We moved here a few years back and Valerie and her team helped our family of 5 (+pets) find a…read morerental property. They were excellent property managers, very quick to respond and very professional. When it came time to purchase a home, we of course chose to use the Diaz team and once again I was impressed with Valerie and her tenacity. We got a great home, amazing school district and for the right price (not to mention a pool), I can't recommend them enough.

I had a great experience working with Sugarland Property Management in Sugar Land, TX for leasing…read moremy property. The entire process was handled smoothly and professionally from start to finish. I would especially like to appreciate Ms. Maria and Ms. Jennifer for their excellent cooperation and clear communication throughout. They were always responsive, supportive, and ensured everything was managed efficiently. Their professionalism and attention to detail made the leasing process stress free. I would highly recommend their services.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

They are were slow at getting my property listed and charge you $150 a month for vacancies. If you…read moresign you are stuck with them for 12 months, no outs by contract. $500 set up fee.

From the owner: We go beyond management to deliver full-spectrum real estate solutions that simplify ownership,…read morestrengthen communities, and grow investments. Whether you’re a homeowner, investor, or HOA board member, we’re here to protect and elevate what matters most to you. Our specialties include: • Full-service property management for residential, commercial, and vacation rentals • HOA and community association management • Leasing, tenant relations, and financial oversight • Real estate brokerage and investment guidance • Property branding and digital strategy With local expertise in Texas, Florida, and Arizona — and a nationwide reach — we combine technology, transparency, and care to deliver measurable results. At ACM, property is never just a transaction — it’s about people, growth, and legacy. AC Management — Building Value. Serving People. Where Everyone Is Family.

Karen and Natalie are friendly, very helpful and kind. Thank you and Merry Christmas!read more

Janie Orellana is amazing!!! I can't count how many times I called this week for help with the new…read moreaccess card phone app (and other items.) She was always patient, had such a sweet disposition, and never made me feel like a bother. When she told me she was new, I was shocked! She's a keeper

Worst management company I have ever dealt with…read more There is a tree next to my townhome that the HOA is responsible for maintaining. It was supposed to be a dwarf magnolia, but it has clearly turned out to be a full-size magnolia growing directly beside my home. I submitted a request to have it removed on 3/22/2026, and as of today, I have received zero meaningful communication or resolution. I have now called THREE separate times: * 4/30/2026 - I was told, "I'm so sorry, I'll contact the landscape company right away." * 5/13/2026 - After nothing happened for two more weeks, I called again and was told it needed to go before the board, which was meeting the next day, and that I would receive a callback. * 5/22/2026 - Still no response, no update, and now "Jackie" is apparently unavailable. Meanwhile, I pay $240 per month in HOA dues for what amounts to mowing a tiny front yard every couple of weeks and trimming bushes with a weed eater, yet they cannot even address a legitimate issue involving a tree that could eventually damage the exterior of my home. Since the exterior of the building is supposedly their responsibility, you would think they would want to handle the issue before it becomes a far more expensive repair later. Extremely disappointing communication and management.

Our property manager is the most confrontational I have ever dealt with. She is rude and refuses…read moreto respond to emails. Very unprofessional.

The owner, Serena, is very attentive and detail oriented, and this is the standard of her staff as…read morewell. Each person, (Lily, Alejandra), we have dealt with over the years has followed up on each item requiring attention. We are out of towners leasing our home through Ambassador Management Group. We interviewed 5 management companies before we settled on AMG, and are so happy we made this choice.

From the owner: Our business specializes in property management.read more

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

From simply homes on Monroe. they charge for cutting grass and pest $100. I only seen cutting grass…read morenever seen pest. You can't leave the trash bin on the side of the house when everyone else does all day. you can't leave the basketball court outside,you can't have a car parked outside where else to park when there cars all outside everywhere. I think the one that rent there restrictions not the people that own. There no insulation in these homes so you hear everyone and everything. 2nd floor is always hot people have ac units. heads up before you move here

Would give 0 stars if I could. Horrible property management company. There is absolutely no…read moreaccountability, communication, or urgency when residents actually need help. We have had problem after problem with SimplyHome since moving in. Maintenance requests are poorly handled, vendors are not properly supervised, and you will spend more time chasing SimplyHome for answers than they spend actually resolving the issue. If you continue asking for answers, don't be surprised when they eventually stop responding to your emails and portal messages altogether. We have had concerns repeatedly ignored, unanswered, or brushed off. It genuinely feels like they simply do not care. Our AC went out during 100+ degree Oklahoma heat and an active heat advisory. We submitted an emergency maintenance request and called repeatedly, yet nobody from SimplyHome maintenance came that evening or even contacted us. We had to track down and repeatedly call their HVAC vendor ourselves to get someone out that night and ultimately had to leave our home and get a hotel because of the heat. The way that situation was handled raised serious concerns about their compliance with basic habitability and emergency maintenance obligations. I wonder had we not called the vendor ourselves if we would still be without AC nearly 2 weeks later.. Their mandatory lawn service is honestly one of the most ridiculous parts of renting here. You are required to pay for their landscaping company and cannot opt out, but SimplyHome takes virtually no accountability for the quality of their work. We were specifically told that the landscapers are only responsible for mowing, edging, and "blowing off the concrete sidewalks." So if their crew blows mulch out of your landscaping beds, disrupts the landscaping, or leaves areas looking like a mess because of THEIR work, apparently it becomes your responsibility to clean it up and fix it. And if you don't maintain it to SimplyHome's standards afterward, you can potentially receive a lease violation and be charged for it. How does that make any sense? We cannot choose the landscapers, cannot opt out, and are forced to pay for the service, but we can somehow be held responsible for cleaning up or correcting problems caused by their own contractor. We have also complained about the grass being cut excessively short during Oklahoma summer heat and raised concerns about their equipment making contact with our property. Instead of addressing the actual complaints or holding their vendor accountable, their response is basically to keep reminding us that lawn service is mandatory. Pest control is also mandatory, yet we experienced delays getting the property treated despite significant pest issues when we moved in. Again, you're required to pay for the service regardless of whether the service and communication are actually satisfactory. SimplyHome also doesn't recognize rodents as pests, regardless if rodent infestation is present due to MULTIPLE structural openings and defects. Even simple maintenance requests turn into an ordeal. Our side gate latch is loose and the gate repeatedly flies open throughout the day and night. After a week with no communication from the vendor, SimplyHome told us someone supposedly came to the property, took a picture of the fence, and determined that no repair was needed. Nobody contacted us, nobody knocked on the door, and nobody asked us to show them the problem. Taking a picture of a fence without even testing the gate or latch is apparently considered an inspection. There is a very clear pattern with this company: poor communication, no accountability, terrible vendor oversight, unanswered emails and portal messages, and residents having to repeatedly chase them to get basic issues addressed. SimplyHome seems very good at collecting rent and mandatory service fees. Getting them to actually communicate, follow through, or take responsibility when something goes wrong is a completely different story.

We were moving from out of state to Pearland Texas. I contacted Patty as her reviews on yelp…read more We're good and she exceeded our expectations. She helped us find a lease property, and helped us secure all the utilities prior to move in date. I would highly recommend Patti.

I interviewed five realtors and was disappointed by all (inc. Patricia Dajani, Jay Monroe, Jeremy…read moreFain) for various reasons. I've lived in the area over 20 years and knew more about the market and how to price and present properties than them. I therefore attended an open house hosted by Patty Newtown to check her out and ended up hiring her. Zero regrets! I got a full 5%-9% higher price than if I went with one of the others.