Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

I've never had a more jarring physical encounter while conscious. What happened yesterday was a…read moreshock and deeply disappointing, and it is not his office staff to blame. Dr Suzuki needs to take responsibility for discussing sedation options with extraction patients well before they make it to his chair. I drove a long way to have a molar extraction done and left knowing that I am not viewed as an individual with individual needs. In the first stages of having a fixed bridge created, I was expected to be awake for a molar extraction that turned out not only to be loud but also difficult; three roots had calcified to the bone, and they were pried back and forth, back and forth out of my head. I heard Every. Awful. Cracking sound and felt wave after wave of nausea from the intense pressure across my upper jaw. There was zero conversation about nitrous oxide prior to his just getting 'er done via local numbing -- only a curt ultimatum: I could drive all the way back to Berkeley and return another day if I wanted anaesthesia, or I could lay back and take it. He didn't hesitate to tell me the post-mauling details afterward while I sat there stunned. Why would I want to hear the gory details after I'd expected to have them mercifully blunted by lack of consciousness? No. This is not the 1800s.

The staff and location is fabulous , everyone is always friendly and knowledgeable. I love the way…read morethey take time to explain anything and everything to you and breaking down costs and procedures.

I honestly don't know where to begin -- this dental office doesn't just provide care, they make you…read morefeel like family every single time. I have to start with Stephanie, my dental hygienist, who is truly one of a kind. I came in today not quite myself -- I was in my feelings about something -- and without me even having to say a word, she immediately picked up on it, validated my concerns, and put me completely at ease the moment I sat down in the chair. That kind of emotional attunement is rare. On top of that, she is so gentle, so thorough, and so genuinely invested in her patients. She took the time to educate me throughout my entire cleaning -- giving me helpful tips on the best toothbrushes to use and explaining everything as she went. She never rushes. She truly cares, and it shows in every single thing she does. Dr. Gray is nothing short of amazing. His compassion radiates -- you can feel how much he loves his patients the moment he walks in the room. It's not something he has to say; it's written all over him. I am so grateful to be under his care. Yolande at the front desk is a gem. She is consistently warm, welcoming, and friendly every single visit without fail. That kind of reliability matters more than people realize -- knowing you'll always be greeted with a smile sets the tone for the whole experience. And then there's Harley, who I met for the first time today. I have to say -- she sealed the deal. I came in having a rough day, and her compassion, her warmth, and her beautiful spirit completely turned things around for me. I left that office smiling and ready to show off my pearly whites, and that is entirely thanks to her. This entire team is special. They don't just clean your teeth -- they take care of your whole self. I am so grateful for every single one of them. Thank you, again, IMAGE DENTAL!! Stephen Nozaki, Megan, You are all appreciated!! ANITA HARROLD

I was extremely disappointed to hear from Image Dental again after years of intentionally avoiding…read morethis office. Yesterday, I received both a text message and an email stating that I supposedly owe $89.60. I called the office the following day to dispute the charge because neither I nor my family has been seen there in years. When I asked why I was only being notified now instead of at the time of the visit, I was told that they had recently completed an audit and that this balance had come up. This experience reminded me exactly why my family stopped going to this practice. During the time we were patients, we lost confidence in their recommendations because we felt pressured into dental work that we later questioned and believed was unnecessary. The overall experience left us feeling that treatment recommendations were driven more by profit than by patient care. Receiving a bill years later with the explanation that it resulted from an internal audit only reinforces my concerns about the office's billing and record-keeping practices. Patients should not have to worry about unexpected charges surfacing years after they have left a practice. I encourage anyone considering this office to ask detailed questions about recommended procedures, request copies of treatment plans, and closely review all billing statements before agreeing to treatment or making payments.

Came here for some crowns and the care I received was awesome! Everyone I met in the office from…read morefront staff to the dentist themselves were all so kind and patient. Definitely recommend!

I had the best teeth cleaning here! My dental hygienist was amazing. I left feeling more educated…read moreon how to take care of my teeth. Plus. Dr Peterson is a great doctor. Very funny and made me feel comfortable. The vibes from all the staff made me feel like they were all a family as well as coworkers. Take care of your teeth. Go here.

