After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

We found Honeywood Realty through Yelp and the experience has definitely lived up to our…read moreexpectations so far. Diane has been extremely resourceful and budget conscious as our agent and a property manager. Very professional & quick to respond via messages & emails. Quick turn around time for finding, screening tenants & getting them in. We've been working with them since the last 3 months and this is ongoing relationship for us but so far we're extremely happy to have come across Diane & Honeywood Realty.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

They are were slow at getting my property listed and charge you $150 a month for vacancies. If you…read moresign you are stuck with them for 12 months, no outs by contract. $500 set up fee.

From the owner: We go beyond management to deliver full-spectrum real estate solutions that simplify ownership,…read morestrengthen communities, and grow investments. Whether you’re a homeowner, investor, or HOA board member, we’re here to protect and elevate what matters most to you. Our specialties include: • Full-service property management for residential, commercial, and vacation rentals • HOA and community association management • Leasing, tenant relations, and financial oversight • Real estate brokerage and investment guidance • Property branding and digital strategy With local expertise in Texas, Florida, and Arizona — and a nationwide reach — we combine technology, transparency, and care to deliver measurable results. At ACM, property is never just a transaction — it’s about people, growth, and legacy. AC Management — Building Value. Serving People. Where Everyone Is Family.

We moved here a few years back and Valerie and her team helped our family of 5 (+pets) find a…read morerental property. They were excellent property managers, very quick to respond and very professional. When it came time to purchase a home, we of course chose to use the Diaz team and once again I was impressed with Valerie and her tenacity. We got a great home, amazing school district and for the right price (not to mention a pool), I can't recommend them enough.

Very satisfied with their professional work. Timely manner communication through tenant and owner…read morefor important information and services .

first met Valerie Diaz when I moved to Texas in 2011. Although I wasn't ready to buy a house at the…read moretime, she was incredibly kind and generous with her time, showing me around and sharing invaluable tips about the different areas. Her professionalism and friendliness left such a lasting impression that when I was ready to purchase a home four years later, she was the first person I reached out to. In 2015, Valerie helped my family and me navigate the challenging and competitive real estate market in Sugar Land. It was our first time buying an existing home, and we had countless questions throughout the process. Valerie demonstrated immense patience, answering all our inquiries thoroughly and thoughtfully. She consistently offered honest opinions and showed genuine concern for my family's unique needs and preferences. When it came time to make an offer, Valerie's deep knowledge of the market proved to be an invaluable asset. Her expertise in negotiations and understanding of local trends gave us confidence every step of the way. She was incredibly accessible and attentive, staying in constant communication and ensuring we felt supported throughout the entire process. Fast forward to 2018, we purchased another home in Houston with Valerie's help. Once again, she exceeded our expectations, bringing the same dedication, expertise, and warmth that made our first experience with her so memorable. Valerie truly goes above and beyond for her clients, and her wealth of knowledge is unmatched. Recently, I reached out to Valerie again to learn more about the current market in our area as we consider selling our home in the next year. True to form, she was incredibly informative, offering valuable insights and guidance to help us make the best decisions moving forward. Her commitment to her clients doesn't stop after the transaction; she continues to be a trusted resource. Working with Valerie and the Diaz Team has been nothing short of a joy. I highly recommend them for all your real estate needs. If you're looking for a reliable, knowledgeable, and genuinely caring realtor, Valerie Diaz is the one to call!

I have worked with Ernest and Valerie on purchasing and selling many properties over the years…read more They have been my agents for investment and personal properties. Their advice has always been in my best interest and the results of the transactions have always been better than I could have though. Whether you need an agent for buying, selling, or investment property services, I would highly recommend you meet with them first. The team will treat you like family!

I had the best experience getting my taxes done. Sonya is friendly and made me feel very welcomed…read more I am so pleased I found her. I left her office with a happy smile. Excellent service.

Max was amazing. He was very knowledgeable and informative about filing taxes for me. His price was…read morevery reasonable. He will be my permanent CPA!