The team was very kind and efficient, they had me go in right at my scheduled time. They also went…read moreover pricing before service was done.

Worst experience I've ever had. I showed up for my EMERGENCY appointment 20 minutes early, was…read moretaken back 45 minutes after my appointment time, and spent another 50 minutes in a room before anyone came in to see me. 90 seconds of "you need a root canal" without so much as looking at my teeth, then 20 minutes later someone coming to tell me it would be $2300. After complaining, I was told that dental care is expensive and maybe I could find somewhere else cheaper. I cried there and the whole way home

"Yes, I'll make sure she doesn't leave without paying." Those were the instructions the front desk…read moreassistant repeated in confirmation back to the office manager. Those instructions were phoned to him after I checked in, while sitting near the front desk in mortification, waiting to have my teeth cleaned. Mt family have been patients of the Whitefields since 1979. My daughter is the 3rd generation to be seen by this practice. This long-standing relationship with this practice will most likely come to an end after our past visit a couple of days ago. I was told the prices increased exorbitantly because the practice has expanded. I was offered a payment plan I've never needed in the last 47 years to be able to afford my dentist. I remember Dr. Whitefield kindly bringing my sister in on weekends to work on her teeth when she was down on her luck because that was a day he devoted to helping those without insurance for a low to no cost visit. Now? My daughter was charged twice the cost because she does not have insurance. This is the same little girl who would follow Dr. Mark around in the office as he would show her the various equipment and take the time to be a family dentist. Now that same girl is in college and being charged twice as much as an insured patient because "the practice has grown to more than one doctor and we charge insurance companies less than what we charge self-pay because we have to keep costs low for the insurance companies to pay. But we do offer monthly payment plans now" My parents have already left the practice and found a new dentist who seems to care. My sister, who had been a loyal patient of Dr. Whitefield's (and his father before,) had to look for a different dentist as well. I have resisted leaving because my daughter has special needs and saw Dr. Mark and his hygienist, Meredith, since she was 3 and doesn't want to leave the only dental practice she's known. But after being treated so embarrassingly by the office staff (whose excuse was that the practice has expanded and they have to be tougher on patients and payments), and no longer having Dr. Mark as a dentist, and the chairs and equipment looking run down while the waiting area overflows with too many bodies... I think it's time to go. This was a good practice. I saw them every six months for the last 47 years as a patient through school, college, employment, death, unemployment, and the rigors of life... and that apparently doesn't matter anymore. Only the fact that I'd better pay twice the cost for my uninsured daughter that I paid for myself and I'd better pay it before I leave matters to this practice. it's a shame.

Zero judgement zone!! Incredible dentist - Dr Mark and sweetest gentlest hygienist Holly…read more I have referred family and friends to this practice. They are outstanding!!

I recently moved and was looking for a new dentist. I came to Kendrick Dental because of their…read moreamazing reviews! I was not disappointed. Everyone is so nice here and treats you like family! I've gone here for teeth cleanings and a crown and they've done amazing with it all!

Everyone in the office is so nice and friendly! They remembered who I was just after a couple of…read morevisits and treated me like family. I've had great experiences with cleanings and one capping procedure. Not only have they treated me with care but it's always been in a timely fashion! All of my appointments are right on schedule, very helpful when I get my teeth cleaned during the work day. I really appreciate all that they do at Kendrick Dental Group!

Very nice dental care. Made my dentures after pulling teeth. I didn't even feel him pulling them. I…read morerecommend him to anyone afraid of pain.

Dr. Tibbs & his entire staff are wonderful. Very professional and compassionate too. I was very…read moreimpressed with everything from the check-in process to check-out. Great clean and welcoming atmosphere. Friendly and courteous staff. I had a cleaning, X-rays and an exam. Overall, I'm good. Thanks and Kudos to the Team! I'll see you again in 2 months & will highly recommend others to come see you as well! Convenient location and awesome services! Blessings & Peace, Mrs. Debbie DeSalle Plummer

I cannot put into words how pleased I am with the outcome of Dr. Pittman's work on two crowns for…read moreimplants I have had for many, many months. His care (and his assistant, Allie) was above and beyond. Thank you for your superb dentistry!

Not accepting new patients and if you want an appointment it's 2+ months out. My opinion if you…read morearen't accepting new patients note that on your ad

This dentist so far has been good. The scheduling process is easy and they send you all the links…read morefor you to fill in all the forms you need. They do have a longer wait to make appointments for new patients, I had to wait about 3 weeks after I called to make the appointment but after you become a patient then they have more flexibility on the schedule. The staff has been very nice and friendly. Very helpful when needed too. Dr. Sunny is nice and listens to your concerns. They have a "reward" machine for when they are done with their procedure. My son really enjoyed that part and he was a good boy all throughout his cleaning, he actually enjoyed it and is been asking em to come back ever since . We already did our next cleaning appointment!

Best dentist I've seen in 25 years. Facility; nice & clean…read more Atmosphere; quiet, peaceful. Modern. Not too frilly. Workers always seem happy, confident, and relaxed. Everyone seems to get along very well. Main Receptionist; friendly & helpful (can be a little shy, but that's just her personality. Not hostile or unkind (Like some offices I've been to). Dental Techs; friendly & gentle! -I had a very heavy handed tech at Castle Dental in Goodlettsville. Horrible experience. Even after asking her to try & be a bit more gentle. Anyway. Dentist; very attentive. Listens. Explains things. Effective in procedures & finished work. Also; I really appreciate that they don't try to sell you a bunch of cosmetic stuff. Procedures or products. They have them, which you can see advertised on signs on the walls or counters, but they don't push them. I am amazed and very happy to have Sunny Smiles close to me. The whole family goes here. Just a gym of a place and a wonderful dentist.

Recently moved to the area and had to find a new dentist. This is never fun. This office came up on…read moremy insurance website and had good reviews so I called. I was able to be seen the same day. The ladies at the front office were so nice! Wish I would remember names.... the woman cleaning my teeth was also super friendly and gave me some good recommendations for other stuff in the area. The dentist that saw me after was also very nice. Can't complain at all. It's close to where I live and the office is very nice and clean.

Excellent doctors and friendly staff! They really make you feel comfortable and they do great work!read more

Raising my review of this specific branch of Aspen after a manager here was able to help me resolve…read morethe below issue. Would not recommend this dentist chain overall or go again myself but the staff was helpful - thank you!

I had an appointment this morning for a cleaning! I tried to call the office this morning to let…read morethem know I'll be late. No one answered, I walked in at 9:20am at the young lady at the front desk was on edge.. of course she greeted me with the line of how can I help you! All she said it's going to be $125 dollars. I was like wow. I was like I have insurance. She said did you have insurance when you was here the last time?plus she had an attitude like she was pissed that I had it! My appointment was at 930am. She told me that she was going to push my appt at 10:00am . It was the over all experience. She' was the face of ASPEN. Don't go here ! Save your time and go somewhere else. Rude receptionist.