I've always had a fear of dentistry since my childhood experience getting dental work done. I get…read moreanxiety when i think about having to get numbed up. When i got to this office, everything changed for me. Dr Franklin is an expert on what he does. He is gentle when it comes to numbing and he is efficient in his work. His hygienist love what they do and do a great job with making the patients feel comfortable. The ladies that work up front are awesome! They are always cheerful and do what they can to accommodate you when life comes up. They will call to check on you after work is done. The vibe is very patient focused. It started with just me as a patient. Now my whole family comes to this office. My kid even mentioned how painless the process was. If you're lucky enough to get in, you will see what i mean.

i was traumatized from past dentist, Dr.Franklin is such a wonderful Dentist, very patient not…read morerough and explains things very well, his staff is very friendly and kind as well , i highly recommend!!!!!!!

Dr. Kathleen Diehl is the absolute BEST!!!…read more She is incredibly talented, professional and so very kind. The way that she communicates and educates me about what is happening in my dental health, what is needed, and the protocols to achieve to best results is so clear and easy to understand. She has done such excellent dental work on me and I now have a truly beautiful smile An added bonus in her office is that all of the ladies ( techs, hygienists, office staff) that work there are kind, lovely and excellent at what they do. AND, her office is the most beautifully built and decorated office I've ever been in. Lol, it's "almost" like I've entered a spa environment which helps add to the relaxed and confident vibe. I completely trust Dr. Diehl and her team. And I highly recommend Dr. Diehl to anyone looking for the best in dental work as well as the best overall experience.

Very friendly and professional staff. Ask pertinent questions and informed me on each step of the…read morecleaning process.

Dr. Hittle is absolutely AMAZING. This is the first time in my life where I was actually excited to…read morego to the dentist and I've had tons of work done to my teeth/seen many dentists before. She was the first dentist that took me seriously when I told her I had tmj and asked if I was routinely okay/needed a break during my treatments. I've always felt comfortable with her and the dental assistant. Never once did I ever feel any sort of judgment from either of them about the condition of my teeth and I've had many dentists judge me for my teeth. Yes this place is pricey, I had to pay for some of my treatment out of pocket, but I can't imagine going to another dentist anymore. All the work that I've had has been great and I've never had any issues. The only downside is they aren't always on time for appointments, probably like 5-15 minute wait from when your appointment was supposed to start.

This places wanted me to pay 9,000 for 3 root canals there stupid I'm getting my tooth fixed not…read morebuying a new car terrible they didn't even refer me to another dentist nor gave me medication they SUCK ! Don't go get ripped off ppl

This man and his team are amazing... I travel for work. I was in the Stockton area for two years…read more He did my dental work and I truly miss him and his office... Very professional couldn't ask for a better dentist and staff.

Unprofessional and discourteous patient service from Brenda which is the office manager. I asked to…read morehave the doctor's wife call and I'm hoping we can resolve this issue.

Every appointment I've had the staff is welcoming and accommodating. I've had my cleanings done by…read moredifferent people and they all do a great job. I was really scared to see a dentist before coming here. I'm glad I chose this office.

I used to have a terrible fear of going to the dentist after a bad experience years ago--even…read moreneeding sleep dentistry just to get a cleaning. Midtown Dental completely changed that for me. They've been incredibly supportive and helped me overcome my anxiety. Now I don't stress about appointments at all--in fact, I actually look forward to them because my dental health has improved so much. Johnna, who does my cleanings, is amazing. She's gentle, understanding, and always takes the time to address my concerns while doing a fantastic job on my teeth. My sister also struggles with dental anxiety, and because of the compassionate, careful approach of this team, she even drives down from Tahoe for her appointments. I can't recommend Midtown Dental enough--they're truly exceptional!

No muss , no fuss Articulate and professional with a great…read morestaff to match. Quality work that builds confidence.

I haven't lived in California going on 3 years now, but I had to give a review for Jeff and his…read morestaff. He took care of me for many years when I was back in Lodi. Great people all around, I hadn't been to a dentist in a decade and Jeff (and everyone I'll add!) took care of me. Everyone there is personable and just great at their job. If I'm ever back there I won't hesitate to go to their practice. From my memory, Kristine, Jessica and Summer rock as well! Miss all of them.