We had a wonderful experience at Saskatoon Auto Connection. We were in the decision process of…read moretrading in our truck or making some needed repairs. After test driving a wonderful vehicle and also considering trade in value and repairs we decided to maintain our current vehicle. Every step of the way the team was transparent and easy to talk to. They did not try to sway us in one way or another, just provided the facts. Each of our truck repairs was completed with great communication and providing information. I felt assured we were making informed choices and I was provided updates every step of the way. We will certainly utilize Auto Connection in the future.

I brought my vehicle in to have the driver's side door window installed. I had already supplied the…read morereplacement window. During the repair, I was told that the window regulator was broken. I do not believe that conclusion was adequately supported. The original window had been shattered, but the regulator itself appeared intact. There are also repair instructions available for this model showing that proper access to the regulator requires removal of the exterior door panel. My concern is that the repair was being attempted without removing that panel. I personally observed the work being carried out this way. I tried to explain the procedure I understood to be required, but my information was dismissed rather than considered. With an uncommon vehicle such as this, it is entirely possible for an owner who has researched the repair to have useful information about the procedure. I would have appreciated a more collaborative approach, particularly before concluding that an additional component was defective. The interaction with the technician also became unnecessarily dismissive. I was left with the impression that the focus had shifted from determining how the repair could be completed properly to defending the original assessment. Ultimately, I had to drive home in the rain with the driver's window completely missing and the replacement glass sitting loose in the passenger area. I was particularly concerned about the safety of transporting a large piece of glass in that manner, especially in the event of a collision. My concern is not simply that the repair was unsuccessful. Repairs do not always go as planned. My concern is that I observed an attempt to complete the repair without removing the panel necessary to properly access the regulator, while the information I provided about the procedure was dismissed. I believe the situation could have been handled much more professionally by reconsidering the repair procedure, verifying whether the regulator was actually defective, and ensuring the vehicle was left in a safe condition before I departed.

Please do not use these guys for ANY repairs. Neil and the…read moreboys at Import Auto or ANYWHERE ELSE for that matter is where id be going if I had any sort of import vehicle. I'm a Journeyman Heavy Duty Mechanic of 15 years but didn't have time to do the work needed so I took it to these guys as they claim to be "import specialists". I brought my Volkswagen TDI in to replace a clutch, dual mass flywheel and a RH lower ball joint. When I got the car back after the clutch repair I immediately noticed they changed the left hand ball joint; not the right hand one. The left and rights have different part numbers and are of a different geometry(they are not even interchangeable) When I started the car it had a service engine light on immediately that was not previously on. When I got back to my house I popped to hood to see DEF fluid spraying all over my engine bay. I quickly noticed that while doing the repairs on the clutch job they broke off the injector nozzle to my emissions system ($650 part from Volkswagen). I immediately went back into the shop the following day and voiced my concerns. They urged me to do an emissions delete rather than spending the money on replacing the injector nozzle. They admitted that the damaged injector was indeed their mistake and said they would do the necessary repairs to make it right. Three weeks later I picked up my car that was freshly deleted. However; they did NOT do anything to make it right. I was never credited with any sort of labour rate on the emissions delete for the damaged parts they broke while doing the clutch job and was charged for a ball joint installed on the wrong side that I later myself had to change the following day. I called Neil at Import Auto and got him to quote me for the same job. The quote he sent me to do the emissions delete was the same price as what Jason and his crew charged me. What started as a $1500 labour repair on a clutch job (I supplied the clutch) turned into an additional $2500 for a delete that I would never have had to do if they hadn't broke the injector. If I would have known they were going to charge me full price I would have just made them replace the $650 injector. I have left multiple emails with attached quotes from different shops asking for an explanation as to why with zero response. I can only imagine what this shop charges people that are not mechanically inclined. And I would be scared to see what a middle aged women's bill would be when she walks out. Extremely disappointing local shop. As an highly experienced mechanic; trust me, Do Not Go Here

I would put this shop up against all auto mechanic shops in the city! Amazing and honest service by…read moreall staff! Been going here for a few years now and have never had an issue and everything that they have accessed has been bang on! Labor rates are lower than the average rate! Keep up the good work

After shopping for tires I wanted and specifically telling the advisor I did not want to go smaller…read morewhen I got the tires installed I found that they were smaller absolutely would not take anything there to get done as apparently they do not listen to the customer.

great people,they are very professional and fast ,great price and great location ,extremly…read morerecommended

I would highly recommend Novakoski Quality Collision! They are by far the best auto body in the…read morecity. Murray and his team provide incredible customer service!

