Steph's Shipping provided a quick response to my initial request for a quote and were very responsive by email throughout the process. I had purchased a total of 8 individual items from an auction house in ATL (varying size and value, but mostly framed, fine art photography). Their responsiveness, prior reviews and business description made me feel much more comfortable choosing them to handle the shipping for my purchase - items that wouldn't have been replaceable if damaged in transit. Steph's Shipping provided a clear, reasonable quote range based on the basic item descriptions I had from the auction house. Total costs actually ended up being at the bottom range of the estimate. When the package arrived, it was very well marked on the outside as being fragile, etc. Opening the box - it was clear that the individual items were well packaged to minimize risk of glass breaking and other damage. They also clearly paid attention to the fact that multiple different types of items were being shipped together, and packaged in a way so one item didn't damage another item if the contents of the box shifted. More delicate items in the package - like a rare, vintage signed art book and some artwork mostly made of fabric/wood - were all well protected from possibly getting damaged from the corners of the metal frames the photos were in, etc. I'd definitely use their service again if shipping anything from the Atlanta area, and would highly recommend for a stress-free shipping experience! read more