They admitted that the damaged injector was indeed their mistake and said they would do the necessary repairs to make it right. Three weeks later I picked up my car that was freshly deleted. However; they did NOT do anything to make it right. I was never credited with any sort of labour rate on the emissions delete for the damaged parts they broke while doing the clutch job and was charged for a ball joint installed on the wrong side that I later myself had to change the following day. I called Neil at Import Auto and got him to quote me for the same job. The quote he sent me to do the emissions delete was the same price as what Jason and his crew charged me. What started as a $1500 labour repair on a clutch job (I supplied the clutch) turned into an additional $2500 for a delete that I would never have had to do if they hadn't broke the injector. If I would have known they were going to charge me full price I would have just made them replace the $650 injector. I have left multiple emails with attached quotes from different shops asking for an explanation as to why with zero response. I can only imagine what this shop charges people that are not mechanically inclined. And I would be scared to see what a middle aged women's bill would be when she walks out. Extremely disappointing local shop. As an highly experienced mechanic; trust me, Do Not Go Here

I would put this shop up against all auto mechanic shops in the city! Amazing and honest service by…read moreall staff! Been going here for a few years now and have never had an issue and everything that they have accessed has been bang on! Labor rates are lower than the average rate! Keep up the good work

Sunny at Tiptop Auto Repair is very reliable, trustworthy and personable. I first went to his shop…read morein Spring 2022 when I took my 2012 Ford Focus to get the brakes replaced, and have had a few interactions since. To be completely honest, going to a mechanic as a female can be quite intimidating. Mechanics have a long standing history of taking advantage of women "who don't know any better" and before we know it, there are a bunch of extra fees for repairs we don't actually need. But that is not the case at TipTop Auto Repair. It feels good to finally have a mechanic who is not only knowledgeable, honest, and does thorough work, but also displays the upmost respect and professionalism when interacting with his customers. I 100% recommend this auto repair shop. I'm just sad it took me so long to find him

Very happy with my service at Tip Top Auto! Friendly fast and efficient! Our van had a significant…read morefluid leak on a Friday night, I called Saturday morning and they fit us in for the repair and had everything done by early afternoon! After inspecting the vehical they called to let us know the issue was and gave us the option for parts they could use for repairs. Both parts and service were at an affordable price! We will be repeat clients, thanks!!