Best Chrysler Dealership in Saskatoon! Trent in Sales in the man to go see. I had a great time! I…read morewas tough to deal with for sure. I had a number I wanted and I wasn't scared to deal. They really did a great job, Trent was organized and stable, very much working for my best interest. He helped me get an amazing deal on very unique car they had on the lot. The used car was spotless, not a mark on it. In beyond excellent shape, drives perfect. Just what I wanted. It was an amazing deal. These guys have some awesome deals. They are eager to earn your business the "Right Way" and I know I will go back for a another car for all the right reasons. This car I bought today, was steal of deal. Trent also had the car ready right when I need it to be, parked in the back shop just were I wanted it. It was perfect! Thanks Trent! See you again soon!

Quality vehicles sold by Mark Sugar at Auto Clearing are highly recommended by many in Saskatoon…read more100 percent locally owned and operated. Family run business. No fees!

Terrible place to take your vehicle I would not recommend…read moregoing here. I felt like the employees did more joking around than working

I have had many good experiences with this shop latest being my tire started losing air over night…read more I booked in and they squeezed me in first thing in the morning so I didn't have to go without my vehicle. fast and courteous,then Refused payment no charge for the repair. (I'm assuming because they installed my tires for me).this shop can do it all,not just about tires. Thanks again

Good morning from the prettiest drive through oil change place on the planet. They have lots of…read moreflowers. AND, they offered us coffee, water or tea while we wait in our van. AND there is a TV set up so we can watch the world cup as they change our oil. AND they have treats for dogs and kids waiting close by. AND he taught us how to reset the oil change warning using the gas pedal. Great, efficient service, and oh so friendly!

I have been here before, today was exceptional!!! First of all, I was politely greeted by Carson,…read morehe was so polite, I thought (this cant be real). His kindness didn't stop at all, he stayed genuine and helpful the whole time I was there. Not only was he very genuine, but he helped show me some things that my car was needing. There was no pressure to get it done at that moment, and he made the interaction very relaxing. Michael his co-worker was also very kind and took the time, to also explain things...these are the qualities that make me return to places like this. I dont necessarily need over-the-top schmoozing, I just really appreciate good -ol-down- to earth customer service. Thanks again!! Carson & Michael!!!

would not recommend Lawson Auto Center. I originally had my…read moreshocks and struts replaced at Lawson Auto. Unfortunately, my experience there was not positive. When the shocks and struts began causing problems again, I chose not to return to Lawson Auto because of my previous experience. Instead, I took my vehicle to a shop I trust, where they diagnosed and repaired the issue. I then contacted Lawson Auto regarding the warranty on the Monroe parts. They have been very reluctant to honor the warranty for the defective parts, despite the issue being related to the parts themselves. In the end they only paid me $500 of the $700 for the warranty parts. In addition, I felt I was spoken down to and treated dismissively as a female customer from the owner. The overall interaction was unprofessional and disappointing.

I had no heat in my 2007 Chevrolet Equinox. Went to Lawson Auto Service without an appointment the…read morefirst working day back after Christmas. They were obviously busy. Harvey (the owner) said they would get to it today and give me a call. Turned out to be a clogged heater core typically $600-$1,000 to replace. Harvey said he was willing to do a chemical clean and flush for $225.00 that had a 90% success rate but no guarantee. The flush did the job and the Equinox is pumping out more heat than ever before. Total bill $224.00. That is not the best part, the shop is normally open 8:00 a.m. - 5:30 p.m. Harvey worked on my vehicle until 7:30 p.m. so that he would have it back to me same day as promised. Incredible service, great attitude, and lowest cost for that repair you could possibly find. A new customer for life!!