Very fast with nice pleasant attentive staff members, lots of parking space and it's really clean…read more I've had lots of filling and root canals none have ever popped out or broken

Very gentle and always making sure I'm not in pain. I've been getting my implants done here and…read morethey are great. Staff there is awesome and care. Wish I had found him sooner, would have saved me a ton of money and time. Thank you for taking such good care of me.

Anxiety gone! Herself and her staff are worried about my comfort above all else. She is gentle…read moreand compassionate. Best experience with a dentist ever,

I was so happy to have found Dr. Susana Ung. She is gentle and very professional. I had struggled…read morewith anxiety all my life and the fear I had to dentists prevented me from going on a regular base. This 5 star review is only because Dr. Ung is amazing. Carolina and Monse, the assistants who assisted her on my treatments, are amazing. Her Hygienist is a great guy that chats with you and makes you feel welcome and comfortable. As for the front desk crew, my experience was negative and full of lies. For my first visit on May 12th, 2021 Dr. Ung knew my fear and anxiety and prescribed me a medication to help me be calm. Even do her front desk lady, not Jessica but the other one, said she had sent the prescription to Target, it was not available. I got there super anxious and worried but Dr. Ung and Monse were amazing! Of course I was able to get the medication after my appointment when it was finally sent to target pharmacy. De.Ung, Carolina, Monse and the hygienist are super professional and I personally would love to continue my and my family's treatment there. Unfortunately my negative experience with the front office lady is just too much. I never got a response on what my two insurance coverage would be, what my copayment were going to be ahead of time because, she always claims she had not received a response from the insurance. Not even for my youngest son fillings we got the co-pay amount ahead of time.. aren't dentist offices supposed to give you some information or an estimate right there on your first 2 visits? I mean, what if I don't have the $ to pay for a filling.. just because I have signed documents stating I'm responsible for any financial portion my insurance won't cover, it doesn't mean I have to go in blindly without knowing if I will be able to afford the procedure! Same thing happened when one of my sons needed the pre-authorization for his braces..I had to call my insurance and get them the documents they needed because this lady had not submitted things according... it seemed she had no interest in getting a patient the braces he needed! In my case, I'm still waiting for the actual numbers. I only got estimates from her... and that was on my last visit when I couldn't get my tooth prepped for a crown..since I had no idea what the insurance would cover and what my cost would be..she came in with an estimate of cost after having weeks to request and submit what the insurance needed, I still had nothing. After months, she still "couldn't" obtain a response from my insurance. Funny thing is, that while at the office on my last visit, while waiting for my you youngest son, I called the insurance, they told me they were missing several documents, they had pending claims due to lack of documentation and gave me a list of documents needed. I gave the list to this lady and almost two weeks later, I still have no response and no information. They claim they are short staff..but to me and based on my experience, this is just someone who cannot get the job done on a timely manner. Is unfortunate that I had finally found a great dentist with whom I felt comfortable and who I trusted and now my family and I, have to stop being her patients due to the lack of professionalism and dedication of one person. I'll attach pictures of text messages exchanged so that ppl can see, how their response changed and how urgent things seemed once I told them I was going to reach out to Dr. Ung. Sorry. But this is my awful experience with someone at your office. I know this does not reflect in any way your professionalism and amazing skill with your patients. Thank you, Dr. Susana for making me feel at ease every time you were working on my teeth and I'm sorry but you need to know before you loose more patients.

Very nasty staff, I have been waiting for the approval of my insurance for a small filling, but the…read moreK bitch they sent a request for crown and denture that I do not need, and my insurance denied it, then they sent another, I have to F wait for another 3-4 weeks for the approval, this is F up. He wants to make more money from my insurance. The dentist himself is very F. rude. I have a very bad experience with this dentist office. The dentist is not professional at all, and worst dental services you ever get from this office. I will never recommend to anyone. unprofessional doctor and office staff.

dr. chen is amazing!!! thank you for all your help and getting me to feel better!!! highly…read morerecommend his services

Just switched my dentist to over here and we love it . Super nice people, I had to bring my…read moredaughter one day and she was fussy when I was in the car so the assistant took her to the front with her and walked around with her until I was done ... super helpful and sweet.

Getting priority approval before trying to charge the patients thousands. Do get an attitude…read morebecause people can't pay normous chargers!

Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

I have some serious dental trauma and fear. I cannot express my appreciation for this office and…read morethe whole staff. Dr. Balseca is very kind, respectful, and attentive. It's very nice having an intelligent professional not be condescending. I know we all have dealt with those. He also has some insane shot giving skills, I'm willing to call him an artist. Bonus points, if you listen to Radio Lab on NPR he vaguely sounds sounds like Jad Abumrad, which I find very soothing. All the other professionals in the office are some of the most genuinely kind people I've met, everyone on staff is thoughtful, thorough, and attentive. Going to the dentist has not suddenly become fun, but it is very easy to show up to this office for appointments(catching up on a decade of neglect). I have so much appreciation for them and mostly their putting up with me.

Had a very good experience here I recently just switched over from a previous dentist in elk Grove…read morein which I had a very bad experience switching over to Lodi family dentistry was so easy. The staff is so nice especially the lady that attends to the front so friendly and helpful and guided me through the process. I had to go back and get two crowns. The whole process was so fast and simple. I definitely do recommend this office if you are looking to switch.

From the staff in the front to the dr's in the back, best place in Stockton!! been coming here all…read moremy life!

I liked his personality. Lester Lowe is relatable. He's down to earth i felt comfortable and that's…read moresaying a lot for me because the dentist is my least favorite place to be but they took good care of me the people who work for him is good Lynette the dental hygienist that did my cleaning is awesome. I don't want anybody else doing my cleaning from now on. I have found my dental group. I will definitely recommend them to anyone who's looking for a good quality dentist and I'm not going anywhere.

We appreciate their professionalism and dedication. Very friendly and always a positive experience.read more

Been coming here for several years now. This is an amazing office with great people wouldn't wanna…read morego anywhere else.