My son moved his office from Franklin, TN to Mt Juliet due to our move. We have been on this office…read morefor about 2 years. He has never missed an appointment for ortho. We were 16 mins late to one appointment and they refused to see my kids for 6 months cleaning. Reschedule and told me 4 months away. So I called Franklin TN and they got me in. We saw them every 2-3 months almost 7k dollars later I'm informed that my son who has only had one cavity his whole life has THREE CAVITIES AND NEEDS A ROOT CANAL. I'm pissed like how the heck do your staff missed that. I'm about to file all the complaints I can because this is unacceptable. Talk about ineffective dentistry at its best. I will not be back and I am looking to see if they are financially responsible. My PRIVATE dental insurance should be charged for their inability to be sound professionals. No grace given today!!!! Kicker: two years ago FRANKLIN OFFICE was watching that tooth. How did you miss that? Very upset because this is painful and could have been avoided. Beyond disappointed

The ortho team at Snodgrass-King king is A+. Dr Heidi is efficient thorough and kind. I've seen her…read morenow for two adjustments for lower braces. Staff is great too! Plus dr Heidi is kind of a perfectionist and when it comes to my smile that's a perk!

Att: Zoo Crew Pediatric Dentistry,…read more Yelp and it's users. Be aware Dr. Sandidge told us that our eleven year old daughter could wiggle her own tooth out even though this particular tooth was never going to be loose at all and would be extremely painful and difficult for any child to remove on their own. Our insurance also covered this procedure 100%. It would have been a simple tooth extraction that they were supposed to be qualified to do. My child had and has a right to quality dental care thank you very much ZOO CREW! Do not recommend ever! 0 Zero Stars.

An amazing place!! Great with kids and parents. The hygienist are AMAZINGread more

This is the most unprofessional medical office we have ever worked with. We had a major medical…read moreprocedure for our daughter which we paid in full prior to the procedure. We then paid the additional balance after for unexpected expenses, an additional crown, that occurred during the procedure. This totaled over $3k. We were told we were paid in full. The office then sent us a letter 3 months later that we had an outstanding balance of over another $1k that would be sent to collections. We tried to call and clear this issue with the office and we were told this is a billing issue. They then went on to blame insurance, which was not accurate either as we have limited dental coverage and they calculated the expense as out of pocket from the beginning. They have since sent this to collections and made no effort to clear the situation with us. They are illegally trying to charge us for their mistake months later.

not personable just rushed through the whole appointment my son is on the spectrum and they act…read moreliked they were scared to touch his teeth, had to take both of my kids to PDOL (a different dentist) were they had the best care and service! do not waste your time here!!!

We've been using Associated Children's Dentistry for our three kids since 2010, and are careful to…read moreget our 6 month checkups. My eldest son sustained quite a bit of damage to his teeth in an accident in 2008, and as he gets older, there have been some issues with the damaged teeth that have needed to be addressed. First, I do want to say that they can be difficult to get in contact with as you usually have to leave a message even during business hours. They do call you back promptly. I was told that they work with a skeleton staff, and that the dentist is not in attendance every day they are open (or at least this is how it was 6 months ago - obviously, appointments requiring a dentist are scheduled for days he is there.) They also have had a bad habit of rescheduling appointments since they don't have a backup if the dentist is sick or can't come in. However, most of the time (except for when the dentist got sick) they seem to call well in advance. Still, it's really annoying, especially the one appointment that took three tries. They do allow parents in back, contrary to other reviews. But they do recommend that parents wait in the waiting room, as your nervousness does make the children nervous. I imagine the review about the mother in hysterics over her child is exactly why the protocol is in place -it's hard as a mother to sit by passively if the child acts like the procedure hurts or is uncomfortable, and people rooting around in your mouth is never fun. Some people can handle their own discomfort for the sake of their children better than others, just like some people are better with blood than others. In my experience, they've done very well with my children, and keep in mind that right now these three are 8, 5 and 3. Even when my two youngest were very young, they did very well in keeping the children calm and relaxed, and treating it like a game rather than the torture I personally think dental cleaning/work can be. There is a little waiting room in back for the kids with games and toys, so they never feel like they are in a sterile, boring, scary environment. Finally, due to the trauma my eldest's teeth had as a toddler, he had to have a tooth pulled because it wasn't coming out on it's own and it was damaging the permanent tooth above it. He is my most likely to get hysterical over shots and other painful things, but he came out of the tooth pulling smiling, much to my surprise. I had some questions regarding the pulled tooth that day, and when I called the office, they had the dentist themselves get back to me almost immediately to answer my concern.

This facility has gone down hill since Dr. Wood passed away. Seem like my grandson never sees the…read moresame dentist. He has been going for past 8 years. Decided to change dentist and they found 13 cavities. I have his teeth cleaned every 6 months. He brushes his teeth. Make me wonder how he got so many in 6 months or did they miss some?

Amazing Pediatric dentist. The office is new to the area. We came here back in December when they…read morehad a little get together Santa, pictures and I decided to bring kids for the next cleaning here. Unfortunately my son has some pain on one of his tooth so we brought him earlier and am I glad I did!? Yes! Excellent care and so kids oriented. They take insurance and they are always a pleasure to deal with. Definitely come give them a try and I know you won't regret it!

The best dentist I've taken my 9 yr old to so far! She usually hates going to the dentist but now…read moreshe love it because of the patience and care this dental office provides! The whole atmosphere is just calming and relaxing

I've been a patient here for a couple of years. The cleanings are different depending on which…read morehygienist you get, but they are all thorough. The dentist visit at the end is not great, usually it feels like an inconvenience. The desk staff are fine, and the space is well maintained and clean.

The dental care here is excellent, truly 5 stars for the dentist and hygienist. However, the…read morereceptionist always makes it feel like helping patients is an inconvenience, and she gives off a surprisingly threatening aura, which really detracts from the overall experience. Although, she's young so maybe that will come with time for her work experience.