We've really enjoyed working with Chase over the past several years. They're extremely experienced,…read morevery responsive, and a pleasure to work with. I highly recommend them!

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

I had a great experience working with Sugarland Property Management in Sugar Land, TX for leasing…read moremy property. The entire process was handled smoothly and professionally from start to finish. I would especially like to appreciate Ms. Maria and Ms. Jennifer for their excellent cooperation and clear communication throughout. They were always responsive, supportive, and ensured everything was managed efficiently. Their professionalism and attention to detail made the leasing process stress free. I would highly recommend their services.

Horrible rental management company. People were rude to my previous property management team and…read morehung the phone up on them a couple of times trying to verify rental history. I would stay away from SPM if you are a renter, waste of money paying rental applications when they don't communicate well with people or follow up on applications. Income was over 4x the required gross monthly income, excellent credit history with rental history and they still took an accepted an application that submitted 3 days after me.

I have worked with Ernest and Valerie on purchasing and selling many properties over the years…read more They have been my agents for investment and personal properties. Their advice has always been in my best interest and the results of the transactions have always been better than I could have though. Whether you need an agent for buying, selling, or investment property services, I would highly recommend you meet with them first. The team will treat you like family!

first met Valerie Diaz when I moved to Texas in 2011. Although I wasn't ready to buy a house at the…read moretime, she was incredibly kind and generous with her time, showing me around and sharing invaluable tips about the different areas. Her professionalism and friendliness left such a lasting impression that when I was ready to purchase a home four years later, she was the first person I reached out to. In 2015, Valerie helped my family and me navigate the challenging and competitive real estate market in Sugar Land. It was our first time buying an existing home, and we had countless questions throughout the process. Valerie demonstrated immense patience, answering all our inquiries thoroughly and thoughtfully. She consistently offered honest opinions and showed genuine concern for my family's unique needs and preferences. When it came time to make an offer, Valerie's deep knowledge of the market proved to be an invaluable asset. Her expertise in negotiations and understanding of local trends gave us confidence every step of the way. She was incredibly accessible and attentive, staying in constant communication and ensuring we felt supported throughout the entire process. Fast forward to 2018, we purchased another home in Houston with Valerie's help. Once again, she exceeded our expectations, bringing the same dedication, expertise, and warmth that made our first experience with her so memorable. Valerie truly goes above and beyond for her clients, and her wealth of knowledge is unmatched. Recently, I reached out to Valerie again to learn more about the current market in our area as we consider selling our home in the next year. True to form, she was incredibly informative, offering valuable insights and guidance to help us make the best decisions moving forward. Her commitment to her clients doesn't stop after the transaction; she continues to be a trusted resource. Working with Valerie and the Diaz Team has been nothing short of a joy. I highly recommend them for all your real estate needs. If you're looking for a reliable, knowledgeable, and genuinely caring realtor, Valerie Diaz is the one to call!

The owner, Serena, is very attentive and detail oriented, and this is the standard of her staff as…read morewell. Each person, (Lily, Alejandra), we have dealt with over the years has followed up on each item requiring attention. We are out of towners leasing our home through Ambassador Management Group. We interviewed 5 management companies before we settled on AMG, and are so happy we made this choice.

From the owner: Our business specializes in property management.read more

Extremely responsive stress-free knowledgeable friendly integrity appreciated and respected…read morefantastic realtor.

From the owner: Your #1 Sugar Land Real Estate Agent! I spent 30 years in public service in security and law…read moreenforcement. I use the same skills in finding homes for families. Security and safety always come first when prospecting residence for families or individuals wanting a secure place to live. #houstontexas

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.

Very knowledgeable and responsive staff. We looked at multiple management companies and determined…read moreMontage is the best in the Houston area.

Maria has been a pleasure to work with when needing answers or assistance with HOA in the…read morecommunity. She has always been polite and respectful. She values supporting the community and helping the residents as needed. Thank you for your support in our community.

Steven has been my go to realtor for 8 years. I have leased, sold and purchased homes with him. His…read moreone stop approach allows me to focus on my career while he manages all things real estate for me

I've purchased, sold, and refinanced using Steven Robinson. Every transaction goes smoothly with…read morezero surprises. Straight dealing, knowledgeable, and hard working all in a one stop shop.

I contacted Robyn when I was ready to purchase a home because she came highly recommended from a…read moretrusted coworker. I had an idea of what I wanted but when we met, Robyn helped me define the actual criteria and explained several areas I had not ever considered and why certain home features would be more advantageous for my needs. I never felt pressured to select her as my agent and left my first meeting with her thinking about everything she told me as an ethical realtor. I did my own research and she was absolutely right about the specific criteria we discussed. It took a few days to finalize my search and a few days after that, I had listings ready to review that met every need I had plus some "wishes." I was also very impressed because Robyn found listings that I would not have come across on my own in the specific local neighborhoods I thought I wanted. Robyn advocated for me with the sellers of the home I chose and I was absolutely thrilled with her thoroughness and helpfulness. The process was efficient, Robyn's communication was perfect, and I felt confident that I selected the right person to represent me and understand my interests. Robyn didn't waste my time showing me properties that didn't meet my needs, her communication was impeccable, and she was helpful and encouraging through the whole process. I wouldn't hesitate to hire her again and have referred several people to her. I hate moving but I wouldn't hesitate to use her again!

not good service at all .very unprofessional and careless customer .Fist time with this company it…read moremean last time never ever hire any realtor by referral . I DEAl agent very nice but they from Florida referred veronica and told me they good service 5 star ,I believe and signed contracts at first time she her and gave her so many gilf as thanks you her.Unfortunately after took all gilf and contract signed then they gave me so many trouble, by showing proper, listing wrong information, photos not edited well ,not want verify quality buyer cause occupied property.It contacted them then broker sent Emails to me saying I am so troubled and bordering to them .I can't continue and want cancel contract then they rude to me and say pay $500 or keep contract till expired .So many Agent on the words but I am for sure no one treat customer bad like this .I the contract agent get pay when house is purchased final .I agree pay them $500 extra plus 2% commission after house sell completely by Title company only .Also during the conversation to contract Veronica told me cause they have to pay fee to the referral IDEAL agent that why charge extra $500 cover those fee.I understand and say ok no big deal I think my mind if they hel me sell and smoothly then I will gave them bonus .But omg can't believe waht ever they say never become true. I have no choice they don't terminate contract event I sent letter and they ignored,I file complaint to HAR they told me sent to the TREC state Attorney license commission that is only way I can do . They off my property on the market but they not termination contract that is not kind at all . I wish at beginning never see or signed contract to them it is my lesson have to carefully .........